Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer


Kontaktuppgifter

4,0

Bra

TrustScore 4 av 5

12 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great support

Rebecca is always keen to help and is extremely knowledgeable on how to set up campaigns

13 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great fundraising platform

GoodHub have made managing our fundraising campaigns simple, efficient and effective.
What really stands out is the customer service — the team is always prompt, helpful, and genuinely supportive whenever we need help or advice.

8 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

GoodHub is there to talk to

I had a small problem setting up my new campaign - but a lovely conversation sorting it out! GoodHub staff have always been helpful over the 4 years I have worked with them.

7 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We’ve been using GoodHub for our…

We’ve been using GoodHub for our fundraising and events and it’s worked really well for us. It’s straightforward, doesn’t take loads of time to manage, and just does what we need it to do.

As a small not-for-profit, we don’t have capacity for overly complicated systems, so having something that’s easy to pick up and use has made a real difference.

30 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We wouldn't use any other platform!

We have been using Good Hub for a year, and have had 3 events, a raffle and a crowdfunder in that time. The pages are so easy to set up, the company are constantly improving the interface and are very quick to respond whenever we need anything at all. There have been many times when I have been on the phone needing something changed very quickly and they always work hard to get things sorted for us. We wouldn't use any other company for our events and fundraising.

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

So easy & great customer service

I was able to find the charity I wanted to support quickly. The site is super easy to use and my page was live in just a few minutes. When I did have a question I was able to speak to a real person, a refreshing change these days!

12 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding level of service

I genuinely can’t recommend Goodhub highly enough. Our charity, Cure Cancer, has been using the platform for several years, and it has consistently exceeded our expectations. Compared to other donation platforms we’ve tried, Goodhub stands out by a significant margin in both performance and reliability.
What really sets them apart is their exceptional level of support. The team is proactive, knowledgeable, and truly invested in helping charities succeed. Chris in particular has been outstanding—always responding quickly, efficiently, and with genuine care. No question feels too small, and every query is handled with professionalism and attention to detail.
Goodhub has made managing our fundraising simpler, smoother, and far more effective. It’s a platform we trust completely and one we would wholeheartedly recommend to any organisation looking to elevate their fundraising efforts.

John Fast&Furious running team raising funds on behalf of Cure Cancer

31 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Raising money to give an education to underprivileged children in Uganda

Our small UK charity raises money to help educate over 500 children per year in rural Uganda, and much is raised by regular and one-off donations.
When we need to add a new fundraising page its very helpful to know that we can always talk directly to a helpful staff member if we have any difficulties.
They are usually available and are very knowledgeable, especially for those who are not very 'computer literate' Their commission fees are also lower than many other similar companies

24 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Non Payment update by Goodhub

Chris Rose & Michael Cordell, the two Directors of Goodhub continue to act unfairly. They have not yet paid us £49687.50 due to us for July & August 2025 payments. We have answered their three questions five times including our Solicitor & Accountant but they continue to move the Goal Post every time and continue to exceed their authority, threatening behaviour etc. They have earned Over £150,000 in commission from us. Do not reply to our emails for the last three months (last email dated 4 November 2025). All of the customers should be careful of them.

18 januari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

We Have answered three questions from…

We Have answered three questions from Goodhub five times including one each from Solicitor and Accountant. They continue to move the Goal Posts. They are exceeding their authority.

22 oktober 2025
Omdöme utan inbjudan
Logotyp för Goodhub

Svar från Goodhub

Thank you for your follow-up comment.

We understand your concern and appreciate that this situation is frustrating. As a regulated fundraising platform and a member of the Fundraising Regulator, GoodHub must complete compliance checks before releasing funds whenever there are outstanding questions about a charity’s filings or financial records regarding the use of funds.

We have repeatedly requested the specific documentation required to complete this review, but it has not yet been provided.

Once the requested information is received, we will be able to conclude the process promptly.

We remain committed to transparency, fairness, and protecting both donors and charities.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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