Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Went in for some ladies walking shoes, had tried other well known shops but couldn’t find any suitable. We found some after trying several pairs on. Nothing was too much trouble for Alan, he was helpf... Se mer
Företaget har svarat
The staff were friendly and welcoming who were working just inside the door. Good to see eye contact and acknowledgement when walking in door. Liaised with three staff who were able to provide me w... Se mer
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I’m sorry I don’t know the name of the chap who helped me (he was Chinese) but he was so lovely and super helpful! Knew his stuff, gave unbiased advice and didn't up-sell - quizzed me on what I woul... Se mer
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Visited the store to buy 2 very expensive waterproof coats. Jade & Kyro were very knowledgeable and helpful, even advising us the joining GoOutdoors could get us a discount. We saved quite a bit and... Se mer
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Skrivet av företaget
Skrivet av företaget

35 Union Street, B2 4SR, Birmingham, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff was helpful and made me aware of the membership benefits which includes latest products and promotional offers. Also, really nice and affordable items to select from available in the store.

Svar från GO Outdoors - Birmingham (Express)
I would like to thank lamisha from the birmingham branch and her. Co worker.
Looked after me. Thank you

Svar från GO Outdoors - Birmingham (Express)
The young man on the shoe department was very knowledgeable we were after walking shoes and nothing was too much trouble very courteous young man excellent service from him it was at the erdington Birmingham branch
was browsing in the Birmingham store saw a jacket i wanted took it to the till to pay and the price was £70 i asked why the price was £39 on the jacket and was told if i pay £5 to join the special club i did not want to join i get the discounted price or if i did not join i would pay £70 so i joined the special club and they sold me the jacket for £39 the extra £5 will help the company boss pay for his expensive lunch at the savoy due to this companies rip off methods every other company has a loyalty card scheme you do not pay for but go outdoors at this rate will be bankrupt hopefully pretty soon and then i will happily shop here when its all 90% off until then i will never bother shopping here again RIP OFF PRICE LABELS!!!!!!
Esam was a great help!! He answered my questions and was very friendly. Highly recommend the membership.
Professional courtesy.
Being shown options for specific items I have needed.
Considering price range and quality.
Went into the Birmingham branch to buy a fleece at £39 when I got to the counter the price was £70 unless I joined their club for £5 and I could have the fleece for £39 or not join there stupid club and pay £70 and according to the receipt I saved £31 for being in their special rip off club by paying the extra £5 with stupid games like this you have lost a loyal customer forever enjoy your descent into bankruptcy for ripping customers off.
I got served by Chloe who was very polite and friendly for her front of house service. She knew exactly where the product was that I enquired about, and also had the underpinning knowledge to answer any questions I asked
Called into GO OUTDOORS (GO Express) in Birmingham city centre. I was expertly advised by LAMISHA, a very friendly, knowledgeable and thoroughly professional member of staff who helped me to decide on which pair of walking shoes to buy. Very helpful throughout the whole buying procedure making it an enjoyable experience. To be commended.
Went in to the birmingham branch today was helped by kyro and lamisha. They were both very helpful and polite.
Fantastic service from Alan, he was very helpful in assisting with my purchase of a new sleeping bag. He guided me through the process of the membership to get a hefty discount on the product. Excellent 5*
Alan is a credit to the store, went out of his way to ensure I got what was best for me :)
Lamisha is a credit to your company. I recently visited your store and Lamisha could not of been more helpful. She helped me to find a top that my husband had been searching for . She was a delight and delivered her service with a smile . Thank you so much for your help .
I did a very last minute click and collect and showed up before it was ready - thank you to Lamisha for sorting it out very quickly for me!

Svar från GO Outdoors - Birmingham (Express)
I was served by Jade, she was professional, courteous, helpful and polite at all times. GO Outdoors - Birmingham is extremely fortunate/lucky to have a person like Beverley in their employ, because as long as you keep employing professional, polite. helpful and courteous staff like Beverley, I will continue to come to GO Outdoors - Birmingham for all my GO Outdoors needs.
Popped in for a pair of sunglasses and signed up for the member's deal. The colleague was very helpful and patient with me making my choice, gave me my member's card as well as 15% off my first purchase and £5 off my next one. Explained the yearly membership really well but not until after I purchased. I felt like if he would've told me these benefits of becoming a member I wouldn't have gone to Argos around the corner to check out their offers. Can't remember the name of the colleague but he was really helpful and polite.
I was served by ED, who went to search for my size coat as there was none left on shop floor he was very welcoming and polite an got me exactly what i needed thank you i am very happy with my coat 🙂
On 11/1/25 we were served by Kyro & Ed in the town centre shop. Their customer service was excellent. They searched and unpacked a new order to find the size coat my husband needed. You were a credit to your store, thank you both.
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