Dan, the sales assistant in the Exeter Branch at Marsh Barton was extremely helpful. He advised me on the type of walking boot l needed and having spent £145 on them l hope they serve me well. Dan wa... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lewis at Go Outdoors Exeter was extremely helpful and informative in regards to your walking boot products. Lewis took great care in making sure my 15 yr old son was completely happy with the style &... Se mer
Företaget har svarat
Fantastic member prices, extra military 10% discount ontop of that and a key mention to the staff member “Monty” Excellent customer manor and climbing knowledge for buying new stickies “climbing... Se mer
Företaget har svarat
Of 4 items showing as in stock on website, only 1 was actually in stock. ....but there were other more expensive options. Then got overcharged by £6 at checkout. Queried price and a hurried check... Se mer
Företaget har svarat
Företagsinformation
- Försäljare av campingutrustning
- också i
- Butik med activewear-kläder
- Cykelaffär
- Klätterklubb
- Löparbutik
- Ridning
Om GO Outdoors - Exeter
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Stone Lane Retail Park CL Marsh Barton Road, EX2 8LH, Exeter, Storbritannien
- 01392 531855
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Thank you James for taking the time to…
Thank you James for taking the time to understand my requirements and your patiences in helping me make the correct choice
21 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful service with footwear
Helpful service with footwear, thanks Josh
20 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Exeter
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
After numerous times trying to purchase…
After numerous times trying to purchase a jacket on line, I spoke to Josh at the Exeter store who quickly sorted out my problem & reserved my item in store. 5 stars to Josh for being polite, knowledgeable, competent & friendly. If it wasn't for him, I would have gone elsewhere! Great customer service.
18 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Served by a helpful Josh
Josh was great with my
Children and I today. Helpful, smiley and very customer focused.
20 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went into buy a tent
Went into buy a tent, was asked if I need any help - amazing they were heavy.
Got to the till Josh was waiting with a smile I asked for help to the car and there was no grumble he was yep no problem.
I previously shopped and bought 4 other tents - and the service level was the same! Top notch!
20 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Sam T was helpful and knowledgeable.
Sam T was helpful and knowledgeable.
18 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Extremely fast delivery, helpful customer service if required. I needed to return an online purchase instore, no issues, good experience.
11 juni 2026
Svar från GO Outdoors - Exeter
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
A 17 year old with a great attitude
I have used Go Outdoors many times. This time I wanted some walking shoes. Whilst looking Alfred came over and asked if I needed any assistance. Normally I would say no thanks but Alfred seemed enthusiastic and eager to help. He was very knowledgeable and helpful. For someone so young he came across as a person with much more experience.
17 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Josh is the best employee ive ever been…
Josh is the best employee ive ever been with. Very kind very sweet and he provided me with the help I need
THANKYOU JOSH
16 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Amazing customer service provided by a…
Amazing customer service provided by a young lad Josh at the Exeter store so helpful thank you so much mate
16 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Josh was very helpful and knowledgeable…
Josh was very helpful and knowledgeable about walking boots and sleeping bags. He went to a lot of trouble making sure we found the right pair of boots.
15 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went in to buy some fishing bits to…
Went in to buy some fishing bits to take my son on his first trip fishing.
Robbie went above and beyond explaining what I needed and how to set things up. Really helpful and polite. I'd definitely return. Thanks to his tips we caught 2 Silver fish in a great spot. Did lose a bit of tackle so we'll be back again soon! Cheers Robbie.
13 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Very pleasant staff
6 juni 2026
Svar från GO Outdoors - Exeter
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Thanks Harry!
Harry was so informative and so helpful! A great experience and so much more information that we expected! Thanks Harry!
13 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Walking boots- Alfred in the Exeter store was…
Alfred in the Exeter store was extremely helpful and knowledgeable with our purchase of walking boots and walking socks. Great selection of boots and shoes and great customer service. Thank you Alfred for helping my son
13 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Exceptional Customer Service
Went into the Exeter store today with a return. Bit of a complex history but Cody was exceptionally helpful. So refreshing to experience great customer service. 10/10
7 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Nothing was too much trouble for Lewis!
We visited the Exeter branch today to look at their tent selection. We had a few technical questions about the tents and Lewis was more than happy to help. He answered the questions and double check the information he gave us was correct too. Lewis was great, so helpful and nothing was too much trouble for him. We need more people like Lewis in retail. We will for sure be returning to the Exeter branch in future and will look out for Lewis especially if we have any slightly technical questions. He knows his stuff!
7 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Harry
Harry, the member of staff who helped us, was brilliant very knowledgeable and keen to help us.
27 maj 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Alfred at the Exeter go outdoors was…
Alfred at the Exeter go outdoors was absolutely a 1st class example of customer service . I tried on literally every walking boot in the store as I have a charity walk yet his enthusiasm never wained. I employ 30 staff myself and wouldn employ him in a heartbeat !!! Thank you Alfred.
6 juni 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Exeter
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
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