Never had a problem shopping at the Loughborough branch, helpful and knowledgeable staff. Bought all of our camping gear from them and online that 5hey didn’t have in stock. Will definitely use again... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This shop is amazing! It had everything we could think of and more. Meena made our experience so much better and she was so helpful! Definitely would recommend.
Företaget har svarat
Attended the store to return an item and collect something ordered online. No staff at the collection point, then had to wait for them to log on. Upon returning the other item, there was very little... Se mer
Företaget har svarat
Excellent customer service from Ryan, helped us to choose the right tent and accessories. Also reminded us about the 120 minutes parking limit, which he sorted for us, it took a lot of deliberation... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Loughborough
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Bishop Meadow Road, LE11 5RE, Loughbrough, Storbritannien
- 01509 273706
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly and helpful staff
I love the expert knowledge you get in store and the staff are always very helpful. They always have just what you need. Meena served us today and quickly sorted out an issue with our card - she’s helped me out a few times now!
22 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Always approachable and friendly
Always approachable and friendly, the staff area great in helping you get what you need. Thank you
17 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Love this location!
Always clean, stocked and organised. Meena is a lovely server! Always chatty and smiling :)
4 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
First time at go outdoors I was…
First time at go outdoors I was pleasantly surprised how good it was excellent range and very helpful and pleasant staff
16 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Great store
Great store - variety of kit and clothing for hiking. My only wish is for Go Outdoors to stock Lowa (womens) hiking footwear. Surprised to find out there is a parking time limit for customers - Hoping the store supervisor is able to liaise with the parking company on my behalf, having needed to do a lot of browsing for upcoming mountain hikes, and having a member of my family with me who has a disability and requires additional time. Thank you to Saskia and the other ladies for your assistance in the women's clothing area.
Claire
16 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Loughborough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
The sale assistant Meena was really helpful
The sale assistant Meena was really helpful and friendly. She made the experience a pleasant one, on top of the fact that Go Outdoors is an excellent place to purchase a variety of products for D of E expeditions, camping trips, hiking and much more.
13 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Visited go outdoors Loughborough today
Visited go outdoors Loughborough today. I was shopping for fishing tackle and was served by a very nice chap called Bradley. He was very friendly/polite and sorted me with everything I required. A great addition to your team 👍👌
11 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Fishing Tackle
Bradley was a great help with the Fishing equipment. With so much various fishing equipment on display he helped me choose the right equipment to kit my Son with fishing rods, reels and tackle to get him started. Plenty to choose from in the store so he was a great help and very knowledgeable.
10 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Walked in with a small fault on my…
Walked in with a small fault on my bike. Dale repaired it there and then. Took him 5 minutes, nice guy who gave some advise too. Brilliant service
9 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Really helpful with are queries and had…
Really helpful with are queries and had good service
7 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Visit to Loughborough store. Outstanding service.
Called in store today having signed up to Go outdoors text system to receive a 10% discount. Spoke to Josh to clarify if discount would be available on product. He was most helpful, and confirmed it would be. A pleasure to visit the Loughborough branch and Josh is a credit to the staff there. Pete B.
6 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Lovely staff
Lovely staff, served by Meena who helped us with setting up a memership!
5 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great experience on bike services and…
Great experience on bike services and not only. Professionals
30 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Svar från GO Outdoors - Loughborough
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
First pair of shoes had to go back
First pair of shoes had to go back , however new pair came very quickly and overall a good service
16 april 2026
Svar från GO Outdoors - Loughborough
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Easy shopping
Smooth shopping for my daughter's DofE expedition. Helpful staff on the shop floor and lovely service at the till by a lady called Meena
29 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We made a quick trip this afternoon
We made a quick trip this afternoon, didn’t find what we were looking for but Meena served us and she was very lovely and helpful :)
29 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Service from Meena at the tills
Great Service from Meena at the tills. Helped me renew my membership even with a forgotten card. Also recommended adding my card to my Google wallet which I didn't know I could do!
28 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Josh was extremely friendly and helpful…
Josh was extremely friendly and helpful after going in for a snapped pole. Ended up with our whole camping setup and couldn't be happier. Alana on tills was also super friendly and chatty! All round great experience! Thanks :)
25 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Loughborough
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.