Shopping for hiking boots, and I have v wide feet so it's no easy task. Kate and Ziggy were very helpful and knowledgeable about the boots most suited to me. A pair I hadn't even considered were rec... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for an LC pop up day shelter, initially went to my local store that indicated that it had two in stock. Unfortunately this was not correct, so I contacted the Bedford store and spoke wi... Se mer
Företaget har svarat
I placed the 'click and collect' order for 3 items, received no confirmation of it being ready. after 2 weeks i went to the store to ask and was told it had been collected which was not true. they... Se mer
Företaget har svarat
Truly a remarkable experience of customer service, could not have been more helpful. We could not find what we were looking for, not only did the assistant show us exactly where the item was but also,... Se mer
Företaget har svarat
Företagsinformation
Om GO Outdoors - Bedford
Skrivet av företaget
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrivet av företaget
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktuppgifter
Norse Road, MK41 0QN, Bedford, Storbritannien
- 01234 861777
4,8
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Liz’s customer service was top notch at checkout!
10 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Ziggy from Bedford branch was extremely…
Ziggy from Bedford branch was extremely attentive and especially courteous and helpful going above and beyond ensuring I had a smooth shopping experience
8 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
no confirmation/notification, and initially lost at the store
I placed the 'click and collect' order for 3 items, received no confirmation of it being ready. after 2 weeks i went to the store to ask and was told it had been collected which was not true. they did eventually find the order, but it was slow and frustrating.
19 augusti 2026
Svar från GO Outdoors - Bedford
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Shopping for hiking boots
Shopping for hiking boots, and I have v wide feet so it's no easy task.
Kate and Ziggy were very helpful and knowledgeable about the boots most suited to me. A pair I hadn't even considered were recommended by Ziggy , and felt like slippers when wearing . Needless to say I bought the Keen hiking boots they recommended.
1 september 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
LC pop up day shelter
I was looking for an LC pop up day shelter, initially went to my local store that indicated that it had two in stock. Unfortunately this was not correct, so I contacted the Bedford store and spoke with Merv, very happy to help, confirmed he had one in stock which he put aside for me. Went to store and collected item, Merv was great, very helpful, pity it's not my local store.
31 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Thank you so much James at Go Outdoors…
Thank you so much James at Go Outdoors in Bedford!!! As a female, complete beginner to camping and camping gear, my anxiety when it came to buying cooking gear was through the roof! So many choices and I didn’t even know what type of gas let alone connections, regulators, gas bottles I needed to buy.
James patiently explained everything I needed to know, not once making me feel stupid. In the end, I bought a Cadac 2 Cook 2 Pro Deluxe with a Camingaz and James showed me how to connect everything. He also helped me choose a folding table. It may not sound like a lot but to me, James was very patient and was brilliant!! Thank you
31 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Had a great experience today at store…
Had a great experience today at store buying shoes with Tyrell, friendly, helpful and attentive .... followed up with a similarly great experience at the till with Faith ... thanks
31 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Great store
Great store, competitive prices, and helpful staff, couldn’t ask for more.
28 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Tyrell was exceptional helpful and…
Tyrell was exceptional helpful and talked me through what I needed to know about looking after my new boots. Certainly knew his stuff. Danielle on the till was also helpful and polite. Made getting new walking boots very easy.
28 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Everybody was polite especially Dani…
Everybody was polite especially Dani and Helena Dani got all of the shoes for us and trust me the was a lot of requests and Helena was a great cashier
28 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Truly a remarkable experience of…
Truly a remarkable experience of customer service, could not have been more helpful. We could not find what we were looking for, not only did the assistant show us exactly where the item was but also, as we needed two, got another one from the stockroom and informed us that they had a special offers on camping furniture buy one get one half price. Managed to save a whopping £135 today. Top marks to the cashiers as well, two people in the queue and they opened another till. 100% satisfied, happy customers . We’ll done
27 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Bedford
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Merv was really helpful at the fishing…
Merv was really helpful at the fishing section he knew what he was talking about but then. I got to the till and the lady was not very nice I had my menders card in my hand and and she said give me your menders card which I third was very rude and not very nice to a customer
25 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Was served by molly
Was served by molly. Was wanting climbing shoes, the advice I got was helpful and helped to make a the right decision.
24 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Jakub and Callum were very helpful
Jakub and Callum were very helpful, curtious and friendly members of staff who were essential in my purchases
21 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The young girl on the till was…
The young girl on the till was extremely polite and friendly
12 augusti 2026
Svar från GO Outdoors - Bedford
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful
Very helpful staff. My son was buying a new fishing rod and reel. He is a beginner so he had lots of questions. Merv served us and he was very patient and very knowledgeable. My son was very happy with his new purchase and loved all the helpful advise he gave him. Thank you
19 augusti 2026
Omdöme utan inbjudan
Svar från GO Outdoors - Bedford
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
excellent service
I had many questions at the store..all answered politely, promptly.
I had a late delivery by a courier, so I had to quickly buy the same items in store..when the original order was finally delivered, I returned them to a store, and the refund was done quickly..even getting my money back the same day
14 augusti 2026
Svar från GO Outdoors - Bedford
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Very good service and amazing product.
Very good service and amazing product.
I love go outdoor becouse of sports stuff And activities for youngster.
15 augusti 2026
Svar från GO Outdoors - Bedford
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Svar från GO Outdoors - Bedford
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.