Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when reco... Se mer
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I always enjoy shopping at go outdoors. Always end up with a few bits I probably don't need! Was shopping for boots for my son. Karen was very friendly and helped my son understand how his boots shoul... Se mer
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Had a fabulous experience at go outdoors Coatbridge today We were served by Faith, who helped us find walking boots, when we felt they weren’t comfy she recommended several pairs based on our specifi... Se mer
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Företagsinformation
Om GO Outdoors - Coatbridge
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Locks Street, ML5 3RT, Coatbridge, Storbritannien
- 01236 803471
4,8
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Karen from the shoe department is…
Karen from the shoe department is extremely helpful and knowledgeable.
5 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I always enjoy shopping at go outdoors
I always enjoy shopping at go outdoors. Always end up with a few bits I probably don't need! Was shopping for boots for my son. Karen was very friendly and helped my son understand how his boots should fit. Will definitely return.
6 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Bike section at Go Outdoors Coatbridge…
Bike section at Go Outdoors Coatbridge are exceptional! Always go over and above! Very helpful and always full of knowledge! Thank you to Reece and Codie in our recent numerous visits to the store and Craig back in older visits to the store! Great Team!
6 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Cammy was very helpful in selecting products.
Came in looking for a roof box and a tent with no prior knowledge. Cammy was extremely helpful and knowledgeable and helped us with everything to purchase exactly what we needed.
5 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Karen was really helpful with sorting…
Karen was really helpful with sorting out an issue with a card and making sure we had everything we needed :)
5 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Coatbridge
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Boots
Father in law and the wife needed a new pair of walking boots and walking shoes. Karen from Go Outdoors was knowledgeable and made a number of recommendations, ensuring that the boot fitted correctly. Friendly and helpful. Pleasant experience.
2 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience
Helpful staff made entire process easy. Great product and good price.
24 augusti 2026
Svar från GO Outdoors - Coatbridge
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Knowledgeable staff, not pushy sales
I was browsing walking boots and a member of staff was in the area, allowed me to browse for a bit which was nice, then asked if I was ok. Karen was super helpful and extremely knowledgeable when recommending which type of boots would be best suited to what I required them for. She also helped me with sizing and accessories. Excellent customer service and with a smile ☺️
3 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great big shop and the staff were great…
Great big shop and the staff were great the lady Karen was very informative and helping pick the right pair of boots as I wasn’t too sure
2 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Thanks for your help!
I like going to Go Outdoors, there's so many options for different outdoorsy things (hence the name I suppose haha). I went recently to buy boots which for me, it was a big deal. Connor & Georgia were excellent, no pressure and very helpful and informative. Thanks for all your help. I think their manager served me and my big purchase, I shoulda got her name too as she was lovely as well. Very down to earth staff. Thank you!
30 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Karen helped me find the right pair of…
Karen helped me find the right pair of hiking boots. Very helpful and knowledgable.
31 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I was looking for a specific jacket…
I was looking for a specific jacket which my local Coatbridge store didn’t have in my size. Staff showed me a different size and explained the features and my options. They were very helpful and I ordered it on line. It arrived within 2 days and everything was satisfactory.
18 augusti 2026
Svar från GO Outdoors - Coatbridge
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
NEW WALKING BOOTS
Faith gave us great service for purchase of some new walking boots.
Excellent customer service throughout despite being really busy.
29 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Had a fabulous experience at go…
Had a fabulous experience at go outdoors Coatbridge today
We were served by Faith, who helped us find walking boots, when we felt they weren’t comfy she recommended several pairs based on our specific requests and helped us find the perfect pair - fantastic service! She could not have been more helpful
29 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Good range of outdoor clothing
Good range of outdoor clothing. Staff and service was good.
14 augusti 2026
Svar från GO Outdoors - Coatbridge
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Never received parcel
Never received parcel
Parcel never arrived at the shop
No reply to emails
18 augusti 2026
Svar från GO Outdoors - Coatbridge
Thank you for your review. I am very sorry to hear about your experience and appreciate how disappointing this must have been.
Having reviewed your order, I can confirm that the parcel was unfortunately deemed lost in transit and a full refund has now been processed. We also sent an email to confirm the refund for your records.
We understand the frustration caused by not receiving your parcel and not getting the response you expected to your emails. We are reviewing this internally to improve our communication and processes to help prevent similar situations in the future.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards
GO Outdoors Customer Care
Visited Go Outdoors at Coatbridge today…
Visited Go Outdoors at Coatbridge today and was looked after very well by a very helpful assistant (Cammy) thanks for your help.
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Coatbridge
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Good customer service easy to find what…
Good customer service easy to find what I was looking for
17 augusti 2026
Svar från GO Outdoors - Coatbridge
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Really bad experience with Go Outdoors
Really bad experience with Go Outdoors. I purchased a pair of rab trousers & tryed to return in store. The laddie on the Checkout didn’t know how to return stuff & 10
Days later I am still no further forword with go out doors. I’ve sent 10 emails & had no reply. Tried to call helpline with no response. I will never shop there again.
8 augusti 2026
Svar från GO Outdoors - Coatbridge
Thank you for taking the time to leave a review. We are sorry to hear about your experience with your in-store return, the delay in receiving your refund, and the difficulties you encountered when trying to contact our Customer Care team.
Having reviewed your correspondence, I can see that you received our automated email response. This advises that, if further assistance is required, a reply should be sent to the automated message so that the query can be passed to an advisor. As we did not receive a response, your enquiry was unfortunately not progressed further. We apologise for any confusion this may have caused.
We can confirm that your refund has now been processed. Unfortunately, there was a delay due to a system issue, for which we sincerely apologise. You will receive email confirmation of the refund, and the funds should appear in your account within 3-5 working days, depending on your bank's processing times.
We appreciate your feedback and are sorry that the service you received did not meet expectations. We hope to have the opportunity to assist you again in the future and provide a much improved experience.
Kind Regards
GO Outdoors Customer Care.
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