Greenlight Motors Omdömen 

My service today with Paris was very good. She was polite and welcoming and very knowledgeable. I had all my questions answered. A great service today. Would definitely recommend.

They have given me a very good car according to my needs and budget. Their service and staffs are very helpful. Mainly Fatima who helped me a lot throughout all the process to buy my new car. She handled everything very patiently and helped me decide which car will be good for me and did all the process smoothly. I am really happy with her service.

⭐ 1 Star would be a minus if it was possible – Ongoing Refund Issue & Poor Communication

I rarely leave reviews, but this has been an incredibly frustrating experience with Greenlight Motors.

They were very quick to take payment, but once that was done, the level of service dropped off completely. I raised serious issues with the vehicle just four days after collection, yet this has not been handled properly from the outset.

The vehicle has now been returned to them and was eventually collected, and it is already back up for sale on their forecourt while my issue remains unresolved. I am still chasing the return of funds, which should have been a straightforward process, but there has been no resolution and no clear communication despite multiple attempts.

The lack of urgency and accountability is extremely concerning. I’ve been left dealing with delays, stress, and a situation that should never have been this difficult to resolve.

Overall, a very poor experience. Based on how this has been handled, I would not recommend Greenlight Motors. As it stands, the funds still have not been returned.

First of all spoke to one of your colleagues Named Eram I told Her I was interested in the car Renault Arkana the registration number is ce71zst. she said yea it is still available then i negotiated with the price and we made a deal my finance went through then she said you need to leave a deposit . of £ 200 which didn't make sense because the finance was paid to them and she said that the manager said we can secure the car after this there was no contact whatsoever from her I messaged her on her WhatsApp several times regarding the full service history she kept avoiding the question and then she said I am off work I will call you back once I am in the office there was no call whatsoever from herself then one of the sales rep called her name was Paris then she said the car has come to our four court and it is ready for you to collect on Saturday 28/03/2026 when spoke to her on the phone she said the car will go through a full inspection and a full valet can you please collect at 3 pm on Saturday so we arrived at the showroom and had a look at the car the car was not valeted the stain on the drivers seat was still their it wasn't washed or polished it look like the car came from the auctions as it is nothing was prepared I asked her and she gave me an excuse that its been standing its got dirty because I came from a logway didn't argue with her just told her ill just take the car as it is there was no service history on a 21 plate car the service was appalling basically they just wanted to get rid off me and the car absolutely jokers who ever buys from this dealership please be aware very miss leading to buying a car for £13000 pounds the service was awful also in the listing it said it had partial service history

Don't give this dealership any deposit money. They will ignore calls and make you wait ages for a refund, yet they get it from you very quickly and are extremely pushy. Avoid... Disgusting!!!

Syed made the experience a pleasure, very helpful and always available with a prompt answer.

Rachael was very helpful and very proffeinal the whole proccess was very quick and easy and everything was sorted out be i arrived would definitily recomend people talk to rachael at greenlight moters im very happy

Absolute nightmare from
Purchase and 8 months in owning the car, I was promised a new MOT and service, delivery of the vehicle on a certain day then it arrived 3 days later,
No fresh MOT and definitely hadn’t been serviced the oil was low and the colour of it didn’t indicate a recent oil change.
After half hour of owning the car the engine management light came on…
I made them aware of this to which my emails and phone calls was ignored
I had to then raise a complaint to the finance company, I got the car in
May, they then took the car back to be repaired in December..
I got the car back the original
Faults remained, this is ongoing still and I’m
Absolutely stressed with it! I’m
Glad there has been some good experiences but mine has been very unfortunate
The aftercare is non existent and the lack of communication is terrible

Paris and Rachel were brilliant helping me collect my new car to take back home to Great Yarmouth 😁happy customer

10/10 service. Alex was brilliant. I would recommend these guys

Adeel was more than helpful. Such a fast and easy process. My wife applied through an ad on TikTok and within 3 days the car was delivered. Very happy our lovely new car. Thank you!

Travelled from Dorset to collect my new vauxhall mokka. Alex and Rachel were brilliant at sorting everything for me. I'm very happy with my new purchase

Excellent customer service, fast track everything,no need to worry they make everything easy

Very helpful and no messy about

Very happy with my new car. Alex looked after us very well. A solid deal by a solid guy. Thanks again

My experience was smooth and absolutely amazing with constant feedback and amazing staff. The car arrived and it was exactly as perfect as stated. Greenlight motors, highly recommended 👌

Bought a Tiguan from the Sales Manager Chris. Very happy with service and the car very good

Excellent experience, dealt with Rachel and the process was smooth and easy.

​I am writing this to warn others of my experience with Greenlight Motors.
​I entered into a finance agreement for a vehicle, but the dealership failed to deliver the car on two separate occasions. More alarmingly, after chasing them for an update, they finally disclosed that the car had a significant gearbox leak. Despite this major mechanical defect detected in the car before delivery, the dealership is now attempting to block the legal cancellation of my contract.
​I have exercised my Short-Term Right to Reject under the Consumer Rights Act 2015 (as the goods are not of satisfactory quality) and my Statutory Right to Withdraw from the finance under Section 66A of the Consumer Credit Act 1974.
​Instead of resolving this professionally, the dealership is being obstructive, causing me significant distress and anxiety. They are currently refusing to refund my deposit and are attempting to force through a finance agreement that has been legally voided.
​To potential customers: PLEASE AVOID THEM and if you still want to go with them be extremely cautious. If things go wrong here, they do not respect your legal consumer rights.
​To the dealership: I have already notified the Trading Standards and my bank. I expect my deposit to be returned immediately.

Alex was brilliant, collected my new car today travelled from Enfield and I couldn’t be happier. Thanks again