Went in to buy new walking boots and was helped by Jonathan. He helped me choose the best boot for my budget and needs and even let me try on different types of boot to get an idea of how comfortable... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Went not knowing best type of walking shoe to buy replacing the ones giving me blisters currently. Jonathan’s advice and help sorted the right pair to buy. Excellent service.
Företaget har svarat
Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days... Se mer
Företaget har svarat
We are visiting from Spain and called into the Taunton store, in order to stock up on our walking shoes. We had planned this stop as we have lived in the South West and relied on your store for the... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Taunton
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
UNIT 2-3, ST Johns Retail Park, TA1 2BB, Taunton, Storbritannien
- 01823 792992
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Went in to buy new walking boots and…
Went in to buy new walking boots and was helped by Jonathan. He helped me choose the best boot for my budget and needs and even let me try on different types of boot to get an idea of how comfortable each pair were. All the staff were friendly and approachable. Impeccable service by all especially Jonathan!
27 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Jonathan’s help with sorting the right…
Jonathan’s help with sorting the right Nordic walking poles was very good and many many thanks.
27 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Well done Jonathan !
Jonathan was very patient and helpful when trying different boot sizes and sock commination to find the best fit.
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very good trip to Go Outdoors
Very good trip to Go Outdoors. Alex was very helpful with finding everything we needed and went above and beyond what was expected!!!
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
A great help from Jonathan and Dan…
A great help from Jonathan and Dan with the interest to get my sandals it was a pleasure to do business with them all very helpful at the taunton store will be back thanks
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went not knowing best type of walking…
Went not knowing best type of walking shoe to buy replacing the ones giving me blisters currently. Jonathan’s advice and help sorted the right pair to buy.
Excellent service.
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service provided by Jonathan…
Excellent service provided by Jonathan when buying some new sandals.
5 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Still waiting for delivery to store…
Still waiting for delivery to store since 11th August. Estimated collection was the 18th August. No email received confirming delay or any form of update.
14 augusti 2026
Svar från GO Outdoors - Taunton
We're very sorry that you did not receive any communication regarding the delay to your order. We understand how frustrating it is to be left waiting without an update, and we apologise for this oversight.
Having reviewed your order, we can confirm that it is now available for collection from your selected store. You should have received confirmation once the order was ready, and we're sorry if this was not communicated clearly during the delay.
We appreciate your patience and the feedback you have provided, as it helps us identify where we need to improve our communication with customers.
Kind Regards
GO Outdoors Customer Car
Dan the till man was the nicest guy…
Dan the till man was the nicest guy I’ve ever met, he helped with my tent and blow up bed. Behind all of that he saved my cat from a fire. GIVE THIS MAN A PAY RISE
21 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Dan the till man was throughly helpful
Dan the till man was throughly helpful, he’s helped me find the right tent and helped me massively. Excellent service from Dan, he deserves a raise ASAP
21 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
James was absolutely brilliant!
James was absolutely brilliant at helping us find the right walking boots for what we needed, he was thorough in finding us the best style and type which would benefit us specifically for the jobs we were doing and new when and how we needed to care for them to keep them in good quality, he spent as long as we needed with us, for us to leave with the boots, insoles and laces! We’d definitely come again, his customer service was exceptional!
25 juli 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Staff in Taunton Somerset are great
Staff in Taunton Somerset are great. The men on the shop floor went to the trouble of going upstairs for me so I didn’t have to (I have disabilities). Friendly, knowledgeable and efficient. A few days before I’d purchased a tent and the same man who went upstairs this time carried the tent out to the car for me.
10 augusti 2026
Svar från GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 4 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Helpful staff
Only 1 negative was a windbreaker thought was £10 turns out was £45 😳 didnt realise until got home
May return
17 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great store
Great store, well laid out. Very approachable staff! Thanks Ross for the information on the jet boil - it's gonna make the world of difference at our festival!
16 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
On a very hot day I was somewhat…
On a very hot day I was somewhat reluctant to shop for anything but buoyed by several previous positive visits I succumbed & was rewarded by the cool environment. I was assisted by 3 members of staff each of whom were pleased to help, share their knowledge & give advice. The competitive prices enticed me to bring forward planned future purchases & gave me a challenge to successfully fit the items into my motorcycle top box.
13 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jonathan was very helpful and…
Jonathan was very helpful and respectful, which was hard in other stores as a lone female browsing..
Answered all my questions and also helped me find other items I would’ve bypassed otherwise..
Bought top range backpack after trying many and waterproof bag ..first time in this store, new to area..
Will come again..
Thank you ..
13 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Jack was absolutely brilliant and…
Jack was absolutely brilliant and helped me totally xx
He needs a bonus
13 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Exceptional customer service from…
Exceptional customer service from Johnathan.
Knowledgeable, helpful, friendly, not in the least pushy.
His approach & attitude persuaded me to make a purchase & made me likely to return.
12 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Knowledgeable friendly staff
3 augusti 2026
Svar från GO Outdoors - Taunton
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Stuart your sales man was so helpful…
Stuart your sales man was so helpful nothing wasn't to much bother for him very polite so nice to see someone enjoy and take a pride in his work well done Stuart
8 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Taunton
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.