Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer
Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer
Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Skrivet av företaget
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Kontaktuppgifter
8-10 New North Place, EC2A 4JA, London, Storbritannien
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Bra
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Superb as always!
16 juli 2026
Lovely decaf instant coffee
Lovely decaf instant coffee - the best we've ever tasted! Quick delivery too.
16 juli 2026
Easy Ordering Process
It was very easy to order 3 flavours of coffee pods. The free tin was also an added bonus. The only disappointment was that I did not enjoy the honey nut limited edition flavour I had not tried before.
8 juli 2026
Cold Brew IS Better!!
I have acid reflux and I heard cold brew coffee is less acidic, plus I much prefer cold drinks. The cold brew starter set had everything I needed and it is very easy to use. Also, very stylish and the coffee is delicious. Wish I had bought this years ago!
14 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Doesn’t work with my nespresso machine…
Disappointed that these pods don’t work properly with my nespresso citiz machine even though it says online that they’re nespresso compatible. I ordered 4 boxes of house blend and 2 decaf boxes. The decaf pods work well and don’t leave loads of coffee bits in my mug but the house blend I always have issues with. If it’s not leaving loads of coffee bits in my mug, it’s spitting water and coffee bits right out the top of my machine. I’ve tried everything to stop it from happening like flushing and cleaning my machine and pushing the pods down to sit properly in the machine but it keeps happening. The house blend pods look faulty as the paper is off centre on all the pods i’ve purchased but on the decaf pods they’re all centred.
19 juni 2026
Omdöme utan inbjudan
Svar från Grind
Thanks for leaving us your review, we appreciate you taking the time to share your feedback regarding our coffee pods, although we're so sorry to hear about the difficulties you've experienced! Please know your feedback has been escalated so we can work on ensuring a consistent brewing experience for all our customers. If you'd like to speak to someone further, please don't hesitate to contact us at hello@grind.co.uk - thanks!
Great product - fab coffee
Great product. Delicious coffee but also such a good quality tote bag - which is quite unusual! The service was excellent - the items arrived quickly and customer services couldn’t have been more helpful Thank you.
2 juni 2026
Always great coffee
10 juni 2026
Quick and efficient
Quick and efficient - coffee arrived so quickly. The coffee itself is great, so glad I got the dark roast and thanks for the free tin 😁👍🏾
9 juni 2026
The parcel was very well packed using…
The parcel was very well packed using recyclable materials, with no unnecessary packaging waste, which I really appreciated.
However, it would be great to receive more updates on the progress of my order, particularly when it has been dispatched. At the moment, I can only see when the order was placed, and then I receive a notification on the day of delivery that it is arriving. I would appreciate an additional update in between to confirm that the parcel has been dispatched and is on its way.
10 juli 2026
Svar från Grind
Hi Iva,
Thank you so much for your thoughtful feedback.
We're delighted to hear that you appreciated our recyclable packaging and our efforts to minimise unnecessary waste. It's great to know this made a positive impression.
We also really appreciate your suggestion regarding delivery updates. We understand that receiving a dispatch confirmation would provide greater reassurance between placing your order and the delivery notification. Feedback like yours is invaluable, and we'll be sure to share it with the relevant team as we continue to improve our customer experience.
Thank you again for taking the time to share your experience, and we hope to welcome you back again soon.
I got the 3 new flavours
I got the 3 new flavours, pistachio, honey nut and miso
You can’t taste the flavours in the coffees & the coffee just doesn’t taste very nice at all, no matter how many pods I use
It’s a shame as I love their standard coffee pods but the new ones were horrible, complete waste of money
3 juli 2026
Svar från Grind
Hi Deone,
Thanks for taking the time to leave your review.
We're very sorry to hear you feel so strongly about our new pods and didn't enjoy the taste. We'd love to hear more about your experience, so please email us on shop@grind.co.uk and our team will assist you further.
Best wishes,
The Grind Team
Birthday Present...
I ordered it for my son as it is his birthday on Wednesday, and as it has just arrived I think everything will be okay. He's instructed not to open it until his birthday which he won't do but I'm sure it will be fine. I've ordered from you before and have had no reason to complain.
13 juli 2026
I love the oat latte cans
I love the oat latte cans. Perfect for a cool
pick-me-up at home or out and about. Not loaded with sugar like most. Decent price and fast delivery.
7 juli 2026
Pistachio pods clogging up!
My wife bought the pistachio pods as Nesspresso stopped doing them so I thought I would give them a run.
Well straight away their was issues... Well 1 major 1!
After 1 run through the pods clogged up and from then on only released drips.. very small 1's so I had to run the proper Nesspresso pods throught to fill my cup.
If it had only happened on 1 pod I would have put it down as a bad pod but it has happened on a total of 6 out of 10 pods in the box so the numbers don't lie, I have given 1 star as a minimum as the flavour of the pod is nice but that's all I can give it.
12 juli 2026
Omdöme utan inbjudan
Svar från Grind
Hi Brian,
Thanks for taking the time to leave your feedback. We're really sorry to hear you've had issues with the pods.
This definitely isn't the experience we expect, and what you've described isn't normal. As we haven't heard from you directly, we'd really appreciate it if you could get in touch with us at shop@grind.co.uk so we can investigate what's happened and get this sorted for you as quickly as possible.
We're pleased to hear you enjoyed the flavour, and we'd love the opportunity to make this right.
Quick order and delivery process
Quick order and delivery process. Machine look really good and sleek in the kitchen. The milk attachment is very good. The mechanism can feel clunky with other pods but works absolutely fine with Grind pods (which are compostable). Overall very happy with purchase.
30 juni 2026
Excellent Coffee and Service
Excellent coffee and service. The coffee is wonderful. The Honey Nut coffee is glorious! Please don’t buy it, I WANT IT ALL 🤩
Seriously, excellent coffee and service in every single way.
6 juli 2026
Husband loves his coffee beans!
16 maj 2026
I wanted to pass on an issue about a…
I wanted to pass on an issue about a batch of Grind Coffee Pods as they kept bursting in the machine… the team at Grind were so helpful and sent me out some replacements which was very kind of them… Grind is my fav coffee
5 juli 2026
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