Dan, the sales assistant in the Exeter Branch at Marsh Barton was extremely helpful. He advised me on the type of walking boot l needed and having spent £145 on them l hope they serve me well. Dan wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lewis at Go Outdoors Exeter was extremely helpful and informative in regards to your walking boot products. Lewis took great care in making sure my 15 yr old son was completely happy with the style &... Se mer
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I came in as my Mammut walking boots had broken. Jess T of the Exeter store was fantastic. She could not have been more helpful. Jess even checked old stock to try to find something sutiable for me... Se mer
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Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty” Excellent customer manor and climbing knowledge for buying new stickies “climbing... Se mer
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Företagsinformation
- Försäljare av campingutrustning
- också i
- Butik med activewear-kläder
- Cykelaffär
- Klätterklubb
- Löparbutik
- Ridning
Om GO Outdoors - Exeter
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Storbritannien
- 01392 531855
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Lewis was very helpful with helping my…
Lewis was very helpful with helping my daughter get her Duke of Edinburgh kit.
10 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fast efficient service and very happy…
Fast efficient service and very happy with my goods.
1 maj 2026
Svar från GO Outdoors - Exeter
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Paul was very nice
3 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Would highly recommend a visit.
The store is so easy to navigate and finding the item I required was a simple process. Staff were very helpful and the price range is amazing. My entire experience was positive.
13 april 2026
Svar från GO Outdoors - Exeter
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I visited Exeter Go Outdoors on Sunday…
I visited Exeter Go Outdoors on Sunday to buy trekking gear for my upcoming Mont Blanc hike. Igor was extremely helpful and knowledgeable. Nothing was too much trouble. I left feeling confident that I have all the necessary equipment and am prepared for the hike. Thanks, Igor - excellent service!
26 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Sofiia was very helpful
Sofiia was very helpful, polite and well informed about the product I was buying
28 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Igor of the Exeter store provided…
Igor of the Exeter store provided outstanding customer service and knowledge of the local fishing area. Highly recommend
25 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Good Customer Service
I ordered a barbecue online which arrived damaged, so returned it to my nearest Go Outdoors, for an exchange. Staff were pleasant, helpful and efficient in dealing with my complaint and replacing the damaged item. Only four stars for Go Outdoors online, as the package should have been better wrapped to prevent damage in transit and possibly marked as "fragile" - the store visit might not have been needed.
21 april 2026
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Wasn't told item was ready to collect
Wasn't told that the item was ready to collect after 10 days but was there when went in to check.
16 april 2026
Svar från GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Fishing advice
Paul in the fishing section of the Exeter site is a true gentleman. Spent time with me picking up a set up. Gave honest advice as to what I should and shouldn't buy. His knowledge and love for what he does was clear to see. Thank you Paul. Exeter is lucky to have you!
20 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Where is my order
Where is my order. Still haven’t received any information as to when it is in store, ready for collection. That’s after mail informing certain items ordered are no longer available.
Basically lack of customer information.
13 april 2026
Svar från GO Outdoors - Exeter
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great deals on exactly what I wanted…
Great deals on exactly what I wanted with a choice of options for all items I was after.
3 april 2026
Svar från GO Outdoors - Exeter
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Purchase of walking shoes and snow boots
Sam T from the Exeter branch was very helpful and ensured I got a ‘price match’ and also helped me when picking my shoes and boots
Good service at the till as well as issues with my membership card were resolved thank you
19 december 2025
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Paul was very helpful and very nice…
Paul was very helpful and very nice with our questions about carp fishing
13 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Fishing equipment
Went to Go outdoors as my son would like to get into fishing, we have no clue when it comes to this hobby. We were met with Paul from the Exeter branch who was extremely helpful pointing out the best rod to buy and keeping the cost down, he pointed out a rod that was actually cheaper than the one I had originally picked up. Really impressed with Paul's knowledge and helpfulness we will be going back.
13 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Father and son fishing gear
Myself and son went in today 12/4/26 to get a few bits to update his fishing gear. We was greeted by a lovely gentleman called Paul, who was very knowledgeable on fishing equipment and guided us in the right direction. We ended up buying two new carp rods and two reels plus a few little bits and pieces. One very happy son
12 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Robbie was very helpful with both the…
Robbie was very helpful with both the purchase and installation of my roof tent. Had great people skills and knowledge.
10 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Go outdoors Exeter. Iain
We went to Go outdoors Exeter and were looking for a new back pack and a few other items. Iain was very helpful and informative.
11 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Brilliant service and assistance
28 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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