Sahra; Was vary helpful and patient with helping me with correcting my account. Everyone at GoldStar has been excellent to deal with and vary helpful with my new acount.
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was going to give Gold Star a 4 instead of a 5. However, I then realized my difficulty in finding the data I wanted to get online was due to my own ignorance, since I am a relatively new client. I d... Se mer
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In the stress I experience from the company that held my funds (e.j.) which appeared to be vague, indifferent, putting the burden of the process of transferring my money to your company & Birch Gold i... Se mer
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Likes: no financial accounting mistakes Dislikes: 1. Communications are terrible; customer is not notified when a structured settlement matures and not notified when a new one is added. 2... Se mer
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Företagsinformation
Skrivet av företaget
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
Kontaktuppgifter
701 S Taylor, LB110, 79101, Amarillo, TX, USA
- (800) 486-6888
- info@goldstartrust.com
- www.goldstartrust.com
4,3
Utmärkt
800 omdömen
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The agent
The agent, Sarah, was very helpful, professional and thorough. She addressed all of my questions quickly, leaving nothing unanswered and activities moving forward.
6 november 2024
Svar från GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
Svar från GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
It was easy though mysterious.
It was easy, but as a novice to these processes, there was too much mystery as to the internal workings of the money exchange. I was nervous and rather alone until the exchange was verifiably successful.
7 november 2024
Svar från GoldStar Trust Company
Thank you for taking time to leave a review. We hope we can shed light on the mystery for you.
A relatively easy process
A relatively easy process even for the non-initiated and those with little financial experience.
7 november 2024
Svar från GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
Svar från GoldStar Trust Company
Thank you for taking the time to leave a review. We appreciate clients like you, too!
A Texas company that does a great job.
28 oktober 2024
Svar från GoldStar Trust Company
Thank you for taking the time to let us know how we are doing. We are happy to help you.
Prompt professional service throughout.
5 november 2024
Svar från GoldStar Trust Company
Thank you for taking time to share your experience. We appreciate you.
Fantastic customer Service
Working with their Team was fantastic, helped me through the whole process.. they made it so easy!!!
Thank you Deshia and Gordon!!!
4 november 2024
Svar från GoldStar Trust Company
Thank you for your kind words. It is always great to hear form our happy customers.
Prompt Service
I was notified promptly of my funds arriving and they quickly signed my purchase documents.
4 november 2024
Svar från GoldStar Trust Company
Thank you for taking time to let us know of your experience. We are happy to help
Do not like their website.
Do not like their website not being up to date. I was told you must call to find out your investment amount. Fees are oddly invoiced. You should be able to know everyday the true amount of your investment.
10 april 2024
Omdöme utan inbjudan
Svar från GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
Svar från GoldStar Trust Company
We appreciate you taking the time to leave a review. Thank you for your time and kind words.
Good service and helpful information
They were very helpful during account setup, answering any questions I had very promptly.
29 oktober 2024
Svar från GoldStar Trust Company
It is our pleasure to be of service. Thank you for your kind words and for taking the time to leave a review.
Over charges on fees
This company charges $100 to manage my silver account. what is there to manage with just silver? No stocks or bonds that must be managed so they can be sold and bought to make money. They do charge a storage fee of $100 this is ok. they must keep the silver in a vault. Now they charging a fee to send paper invoices. I am removing my money.
30 oktober 2024
Omdöme utan inbjudan
Svar från GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
I had to call you several times before…
I had to call you several times before I was able to find out if you received my check for $55,960
24 oktober 2024
Svar från GoldStar Trust Company
Thank you for the feedback. A Management team member will be reaching out to you.
It works!
At Goldstar the people are great and everything just seems to work as designed.
21 oktober 2024
Svar från GoldStar Trust Company
Thanks you for taking the time to leave a review. We truly appreciate you and your kind words. It is people like you that make our job fulfilling.
You kept at it until my other account…
You kept at it until my other account (with UBS) finally my money was transfered. What an ordeal. Thank you and now we can start a new relationship with you-looking forward to it.
22 oktober 2024
Svar från GoldStar Trust Company
We sincerely appreciate your review. Thank you for taking the time to let us know about your experience. We look forwarded to working with you.
Talking to Eve
Talking to Eve. She has made my decision and rollover very easy. She is such a blessing.
7 oktober 2024
Svar från GoldStar Trust Company
Thank you
Svar från GoldStar Trust Company
Thank you
So professional and kind
So professional and kind. Everyone made the process so easy to navigate. Sean was very knowledgeable on the product. Chase has been orchestrating everything with ease. I did not have any reservations with investing with you
16 oktober 2024
Svar från GoldStar Trust Company
Thanks you
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