Viv was wonderful as always serving me. Having owned my own independent outdoor shops in the past, i know the value of good, friendly, professional staff. See you all again soon.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent service from Viv at Bristol Cribbs Causeway who went above and beyond to make sure I found exactly what I was after. Store has a good range of clothing and equipment to choose from. Always... Se mer
Företaget har svarat
Popped into to Cribbs store today to pick up walking boots Greeted by lady on tills (Viv) in a happy friendly manner Guy helped us with sizing of boots Paid at tills by Viv who asked us if we... Se mer
Företaget har svarat
Went in for an emergency pair of boots. Excellent customer care from Viv on the service desk who made me fully aware of returns policy, ensured I was getting best value through the Go Card and was gen... Se mer
Företaget har svarat
Företagsinformation
- Försäljare av campingutrustning
- också i
- Butik med activewear-kläder
- Cykelaffär
- Klätterklubb
- Löparbutik
- Ridning
Om GO Outdoors - Cribbs Causeway
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Unit 1CC Centraurus Retail Park, BS34 5TS, Bristol, Storbritannien
- 01174 506747
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Thank you to vic
Thank you to vic, lovely lady helped me find everything I needed for my festival, absolutely amazing customer service, made my shopping experience at go out doors, thank you !!
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Vivv
Viv and other workers made this experience at go outdoors unforgettable would recommend
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Spectacular employees / Viv
Spectacular employees, shoutout Viv, amazing service. Thank you very much. Will be coming again
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Bought some hiking boots today and…
Bought some hiking boots today and interacted with multiple members of staff who were really nice and informative.
Viv in particular was great and very helpful when finding my details on the system to get my discount.
Great experience overall!
26 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Great experience when signing up to new…
Great experience when signing up to new membership and served by Viv who was more than helpful and friendly. She even gave me discount on my items as well which was a big bonus ! Credit to the positive staff there .
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Viv was an absolute star
Viv was an absolute star, loved her energy, can’t we wait to go back and see her again 😁
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Not available and unable to canc
Order has never been available for collection and I have been unable to cancel the order so far. Getting no luck from Customer Services or the store directly. Not impressed
17 augusti 2026
Svar från GO Outdoors - Cribbs Causeway
Thank you for taking the time to leave a review.
I can see that our Customer Care team has been in touch with you directly by email, and your order has now been cancelled as requested.
We are very sorry for the poor experience you had with this order, as well as the difficulties you encountered when trying to contact our Customer Care team. This is not the level of service we aim to provide.
We appreciate your feedback and hope we will have the opportunity to restore your confidence in us with a much better experience in the future.
Kind Regards
GO Outdoors Customer Care.
Viv served me today in go outdoors…
Viv served me today in go outdoors cribbs causeway, viv was very helpful and sorted my membership thank you.
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I took my bike in for a some repairs…
I took my bike in for a some repairs and a service. Jordan couldn't have been more helpful. He got the bike back on the road and gave me advice on how to maintain my bike. Great service all round.
22 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Cribbs Causeway
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Fantastic service
After having a nightmare between online and Brislington only having some of my items in a bundle. Thankfully cribbs managed to refund my order and repurchase as a bundle as they had my other items. Both Brian and Rebecca was extremely helpful and polite, Brian also helped bring all the items through the till and into my car for me. I really felt he went above and beyond for me today in order to get the issue sorted as the main part of the bundle being the tent was no unavailable online.
Thank you so much Rebecca and Brian
18 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Visited your store on 13th August for…
Visited your store on 13th August for some items for my camping trip and was really impressed with the brilliant customer service at the cribbs causeway store. In particular great service from Delia who was kind enough to check over the phone they had the things I was looking for and to put them aside for me until I got there. Very friendly and helpful and exceptional customer support from her and also the young guy who was serving at the checkout that day who helped me with my phone to use Klarna for my checkout. Didn’t get his name, but super helpful and knowledgeable.
I was also impressed with the range of items on sale and the prices; which are very reasonable especially when you sign up for the saving card. Would have no hesitation in recommending this store or returning.
13 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Great customer service
Samuel at the checkout was very helpful when my membership card did not work.
Very pleased with my purchase, found everything I needed.
16 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Sam was really helpful and knowledgeable
Sam was really helpful and knowledgeable
14 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good
Found most of the things I needed. One item that online said was available in store, was not.
Happy overall though. I didn’t need any help as I knew what I wanted.
11 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Helpful staff
5 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Brilliant customer service at the store
Viv at Cribss causeway Outdoor center, served us at the checkout today, and she was absolutely amazing. She was incredibly friendly, patient, and helpful.
1 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Cribbs Causeway
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.