Great customer service. I was having a problem with the website when setting up my subscription, and it reverted back to whole bean refills rather than ground coffee. I contacted Grind, and they offer... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I menti... Se mer
Företaget har svarat
Customer service was brillient as had question about my order. Coffee and pokemon tins arrived really quick. Coffee tastes amazing only downside was one tim was slightly dented on arrival but easily p... Se mer
Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Skrivet av företaget
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Kontaktuppgifter
8-10 New North Place, EC2A 4JA, London, Storbritannien
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Bra
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service. I was having a problem with the website when setting up my subscription, and it reverted back to whole bean refills rather than ground coffee. I contacted Grind, and they offered to send me some ground coffee to replace it, which I really appreciated. I've tried their Grind x Pokémon coffee before, and it was really nice.
31 juli 2026
Omdöme utan inbjudan
Really cute tote bag
Really cute tote bag, fast delivery! Lots of pockets to keep your things
26 juli 2026
Went to London with my daughter a few…
Went to London with my daughter a few weeks ago, went for a coffee at Grind and wowwww! The staff was so nice and the Coffee and esthetics, just blew my mind. Ordered the Cold brew set because of the Mint Cold Brew i got at Beak St
23 juli 2026
Great coffee and customer service
Great coffee and customer service. I use their pods and unfortunately, I have had issues with them in the past. Nevertheless, their support is always at hand to help and after submitting some details so they can look into this, they usually offer a few replacement pods.
23 juli 2026
Great range of coffee capsules
Very pleased with my capsules and smart tin to keep them in. Wasn’t keen on the house blend but that’s personal taste and I really enjoyed a lot of the others. My current favourites are sweet miso and editions dark blend. Arrived very quickly and well packaged. The canned iced coffees weren’t for me though, found it bitter and just unpleasant.
10 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Capaccino offered in regular and large…
Capaccino offered in regular and large sizes at their Ridings, Wakefield branch. I was served with a regular, but my friend received what was clearly a SMALL cup (compared to the larger size). I mentioned that to the server who thought nothing was out of order, Neither of us will visit that outlet again. Rip off.
25 juli 2026
Omdöme utan inbjudan
Svar från Grind
Thanks for leaving us your review. Unfortunately it seems like you might have visited another coffee shop, as Grind don't have a location in this venue, but we're sorry to hear about your experience and hope you can be in touch with the company you visited who can help you further!
I've never had a bad experience
I've never had a bad product or experience with Grind. My very first order was messed up (by me), but customer services went above and beyond to put things right.
I subscribe to the ground coffee, which I love.
15 juli 2026
Made order as 15% discount available
Made order as 15% discount available, so stocked upped . Order came within two days great coffee .only get grind coffee now .
22 juli 2026
Incredibly speedy customer service
Made a small mistake with my order and 1 email later the issue was sorted! Great customer service and very happy with my coffee
21 juli 2026
Delicious oat iced coffee
Delicious oat iced coffee. I have tried a few different brands and this comes out top. Delivery was impressive, ordered one day got the next day. I will be returning for more, thank you.
26 juni 2026
Great products
I love that Grind uses capsules made from plants - better for our health and the environment. The coffee is tasty and delivery was quick. Very happy!
19 juli 2026
Poor Experience with Subscription
I've been a customer for a while, and this month I forgot to cancel my subscription. I contacted support before the order was dispatched, explained that I'm moving and already have plenty of coffee, and asked if they could cancel it or offer a goodwill discount. They refused both. Really disappointing customer service and no flexibility at all.
24 juli 2026
Omdöme utan inbjudan
Svar från Grind
Thanks for leaving us your review, although we're so sorry to hear about the disappointment and frustration regarding your situation and that we weren't able to help further - we always try to provide the best solution possible, but can only apologise if you didn't feel we were able to help on this occasion. If you do want to speak to someone further, please feel free to get back in touch to hello@grind.co.ul - thanks!
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