Grind Omdömen 

13 000
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer

Betygsatt 4 av 5 stjärnor

Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer

Betygsatt 5 av 5 stjärnor

Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details... Se mer

Företagsinformation

  1. Kaffebutik
  2. Leverantör av kaffebryggare
  3. Kafferosteri
  4. Kaffebar
  5. Kaffekiosk
  6. Kaffegrossist

Informationen kommer från olika externa källor

Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.

Grind - Shoreditch, London

Skrivet av företaget

Grind at Home.
Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
Letter-box friendly.
We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(13 000)

1 514 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Went to London with my daughter a few…

Went to London with my daughter a few weeks ago, went for a coffee at Grind and wowwww! The staff was so nice and the Coffee and esthetics, just blew my mind. Ordered the Cold brew set because of the Mint Cold Brew i got at Beak St

23 juli 2026
Betygsatt 5 av 5 stjärnor

Great coffee and customer service

Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details so they can look into this, they usually offer a few replacement pods.

23 juli 2026
Betygsatt 4 av 5 stjärnor

Great range of coffee capsules

Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and editions dark blend. Arrived very quickly and well packaged. The canned iced coffees weren’t for me though, found it bitter and just unpleasant.

10 juni 2026
Betygsatt 2 av 5 stjärnor

Capaccino offered in regular and large…

Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I mentioned that to the server who thought nothing was out of order, Neither of us will visit that outlet again. Rip off.

25 juli 2026
Omdöme utan inbjudan
Logotyp för Grind

Svar från Grind

Thanks for leaving us your review. Unfortunately it seems like you might have visited another coffee shop, as Grind don't have a location in this venue, but we're sorry to hear about your experience and hope you can be in touch with the company you visited who can help you further!

Betygsatt 5 av 5 stjärnor

I've never had a bad experience

I've never had a bad product or experience with Grind. My very first order was messed up (by me), but customer services went above and beyond to put things right.
I subscribe to the ground coffee, which I love.

15 juli 2026
Betygsatt 5 av 5 stjärnor

Delicious oat iced coffee

Delicious oat iced coffee. I have tried a few different brands and this comes out top. Delivery was impressive, ordered one day got the next day. I will be returning for more, thank you.

26 juni 2026
Betygsatt 5 av 5 stjärnor

Great products

I love that Grind uses capsules made from plants - better for our health and the environment. The coffee is tasty and delivery was quick. Very happy!

19 juli 2026
Betygsatt 1 av 5 stjärnor

Poor Experience with Subscription

I've been a customer for a while, and this month I forgot to cancel my subscription. I contacted support before the order was dispatched, explained that I'm moving and already have plenty of coffee, and asked if they could cancel it or offer a goodwill discount. They refused both. Really disappointing customer service and no flexibility at all.

24 juli 2026
Omdöme utan inbjudan
Logotyp för Grind

Svar från Grind

Thanks for leaving us your review, although we're so sorry to hear about the disappointment and frustration regarding your situation and that we weren't able to help further - we always try to provide the best solution possible, but can only apologise if you didn't feel we were able to help on this occasion. If you do want to speak to someone further, please feel free to get back in touch to hello@grind.co.ul - thanks!

Betygsatt 1 av 5 stjärnor

I received an offer to come back to…

I received an offer to come back to Grind with a 30% discount
No matter how I tried the code came up as invalid
I emailed several times and didn’t receive any response
This isn’t the company I had been used to over the years! Has Grind been bought out ?
So Grind have responded ! I did not and have not received any previous responses to my emails and yes I checked my junk I initially tried to use the voucher to reset a subscription and the voucher was not accepted therefore I remain very dissatisfied

17 juli 2026
Logotyp för Grind

Svar från Grind

Hey, thanks for leaving a review, and I’m really sorry for any confusion!

We've had a look and can see you've received a response from us on 16/07 and again on 17/07, but apologies if you missed this. This discount code can only be used when purchasing a Grind subscription and not against a one-off order, which is why you might be having difficulty using it.

Hopefully this will help you to redeem the discount when setting up a Grind subscription, but if you have any further questions, please give us a shout.

Best wishes,
The Grind Team

Betygsatt 1 av 5 stjärnor

I haven’t even received it yet & I’m…

I haven’t even received it yet & I’m being asked to review it. Maybe you could get hold of evri and ask them where it is.

16 juli 2026
Logotyp för Grind

Svar från Grind

Hi Sarah, thanks for leaving us your review, although we're really sorry you haven't received your Grind order! We've just reached out to you directly via email to help further. 💕

Betygsatt 5 av 5 stjärnor

Customer service was brillient as had…

Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily poped out back into shape. Will definatily be ordering more

3 april 2026

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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