GO Outdoors - Leek (Express) Omdömen 220

TrustScore 5 av 5

4,8

34 Derby Street, ST13 5AB Leek, Staffordshire, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Went into the Leek Express store in Staffs without intending to buy anything. Manager Rachel was incredibly helpful and knowledgeable - nothing was too much trouble. Ended up buying 3 excellent flee... Se mer

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Betygsatt 5 av 5 stjärnor

I received excellent service this morning from Rachel, in the leek branch. My walking poles were in a bit of a state after altering them for a friend to use and she managed to put them right for me.... Se mer

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Betygsatt 5 av 5 stjärnor

Well went to leek staffordshire go out doors this Sunday. As always the staff couldn't be more helpful, I think they are brilliant,this store has everything you need for your camping trips, pl... Se mer

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Betygsatt 5 av 5 stjärnor

Called in on the off chance they stocked a pair of Craghopper Classic Kiwi trousers in my size even though the GO website indicated otherwise. Jenny was most helpful and disappeared into their stock r... Se mer

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Företagsinformation

  1. Försäljare av campingutrustning
  2. Butik med activewear-kläder
  3. Cykelaffär
  4. Klätterklubb
  5. Ridning
  6. Löparbutik

Om GO Outdoors - Leek (Express)

Skrivet av företaget

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Skrivet av företaget

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktuppgifter

  • 34 Derby Street, ST13 5AB, Leek, Staffordshire, Storbritannien

  • 01538 712731

4,8

Utmärkt

TrustScore 5 av 5

220 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I received excellent service this…

I received excellent service this morning from Rachel, in the leek branch. My walking poles were in a bit of a state after altering them for a friend to use and she managed to put them right for me. Shout out to Rachel who went above and beyond with helping to fix my poles.
Thank you
J magee

25 februari 2026
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Great range of products and the…

Great range of products and the membership deals are unbelievable in some cases - well worth it.

16 februari 2026
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Great value & friendly professional…

Great value & friendly professional service by Sue at the Leek store. I purchased a coat,fleece, hiking socks & two t-shirts. I live in Leek & it's so nice to walk up the road rather than travel to Stoke on Trent.

30 december 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Fabulous staff, great service

It's only a small store (GO Express) but the Click and Collect service is rapid and efficient. However, it's the staff who really make the difference: so friendly and helpful. It is a delight to go into the shop! Thank you.

2 november 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

I was notified of my order being ready…

I was notified of my order being ready and on arrival at the store, Leek, was greeted and dealt with by friendly and professional staff. Excellent customer service as usual from this store's staff. Thank you.

5 oktober 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Oex tentbox purchase

I went to Gooutdoors just to look at tent boxes and once I had seen the ones they offered I was very pleased. A lovely lady named Steph helped me with the whole process from ordering the tent to collection.
I would definitely recommend using this store and can’t thank them enough . I’m very happy with how the tent is performing too.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 4 av 5 stjärnor
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Leek - Go Outdoors

My husband and I visited Go Outdoors Leek today and we're given exceptional support in purchasing the specific items that we needed. Despite the store being busy we weren't rushed and were communicated with positively. Pricing was excellent with the additional bonus of 15% off day!

23 augusti 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Called into Excellent service

Called into Leek shop as needed new Merrell walking shoes. Was thinking of buying online from Merrells. I was served by Jenny and after explaining what I was looking for she found just what I needed. Jenny was friendly and very helpful.

14 augusti 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Lovely staff

Lovely, friendly and helpful staff. Had exactly what we needed. Store is well-stocked, tidy, clean and easy to navigate.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Pleasant shopping 30 July2025

The assistant was very pleasant…spoke to you as if you were important and she was very helpful.

4 augusti 2025
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Staff extremely helpful and very…

Staff extremely helpful and very pleasant 😊

26 juli 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

helpful staff

29 juli 2025
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

My wife visited here today

My wife visited here today, and as always got the best service. Thankyou

28 juli 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Friendly knowledgable staff

Friendly knowledgable staff, who were on hand to assist when required.

Clean store with plenty of stock, all items well presented.

26 juli 2025
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Betygsatt 3 av 5 stjärnor

Excellent service just a shame the…

Excellent service just a shame the voucher I was given last time I shopped in there wasn’t recognised.

11 juli 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

Popped in just to browse

Popped in just to browse. They had a good range of outdoor clothing and accessories. I spotted a small rucksack that was on offer and bought it. The quality was excellent and extremely good value .

9 juli 2025
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

A community minded store

The staff at the store are friendly, helpful and always happy to help, we have been customers for a number of years. I also work for a local charity who has been lucky enough to be nominated by one of the colleagues to be a recipient of one of the company charitable grants. Not only are we hugely grateful for the donation which is much needed and will help our small charity to continue to do the work we do. But also we are hugely grateful to the colleague that nominated us and the whole instore team that do alot for the local community, we are honoured to be nominated by them, and thankful for their community spirit.

21 juni 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Betygsatt 5 av 5 stjärnor

First class service at Leek

Rachel and the team in Leek continue to provide a first class service. She always goes out of her way to be helpful and friendly. She is a credit to the company.

15 juni 2025
Omdöme utan inbjudan
Logotyp för GO Outdoors - Leek (Express)

Svar från GO Outdoors - Leek (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

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