GO Outdoors - Porthmadog (Express) Omdömen 

I was behind a customer who was served by asst 008/or clerk 011. A young man. The customer was served and asked if he had a discount card and searching by post code the asst found he had and he got a discount. As I approached the counter he looked at me and charged me full price of £20 for my item didn't even ask if I might have a discount card which I have used many times, I was annoyed about it and as customer's were behind me I paid with my card then just as I was getting my receipt he walked away. Disrespectful staff and very unhelpful. On my birthday as well.

I saw my purchase 2 days before I actually brought it.
I compared my item with another brand and still preferred the item i brought.

A bonus for me being a veteran , was to be able to use my discount card on top of the price ,now I am going outdoor member

I recently had the pleasure of shopping at Porthmadog Store, and even though it's the busiest time of the year, the experience was fantastic. The staff were incredibly friendly and helpful, going out of their way to assist me with my purchases. Despite the holiday rush, they maintained a cheerful and professional demeanor, making my shopping trip much more enjoyable. I truly appreciate the excellent customer service and will definitely be returning in the future. Highly recommended!

Porthmadog branch - I had to return some faulty boots which I had owned for around 8 months. I wasn't sure if I would be able to exchange due to how long I had used them and didn't have a receipt. Staff there made it very easy to identify my purchase and offer store credit which I was very happy with. Thanks

I was very attentively served by Hari. I'm delighted to leave this review as I haven't been served so well in a long time. He offered me product advise and was able to answer all my queries. He was able to serve other customers at appropriate times when I was trying on walking boots and return to me without me feeling any less attended to. I'm most grateful for all his attention and advise. It really made my day.

There was a wide range of choice with the opportunity to try on items. But even better was the very helpful sale assistants who patiently answered questions and gave advice.

The person serving us was very pleasant and chatty

Hari provided us with excellent service, time to guide us through products and provide advice. Very professional and helpful! Thank you

Great service by Hari. Was very polite and informative when I wanted some shoes.

We found everything we wanted and Gareth was super attentive and helpful. He even noticed that we are National Trust members and pointed out that this meant we could get an additional discount. Will definitely be our outdoors shop of choice from now on.

All 4 of the lads working today were very helpful and gave great service. got some good advice on shoes and aftercare or the products.

Another very good experience at go outdoors in Porthmadog. 3 young lads who looked to be running the shop were very quick to help and make conversation with me, which ended up in me leaving with 2 more items than I intended! Always have a good experience here with staff some of the kindest I have come across.

waited to be served not because there was a queue but because the 3 staff were more interested in their conversation and seemed not to have any awareness of customers ... there was a lack of customer service skills also in the perfunctory, almost to the point of rudeness, manner of processing our items and then walking away.

Found exactly what we were looking for, which we nearly always do, the staff were helpful as always , they are a really happy and professional bunch in your porthmadoc store! The shop is well laid out and alwats clean and tidy no matter what the weather !!

We went looking for walking boots. Phil came over, and we spent a good 30 mins trying on and reviewing boots. He was informative, polite, knew his subject well, spent time to explain and make recommendations. Others could learn a lot.

Excellent customer service from Manager, polite efficient and friendly.
Good car park, smart and tidy shop

Good store, plenty of choice and well laid out, shop staff friendly and helpful. Had a good choice of sizes of fleece jacket I wanted to purchase.

Good parking at your Porthmadog shop, lots of choice of items, bought a lovely OEX puffer jacket in a teal blue colour.

Very helpfull and friendly staff, excellent bargaining especially with my member card and really reasonable prices