GO Outdoors - Manchester Arndale Omdömen 359

great, helpful and quick service

Louise was nothing but helpful went above and beyond to help me find the right pair of shoes I needed and spent a good chunk of time talking through all the options and providing me with as much information as possible. I felt looked after and left the shop with exactly what I needed. 10 out of 10 Service.

The young man who helped me choose the correct footwear is called Alfie. Lovely young man with exceptional customer skills and really knows the job. Although he is a student working part time he was very knowledgable. After telling the health problems, he assisted me to the measuring machine to make sure he could suggest the correct footwear.After a few questions from him, he came up with the perfect footwear straight away.A pleasure to meet this young man and receive such good care. Definitely a credit to you. I think the young man who took payment etc, was called Chelle W, Also a really good customer care attitude and really nice guy. You should be proud of both of these employees.

I visited the Manchester Arndale branch. Jane was very helpful, patient and polite when I purchased a rucksack. Thank you.

We needed shoes but going in we were not sure what we wanted but Louis helped us to find what we needed. She ran back and forth numerous time to find perfect shoes for us! We ended up getting one pair each. Louise was also very knowledgeable, as I needed specific type shoes for during my pregnancy. Thank you Louise.

Charlie W was very helpful. Great service. Thank you

Louise was absolutely incredible. Really helped with our decisions. And even ferried around trying to find all our sizes and colours! She was really knowledgable and kind!

If i could minus stars i would. I had a terrible experience with this store. I ordered a tent, chairs and mattresses for a festival with their click and collect service. It had been 7 days (it said it will arrive in 3-5days) and i had got no confirmation so i called them and explained i needed it that day as i was going to the festival early tomorrow etc. they were unprofessional and gave no information then said can i call you back. They never called back so we then showed up at the store when we arrived in Manchester. They said it wasnt there and everything else was sold out and told us to check the other go outdoors in ancoats. We then arrived at the other one and they told us they had been speaking to go outdoors (arndale) and told them they didnt have it so they sent us on a goose chase for nothing. Luckily the other shop were helpful and offered us discount for the hassle but we still had to rebuy everything the day before the festival! We were lucky we even had £150 pound to spare but overall awful experience with the arndale store. After calling now to get a refund on the initial order they were so useless and rude on the phone. So unbothered and told us its gonna take a month or more to get the refund. Absolute joke of a shop DONT BUY THERE!!!

The shop assistant called Gloria was really helpful knowledgeable and pleasant.
It is always a joy shopping when she is on the shop floor.

Sadiya was so kind, knowledgeable, and had my best interest. 10/10, highly recommend.

Very friendly staff at the Manchester Arndale store, a big thanks to Afsah and Scott for being so kind, and thanks for finding what I wanted, everyone was very helpful.

Laibba was extremely helpful and helped me choose the right items.

I had been looking for a rain jacket and had decided to check out Go Outdoors to see what options they have and I left a very happy customer. One reason is because they had an amazing selection of stock in their store, and the other is that the staff were super friendly and helpful - shout out to Jane who was especially kind to go out of her way to give me instructions to find my way back out of the Arndale shopping centre (first time tourist).
I’d happily come back to Go Outdoors the next time I’m in Manchester

We were looked after extremely well. The staff member was polite and clearly motivated to give us a positive experience of the store.

Very well treated by the person's in this store. Kindness and patience. Great experience. Charlie, Aimee and Dave are really nice vendors. Sympathetic and gentle. Feel good buying there.

Spoken with Scott & Tony at Go Outdoors i had a faulty item & Sooke with Scott straight away he told me to bring the coat in really polite friendly respectful manner also Tony at the till exchanged the item straight away very good quality clothing I recommend them to friends & family

Charlie W very good service managed to save me a lot of money on a nice berghaus coat with getting the membership and student discount also was very friendly 10/10 service top guy

Had a really good experience picking out walking boots for the first time with lots of help from one of the staff called George

We were helped excellently with our shoe search and Charlie at the counter was very friendly!