Superb customer service. Came into the store on 3 occasions over the past few weeks in preparation for 7 day hike in Africa. Explained I’m fairly new to hiking and have a specific kit list, at no p... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Kelly was amazing and was very professional and made sure she faced me when talking as I’m deaf and dealt with my return of my sleeping bag and liner as it was not suitable for me. It was effortless a... Se mer
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We find that there are less tents setup than in the previous building. It would be nice to have more camping furniture setup to get more of a visual. New shop is nicely laid out, usually well-stoc... Se mer
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Today I was in desperate need of a few bits and what a delightful treat to find everything I needed in one go . Phoebe was ever so helpful and resourceful and guided me in the right direction efficien... Se mer
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Företagsinformation
Om GO Outdoors - Thurrock
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Unit 2, Lakeside Retail Park, RM20 3HH, Thurrock, Storbritannien
- 01375 800413
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great experience in store looking for…
Great experience in store looking for hiking boots. Tina was a fantastic help - very knowledgeable and went above and beyond to help us get what we needed. She found great options for both my mum and I. Kelly was also very helpful and friendly at checkout. Many thanks.
16 februari 2025
Omdöme utan inbjudan
Kelly at Lakeside was more than helpful…
Kelly at Lakeside was more than helpful answered some awkward queries and was very pleaseant with smiles the whole time.
A pleasant experiance
16 februari 2025
Omdöme utan inbjudan
like the store
like the store, staff are friendly. has what I want and prices are great
14 februari 2025
Great service
I went to buy a new sleeping bag. Harvey was very helpful, polite and diligent in helping me make the right choice. Seamless service!
14 februari 2025
Omdöme utan inbjudan
We went to buy an electric bike and…
We went to buy an electric bike and having no idea what to look for. We were assisted by Harvey, a very helpful young man. He ehlped us make a decision.
13 februari 2025
Omdöme utan inbjudan
New hiking boots
New hiking boots. David was very knowledgeable, very helpful and super patience (I must have tried 12 pairs on)
23 januari 2025
Omdöme utan inbjudan
New hiking boots
I was looking for new hiking boots to carry on bagging Munros in Scotland. I asked for a bit of help and Tina was amazing. She gave me great advice on type, material and maintaining a quality boot. She readily help get a selection for me to try on, was patient and attentive whilst serving other customers. Thank you Tina for listening, answering my questions and finding me a great pair of boots.
2 februari 2025
Omdöme utan inbjudan
GoOutdoors Thurrock great for buying a rucksack…
The Thurrock store had a great range of rucksacks in stock, each model being displayed fully packed with the empty ones for sale behind. I found one that I'm really pleased with. Kelly on checkout was really friendly and helpful. I needed help choosing a raincover for the rucksack and she called for an assistant who was there immediately. Again I got just what I wanted. You cannot beat shopping instore for this sort of thing and GoOutdoors Thurrock was great for service and price.
30 januari 2025
Omdöme utan inbjudan
Reasonable
Top was delivered to store quickly but I was still being told to collect it for a number of days after I had collected it.
27 januari 2025
Great value on your stock
Great value on your stock with extra discounts for members. Staff were very helpful and knowledgeable
19 januari 2025
We had a lovely helpful man called…
We had a lovely helpful man called Harvey he really helped me and gave me so much knowledge about the item I was buying
23 januari 2025
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Exchange of christmas gift
Exchange of christmas gift. Never shopped here before. 1 visit and some excellent service from a lady named Kelly and I will be a regular shopper.
Not only did she deliver excellent customer service, she unkowingly brightened a particularly tough day for me.
Thank you Kelly!
14 januari 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Thurrock
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kelly greeted me as walk over to…
Kelly greeted me as walk over to counter immediately, as always I turned up unorganized can't find order numbers, can't find right text. She was calm and worked her way through my orders, pointed out I cancelled one order but it turned up to store, Kelly dealt with the order needing cancellation, then my return and found my order that I couldn't find the order number for. She was calm and knew what she was doing.
21 januari 2025
Omdöme utan inbjudan
walking boots
I brought some walking boots. It was the first ime I have shopped in go outdoors and found the assistant to be very knowledgeable and helpful
12 januari 2025
Had what I wanted at a great p
12 januari 2025
Jasmin was very polite and kind would…
Jasmin was very polite and kind would definitely recommend going there
12 januari 2025
Omdöme utan inbjudan
Tina was extremely helpful and…
Tina was extremely helpful and knowledgeable
12 januari 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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