I made my order by click and collect. Amy and another member of staff were very polite and helpful as while I was there to collect my order I did a little browsing for a future purchase while I was th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Looking to buy new walking shoes and was served by Amy who was cheerful and very helpful, checking to see if they had my size in the shoe I wanted and explaining the options available when I asked to... Se mer
Företaget har svarat
I called into Carlisle store to enquire about a click and collect order. The lady in the shop ( unfortunately I don’t have her name) was tremendously helpful. She found the order and gave me a tracki... Se mer
Företaget har svarat
My experience was made exceptionally good today in store by Gav. He was both professional and experienced in his advice and guidance in his advice. He guided me through tent, sleeping bag and accessor... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Carlisle (Express)
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
74-76 English Street, CA3 8HP, Carlisle, Cumbria, Storbritannien
- 01228 588253
4,9
Utmärkt
675 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Click and collect
The ordered item arrived at the store in the time advised and I received notification of it being available for collection
18 maj 2026
Svar från GO Outdoors - Carlisle (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Got a delivery of alot of items and…
Got a delivery of alot of items and staff member was very helpful at making it easily transportable
20 maj 2026
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Fantastic staff at Carlisle store
Staff at Carlisle store were fantastic. Very helpful, friendly and knowledgeable
18 april 2026
Svar från GO Outdoors - Carlisle (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer services
Excellent customer services. Gav knew exactly what I was after & where to find it.
23 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Visited to buy some walking shoes
Visited to buy some walking shoes. Gave & Sarah were very helpful. Thanks guys.
7 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Carlisle (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service. Did everything to help when there was a problem with our card , very patient.
11 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Wonderful Staff
All staff members were extremely friendly and helpful, especially Lesley. Thank you for a very nice shopping experience.
9 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Kayleigh was super helpful and patient
Kayleigh was super helpful and patient! Wide set of options and price ranges for boots and waterproofs, can easily find something good for any budget.
3 april 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Loads of choice and price range
Loads of choice and price range, the sales staff were also very helpful.
31 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great help from Louise
18 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Great service as ever from fantastic…
Great service as ever from fantastic staff..
20 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Louise the lady that served me was very…
Louise the lady that served me was very polite and pleasant,knew what it takes to make you smile....
6 mars 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
The member of staff was very…
The member of staff was very knowledgeable and helpful.
27 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great staff
Was helped by a lovely lady, didn’t get her name but she was blonde with glasses and was really kind and helpful
26 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
1st time at Go Outdoors
1st time at Go Outdoors. Great experience.
Sarah was knowledgeable and very patient. Thanks 😊
23 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful experienced on the…
Very helpful experienced on the products and lots of good advice. Friendly and warm staff.
21 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Super helpful
I was wanting a rain coat and a fleece for my daughter’s school residential trip. Kayleigh helped us find what we were looking for. A stress free trip!
21 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
The lad on the till called Xen was very…
The lad on the till called Xen was very polite and helpful.
20 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
I am a regular visitor to Go Outdoors…
I am a regular visitor to Go Outdoors in Carlisle. My go to for outdoor gear. Recently I was helped by Kayleigh with advice in my purchase of Mammut walking shoes. Expensive but an investment. Kayleigh also noticed I left behind near the till a new boxed travel plug. She kept this for me and sure enough gave it back to me on my next visit. How great is that?
20 februari 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Carlisle (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.