GOTO Group Omdömen 

Roisin carried out a Level 2 survey on the property I am purchasing and I was extremely impressed with the thoroughness and professionalism of both the inspection and the report.

The report was detailed, clear and well structured, with plenty of photographs and useful explanations of the issues identified. It gave me a much better understanding of the condition of the property and what needed further investigation before proceeding.

I also really appreciated the level of care taken throughout the survey. Nothing felt rushed or superficial, and the report gave me confidence that the property had been assessed properly.

Thank you, Roisin, for such a thorough and professional service. I would happily recommend her to anyone arranging a property survey.

I made an enquiry with regard to arranging a Level 3 surveyors report. I dealt with Harry Caitlin who was extremely helpful, friendly and knowledgeable. He clearly outlined the process and relevant next steps. The booking and payment was sorted within 5 minutes and the survey took place the following week. I could not recommend the Go To Group enough.

Harry was lovely and so helpful. Any questions we had were answered straight away. And we got what we inquired about, so we are very happy with the service.
Thanks so much 😊

We would like to personally thank Lewis Hall, Property Consultant, for his exceptional service and support. From the very beginning, Lewis has gone above and beyond for us and continues to do so.

We are currently in a very difficult situation, but Lewis has shown nothing but compassion, understanding and professionalism throughout. His knowledge and dedication have made a real difference to us, and we truly appreciate everything he has done.

We would highly recommend Lewis to anyone. Thank you, Lewis!

Harry was really helpful and provided complete clarity over what will be provided during the survey? There was no time wasting and the price was very competitive overall a very positive experience. Would recommend to others.

From making the decision for a full survey to receiving the report very promptly, I couldn’t fault it. I had a few questions and although Chris Regan was on annual leave he called me when he got back. Would definitely recommend GO TO

Sophia was very responsive and helpful throughout the quotation stage to get my survey booked 5/5

Honestly, Lewis has been amazing from day one. As soon as we had our first call, he had the quotes over to me straight away—no waiting around or having to chase.
​What I appreciated most was how on top of things he was throughout. He was constantly checking in on how everything was progressing and jumped in to follow up with vendors proactively whenever needed, saving me a ton of hassle.
​Super reliable, genuinely helpful, and made the whole process stress-free. Thanks so much, Lewis! Definitely recommended

My experience with GOTO was amazing, especially Cameron Rafferty, he was incredibly helpful and able to get us a great deal for a survey, it is very appreciated thank you!

Cameron rafferty was really helpful and v understanding

I contacted GOTO Group regarding a Level 3 survey for a property I am purchasing, and I have been extremely impressed with the service so far.

In particular, I spoke with Sophia, a Home Move Consultant, and she was exceptional. She was incredibly pleasant, professional, and knowledgeable, and had all of my details ready at the outset of the conversation. She explained the different survey options clearly and patiently, while managing to strike exactly the right balance between explaining things thoroughly and never making me feel that I was being talked down to.

One thing I particularly appreciated about GOTO was the fact that they didn't continually chase or pester me. They initially contacted me by text and then simply left me to get in touch when I was ready. When I eventually called, my details were already on file and Sophia was able to pick things up immediately. That combination of being available without being intrusive is something specific about GOTO and something I really appreciated.

Sophia was extremely well-spoken, patient, and knowledgeable. She somehow managed to explain everything as though I had no prior knowledge, whilst simultaneously treating me as someone capable of understanding the detail. That's a difficult balance to achieve, and she did it brilliantly. Everyone knows that buying your first home can be a very stressful time, but Sophia made this particular experience seem straightforward. She is a credit to GOTO Group and deserves every bit of recognition she receives.

I haven't had the survey carried out yet, but based solely on my experience with GOTO so far, I have been thoroughly impressed and would have no hesitation recommending them.

Easy & efficient service. Esp. Cameron who took the time to personify his service.

We were recommended to use GoTo by Clements Estate Agents … and Jamie, who we spent most of time engaging with was exceptional. The quickness of his response, calm yet confident on email and phone … I had a light level of trust that he would listen to understand and either act promptly or direct me clearly.
Thank you

GOTO group were recommended to us by our mortgage advisor and I they provided great support. Specifically Andy Munro who helped us throughout the process and responded quickly to any questions we had. Great experience and would recommend to anyone needing home surveying.

Lewis Hall was incredibly helpful and efficient. We are first time buyers and he explained the full process regarding solicitor/conveyancing and surveys in great detail both on a call and via email which we found really helpful. He was always readily available and responded speedily when we needed assistance or had any further questions. He helped organise our level 3 survey, and made the process as easy for us as possible with our busy schedules which we really appreciated. Thank you Lewis for your excellent service!

Sophia was very informative and gave clear details when providing quotes for our survey. Also a very simple booking and payment process.

The level 2 survey provided was below par.

1. Left clear instruction regarding access to loft as it needed to be arranged via estate agent. They didn't bother contacting the estate agent and thus didn't survey the loft.

2. They missed an enormous hole in a ceiling. I'm not kidding, it's about a foot wide and plainly visible. Their excuse was they're not allowed to move things, apparently that includes opening a door.

3. I tried to rectify the situation, with Goto, they took a long time to respond, decided I was wrong, despite clear evidence, and refuse to engage after. I now have to report the surveyor directly to RICS.

Good communication and reliable and quick.

GOTO surveying were great. There organised my level 3 house survey in a very professional manner and went through all of the survey procedures in detail, they liaised with the agents and vendors of the property very well to ensure a smooth process.
The surveyor ' Kishor Gohel' has completed a very comprehensive survey and an excellent detailed report, Kishor has spoken with me on the telephone to explain different aspects of his survey and report in order for me to understand everything. I would highly recommend GOTO surveyors and in particular my surveyor Kishor who has provided an excellent service.

Joe was very welcoming and explained everything perfectly. Following up the next day he was quick with responses and polite throughout. Process was all done in a good time frame.