Great experience yesterday afternoon all staff members very helpful especially Dani and Eve. Dani was very knowledgeable regarding women's walking shoes and boots. She willingly spent several trips ba... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emma in the shoe department was so helpful and knowledgeable, and super patient while I tried on lots of shoes. She helped cater to my many requirements and I came away with a great pair of walking sh... Se mer
Företaget har svarat
I was looking to buy mountain walking boots and the staff were very helpful. Denise and Belle gave really helpful advice about the boot fitting. Very impressed by the friendly staff and service.
Företaget har svarat
Excellent experience at Go Outdoors, Ipswich today. Staff were willing to listen to me when returning a pair of ladies walking/hiking boots and asked polite yet "probing" questions regarding my usag... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Ipswich
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Anglian Retail Park, IP1 5QP, Ipswich, Storbritannien
- 01473 794506
4,9
Utmärkt
2 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brought gas can refills 2 for £12
Brought gas can refills 2 for £12. I was served by a lovely lady Jackie (the muffin lady) She had a smile and was professional. Thank you 😁
6 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I had to return my walking boots…
I had to return my walking boots as they had a fault. Dani and Matt were superb in helping me exchange them and find an alternative pair. Great service as always from this store and special thanks to Dani for her patience in finding me a pair of great alternative boots.
5 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Good old fashioned customer service!
Good old fashioned customer service. I was buying some walking boots and a very helpful assistant called Denise talked me through my options.
It was lovely that i could take my dog in the store.
4 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great Customer Service
We received great customer service in the Ipswich store from both of the staff members who helped us. These were Denise and Nicole who were excellent with great customer focus. This inturn made our purchases much easier than might have been. Thank you to both.
3 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Waterproof Coats
Denise was so helpful when I was overwhelmed with the options available for waterproof coats. I came away with a lovely gortex coat, boots and new walking trousers!!! Also Dani on the till was extremely helpful. A very nice morning spent in the store!
8 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Ipswich
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Fuss free return of an item and…
Fuss free return of an item and obtaining a refund.
2 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Really helpful team on the tills this…
Really helpful team on the tills this morning. I had a few difficult problems to resolve and they sorted them all out very efficiently and with a lovely manner.
2 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Matt was very helpful and informative
Matt was very helpful and informative. Easily signed up to be a member and started saving straight away
31 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Dan the store manager at Ipswich was…
Dan the store manager at Ipswich was fantastic. Welcoming helpful and appreciated getting customer sorted and through the door quick and easily. Well done ✔️
28 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Amazing help getting everything I…
Amazing help getting everything I needed for my partners birthday the next day!
Thank you so much to the team
Sue - Matt - Celeste - Owen
Thank you for going above and beyond!
Faith
5 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great service
Great service, caught me at a good time. Very helpful
30 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
The angels Denise and Dani
Denise kindly spotted us two lost souls, wandering the isles in search of refuge from the rain. She gently guided us towards a suitable yet very affordable range of jackets. Once we were happy with our selection, we were once again guided towards the checkouts. Where we met the lovely Dani. She explained that although our membership card had sadly expired, we could give it a new lease of life for the princely sum of £5. What a time to be alive. Once the deal was done, we confidently strode off into the sunset(sorry p*****g rain) safe in the knowledge we had 15000 of waterproofings on our side.
27 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went in looking for a water proof coat…
Went in looking for a water proof coat and Denise helped me find the best coat to keep very dry as I was working outside and was mindful of price
27 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Fantastic Staff
Max and the rest of the team were extremely helpful. His expertise in helping me choose a tent was so useful and his advice was great.
23 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Ashley did a grand job as always
17 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Went to Ipswich store
Went to Ipswich store. Scott, helped up select the correct bike and helmet for my daughter. Dan built our chosen bike for us, he helped us add extras like, bottle holder and bike stand too which was so kind. They helped us so much. All within 30mins! What a great store and great people.
18 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Walking Shoes
I was shopping for shoes with my father and Ashley helped a lot by checking we had the right size for him and that they were comfortable to walk in. Thanks Ashley!
17 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Came into the Ipswich branch and had…
Came into the Ipswich branch and had great service from Ashley who guided us on what we wanted.
Great service Thank You
15 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service Dani & Matt
⭐⭐⭐⭐⭐ Great service – Dani and Matt were brilliant
Popped into Go Outdoors today to buy a pair of Scarpa walking boots and was looked after by Dani , She was super helpful, really patient, and gave great advice without any pressure at all. She made the whole process easy and helped me choose the right pair.
After that I was served by Matt at the till, who was also really great — friendly, helpful and professional.
Big thanks to both of them — top service.
15 januari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Ipswich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.