GO Outdoors - Alnwick Omdömen 579

Called into the Alnwick store looking for a new pair of trainers/walking shoes. We were served by Sam who was very helpful, patient with great product knowledge. Needless to say, we are very happy with our purchase.

Staff were extremely helpful when I went on a walking holiday and forgot my walking shoes! They helped me chose a suitable pair of trainers which were much cheaper than walking shoes

We called into Go Outdoors Alnwick while away on our holidays. We were looked after from the moment we walked into the store. The staff were super friendly and also made a big fuss of our Black labrador, who incidentally loved every minute of it! Sam and Sally were great, very helpful and made our shopping experience a happy one. We only called in for browse but ended up buying some walking shoes, a windproof jacket, a rucksack and some socks!! Many thanks and see you again.

Went in not knowing anything and was helped by Sally and Debs all the way. Very happy with the information I was given and the purchase I made. Was not pressured in the slightest.

Items at a good price

Great price fast delivery and well pacakaged

Came in to the Alnwick store to purchase a hat and buy some trainers. Picked the hat up and went over to the trainers I was interested in. Asked the gentleman who was building a display stand if they had the trainers in a size 10. He huffed and puffed and came over they walked off without talking to the store room. He then came back with the box took the display trainer in the box and put it on the display cage where I was sitting and agin walked off without talking. I tried the trainers on and lucky they fitted as I would have dreaded asking him anything else. I reboxed them and went to the cashier. This is a completely different experience to last time I came in. The lady was amazing, could not do enough for me and went above and beyond. The gentleman could do with some training from her.

Staff lovely here, very helpful and probably the best range of walking footwear we’ve seen in a Go Outdoors store anyway. We came away with a pair of boots each, so that says it all really. Thanks to Sam and the other staff who chipped in, and Tilly our Collie was grateful for their attention too.

As always a fantastic shopping experience with very knowledgeable staff in all departments, who could not be more helpful if they tried. Our membership error was resolved, sorry forgot the ladies name, got boots gilet and coats and served by a very bubbly and welcoming Sally.

I'd like to thank Russel again for a fantastic service and honest advice on products..
Stanley came away the other week with new boots with the advice from Russel and thoroughly enjoyed his first Cheviot summit wearing them..
Everytime we visit the store, Russel is always very happy and keen to help in any way..

Professional and polite staff.

Hi,
I went into go outdoors for a pair of walking shoes and explained to to the staff Russell & Sam what I what I wanted as I’m very particular about what I can wear on my feet. Both Russell & Sam were very helpful going back and fourth with different pairs of shoes. We got sorted in the end but I must give Russell & Sam a big thank you for all their help. Well done lads.
Regards
Mr J Cooper

Really great experience. All the members of staff went above and beyond with my needs. Just visiting from Chester and needed some extra gear. All staff on the day were so lovely especially Paul who was very patient with me.

Thank you all!

Very bad attitude from a member of staff called Paul.

Sally was absolutely incredible! I came in to store in an absolute panic and she did everything she could to be sure I was happy with my purchase and it was right for me. I really couldn't thank her enough. The service amazing! Thank you Sally for all you did. You saved the day!

The team at the Alnwick store were absolutely incredible with helping myself and my partner today, truly a testament to GO Outdoors. Russell in particular was brilliant at helping us, his knowledge was second to none, nothing was too much trouble and his customer service to both ourselves and others we saw him helping in store was impeccable. Highly recommend! Thank you so much for all your help!

The best selection of outdoor gear around. Well laid out with loads of space to wonder. Quality stock all well presented. The staff are all helpful and knologable, but I have to give Sally full marks as she spent a lot of time helping me with the return of a fleece (to big) and the order of a smaller size.

All good thanks to all staff but especially Debz who patiently found my wife just the right boots

Extremely helpful staff, especially the manager helping sort out my membership card, thank you!