I like the fact there is a store on our local retail park. I actually ordered my product online and used the click and collect service for this purchase. There is plenty of good stuff to look at aroun... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First time ordering something using their click and collect service, one of the worse click and collect services in my opinion. Absolutely no communication regarding updates on your order. And took be... Se mer
Företaget har svarat
Staff are really nice and helpful service was quick Craig at the Derby Wyvern branch was brilliant and deserves a special mention!! Needed help on some fishing brollies, even though he was on the bike... Se mer
Företaget har svarat
I visited the Derby store looking for a pair of walking shoes, and whilst deciding which shoes to try on I was asked by a sales assistant if I would like any assistance. The information I received f... Se mer
Företaget har svarat
Företagsinformation
- Försäljare av campingutrustning
- också i
- Butik med activewear-kläder
- Cykelaffär
- Klätterklubb
- Löparbutik
- Ridning
Skrivet av företaget
Order Queries If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse. Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Former Toys-R-Us store, Wyvern Way, DE21 6NZ, Derby, Storbritannien
- 01332 316852
4,2
Bra
376 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wide range of products for outdoor pursuits
I like the fact there is a store on our local retail park. I actually ordered my product online and used the click and collect service for this purchase. There is plenty of good stuff to look at around the store and the products cover a wide range of outdoor pursuits. The staff are helpful too.
12 oktober 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
First time ordering something using…
First time ordering something using their click and collect service, one of the worse click and collect services in my opinion. Absolutely no communication regarding updates on your order. And took best part of a week. I wouldn't recommend using this service.
2 oktober 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Quick delivery online
Quick delivery online. Was able to return unwanted items to local store. Staff very helpfull.
23 september 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
online system is woefully inadequate
online system is woefully inadequate. Highly inaccurate and difficult to use. The previous onliine platform was much much better. Shame as really puts me off buying as never really sure if the items are actually in the store.
22 september 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great experience
Harry was a star, making sure we had the right product. Polite, helpful and friendly. Great service.l
29 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Coat arrived promptly and fits…
Coat arrived promptly and fits perfectly no problems thank you
2 september 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Derby store visit
I visited the Derby store looking for a pair of walking shoes, and whilst deciding which shoes to try on I was asked by a sales assistant if I would like any assistance.
The information I received from Xaina was extremely helpful and I was able to make a decision quickly. Xaina was very knowledgeable and pleasant.
10 out of 10 for Xaina.
4 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great service
24 augusti 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Easy to order
Easy to order
Easy to collect from store
Product was as it described.
Would order again
26 augusti 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Grest variety of options for camping…
Grest variety of options for camping that achaully work and can reused in all weathers. Brought a pair of chairs for a festival and they survived the rain and cold conditions.shop is spacious on a quite day but could improve the tent variety options. Everything is very affordable if you have the members card (highly recommended to camping hobbiests. Staff look bored and tired but it is the 6 week holidays and summer has just been so I’m not expecting them to be happy. Very helpful staff members despite tiredness and they are kind.
19 augusti 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Craig Derby Wyvern
Staff are really nice and helpful service was quick Craig at the Derby Wyvern branch was brilliant and deserves a special mention!! Needed help on some fishing brollies, even though he was on the bike service area it wasn’t to much trouble for him to come and give us some advice, really good customer service 5 stars
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Love the Derby store
Love the Derby store, lots of discounts and great choice of brands to buy. Had great help from Liam. One of my favourite places to come.
29 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Great trip to Go Outdoors today
Great trip to Go Outdoors today, staff member Xaina was super helpful and really knew her stuff. Made the whole shopping experience so much easier. Great customer service in general. Will be back x
29 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Derby - Wyvern Retail Park
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really simple return process
Really simple return process. I had ordered a tent online which was faulty when it arrived. Simply went to the Derby store and got a replacement. The whole process was easy, member of staff Liam was excellent.
23 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Derby - Wyvern Retail Park
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Fantastic selection of outdoor gear ,
Fantastic selection of outdoor gear ,, keep it up👍
7 augusti 2026
Svar från GO Outdoors - Derby - Wyvern Retail Park
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.