GO Outdoors - Norwich Omdömen 

I bought a leatherman in June but when I used the small screwdriver the end broke off. I phoned the Norwich store and explained. I was told to ask for Shaun. When I arrived he was very welcoming and said it was very unusual to happen to these quality tools. He spoke to his manager and my leatherman was exchanged for a new one. I left the store VERY happy with the experience i received fromA1 top class staff.
I can highly recommend Go-outdoors.
Thank you.

Samuel was a great cashier helpful , patient and smily..... the products were good quality and all staff were helpful , great store layout inviting and easy to navigate.

Tamsin was super helpful today - even when I was being very indecisive and probably very annoying!!

Came in as I was just passing to look at the fishing gear.
I have no idea about fishing and wanted to find a good starter kit for my Son.
Steve spent a good 20 minutes showing me the different options and demonstrated some of the equipment.
I ended up buyi g his advised kit and will be back for more no doubt.
Nice work Steve 👍

Great service by Ali and Tom, got exactly what we needed without any fuss

Fantastic advice from a lady there about clothing and shoes. Unmatched product knowledge and 15 years at Go Outdoors. We bought £300 of clothing with her help - and what we bought was what we needed, not about margins. She spent time with us - and we left poorer and happier! Thank you. Laura on the till was helpful too.

Laura was very helpful and friendly. Brilliant store with so much to offer. Highly recommend.

I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solution. Will be back again

VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS SO I CAN ACCESS THE WEBSITE. EXCELLENT ALL ROUND SHOPPING EXPERIENCE WITH LEWIS BEING PARTICULARLY HELPFUL.

Served by Sophie today who was super helpful and very polite

Always have great prices and with there members card you can save a lot more.everything instore comes from well known brands,so you know you're getting good quality with great service.

Samuel was friendly, helpful and polite in the store today. He queried whether we had blue light card (which we had forgotten to do!). Helped us to use a gift card as part purchase for another gift card, which was a first for us all!! Another member of staff whose name I didn’t see gave our dog a lovely welcome. The dog loved his biscuit snack on the way in and out.

Lovely staff who were very helpful with finding the right walking boots for my husband. Special thanks to Samuel, who was very friendly at the checkout and told us that our caravan and camping club membership meant we were eligible for a discount!

Samuel at the till delivered excellent customer service he was very helpful and polite

Sophie was very helpful and patient. Answered my questions and wrote a note on my receipt explaining something in case I needed to return the item purchased.

Thanks Laura. Lovely service at the till. Will always recommend Go Outdoors in Norwich.

Laura served us today at the till. She was so helpful- asked if I had the membership card, which needed renewing and also if I had a blue light card. Paused my sale while I signed up to blue light (as I am eligible) and ensured I got all the discounts entitled.
Fantastic service.

Laura was very helpful, when the other cashier walked away without saying anything and didn’t come back. She quickly apologised and helped diligently, making sure we continued to have a good shopping experience.

I popped into the Norwich branch for a rain jacket. Good selection and happy with what I purchased. The highlight for me was Laura. She was the only person working on tills, with a small queue. She dealt with each person, including myself in a friendly, polite and professional way. Even though she was busy she still made time to make every customer feel appreciated. She made a rainy day so much better.
Thanks Laura

Everything we wanted and more. Laura on checkout was very friendly and efficient