Dawn was great! Super sweet and amazingly helpful even though we didn't know what size we were or what kind of boots to get and she had to run upstairs for us a dozen times. Thank you, Dawn for being... Se mer
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Plats
Byt platsAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A minute after picking up two different pairs of walking boots Makala (shop assistant) was there asking if I needed any help. Makala assisted whilst I tried on several different brands in different si... Se mer
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Staff were helpful without being obtrusive. Went in to look at day bags. Chap came over and asked if I needed any help. When I didn't have any specific questions he left me to browse. Came back... Se mer
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Excellent mountain gear and equipment as well as good quality and price. Got the membership so I made a good saving. Alison gave me a hand comparing jackets. Thanks.
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Företagsinformation
Om GO Outdoors - Inverness (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Storbritannien
4,9
Utmärkt
567 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New walking boots
My wife was looking for new walking boots and Harry helped by going through all the brands and provided detailed recommendations with useful tips and advice on maintaining the condition of the boot materials, as well as being friendly and welcoming.
24 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent mountain gear and equipment at a very reasonable price. …
Excellent mountain gear and equipment as well as good quality and price. Got the membership so I made a good saving.
Alison gave me a hand comparing jackets. Thanks.
24 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Popped in while visiting
Popped in while visiting. Makala was super helpful and friendly. Nothing was a problem. We need more people like Makala in retail jobs. The epitome of customer service. Hang on to Makala.
23 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Great service great price. Isla the assistant who helped me was excellent she went above and beyond to help me. Will most definitely use Go Outdoors more often now
20 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Dawn is 5 Stars
Dawn was great! Super sweet and amazingly helpful even though we didn't know what size we were or what kind of boots to get and she had to run upstairs for us a dozen times. Thank you, Dawn for being so kind to a couple of clueless Americans on our vacation.
20 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Best outdoors shop in town
Great location right outside the train station with amazing staff! Chris is the man, went the extra mile to get me on the trail. Couldn’t recommend a better shop for your outdoor needs and wants!
19 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very nice team in Inverness!
Dawn and the team were very nice today! We bought a mantel and shoes to go ti the highlands!
We will come back!
Monica
19 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Attentive staff
Really good service from Alison, she was very helpful and attentive.
18 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Popped in to buy a sleeping mat to…
Popped in to buy a sleeping mat to which i had forgotten before my camping trip! Alison was 10/10 helpful and found me one within my budget but very comfortable!
Service was incredibly friendly!
17 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Well equipped shop for everything…
Well equipped shop for everything hiking/camping with friendly staff
16 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla helped a lot
Isla helped a lot - thanks for the grest Service!
15 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Makala was very helpful and…
Makala was very helpful and knowledgeable.
12 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff was great
Staff was great. We were at Inverness store. Makala served us on two occasions and was helpful and most importantly knowledgeable about the products. As a diabetic I am careful with my feet and blood flow and she was able to direct me to the correct socks. When there was not any on the wall she went out of her way to find additional pairs. Great experience. Wish we had the store and Makala in Melbourne Australia
13 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Inverness go outdoor
Inverness go outdoor
Alison was our assistant and worth her weight in gold! Such a polite, helpfully, friendly person.
Best shop for a dry robe ever
11 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helpful Makala
A minute after picking up two different pairs of walking boots Makala (shop assistant) was there asking if I needed any help. Makala assisted whilst I tried on several different brands in different sizes. I asked for her opinion on different brands for lighter weight pair, offered up some good options and found a pair I was happy with except for colour. Makala offered to ring the larger store and check if they were in stock in a different colour, which they were. Overall fantastic service, friendly and helpful! Thank you
11 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Staff were helpful without being…
Staff were helpful without being obtrusive.
Went in to look at day bags. Chap came over and asked if I needed any help. When I didn't have any specific questions he left me to browse.
Came back later in the afternoon (having looked in other shops) to buy the bag I'd decided on. Was served by Isla who dealt with this simple transaction nicely and efficiently (with a one-sentence request for a review).
10 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Allison provided me an excellent…
Allison provided me an excellent service!
Thanks
Alessandra
10 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
The service was polite and prompt
The service was polite and prompt. Also let me know about the free insurance on the glasses. When I scanned the QR code for the company sinners brought me to a broken link. Not the stores fault. Makala was very helpful. Cheers
7 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Thanks for the review.
We're grateful you felt it worthy of 4 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Both Makala and Isla provided great…
Both Makala and Isla provided great service today
6 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Inverness (Express)
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
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