Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Twice now I've watched on the tracking the driver collect my food 2 mins from my house, then picked up another order from the local shop and delivered that elsewhere before then delivering my food...... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

GoGetters do exactly as their name suggests!! Had great deliveries from them every time - both in Ware & Hitchin. Always deliver with a smile & a “enjoy your food comment” or the like. They’ve always... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Highly recommend Go getters , friendly helpful delivery drivers , prompt replies to any queries via online chat . Food arrived hot and on time , with added bonus of being able to track every stage o... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

GG really go above and beyond for customers. Even during a busy Friday evening they still have that human touch and was able to get my query sorted. I think it's great how a local company can out comp... Se mer

Företagsinformation

  1. Leveranstjänst

Skrivet av företaget

GoGetters is a fast growing, on-demand food delivery service with a big difference. By working with a carefully curated network of quality local, independent, restaurants GoGetters is able to offer its partners and customers a quality of service unmatched in the sector. GoGetters is incredibly proud to provide the UK's local hospitality economy with the platform to share their passion and produce with a discerning customer base who aren't prepared to compromise on quality when it comes to convenience. We help communities thrive.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

182 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

They must be a greedy/money hungry group

They must be a greedy, money hungry group of people, I signed up March 6, 2026 to put my house in a trust. March 10th (1 business day later) as the instability in the country is increasing with the war, My children and myself have decided that it would be better to sell the house and move to a remote place. I told them that I have changed my mind about the trust, but I was told that the process is already started, (was sent a welcome letter,2 videos, and a link to start the process that I have not touched yet ) , I am not entitled to have my $1500.00 or part of it back.
Stay away from GoGetters, they do not inspire trust, once they put their hands on your money, service or no service, it’s gone.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic Customer Service

GG really go above and beyond for customers. Even during a busy Friday evening they still have that human touch and was able to get my query sorted. I think it's great how a local company can out compete other apps. Will be using again for sure!

19 december 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Pester you if you leave a review

Was asked for a survey after my order and gave 3 stars as it took over an hour for my food to arrive. Gogetters left me 2 voicemails the following day regarding my review stating it didn't take over an hour as the driver was dispatched at 17:56 and my order was delivered at 18:09. It must be irrelevant that I ordered my food at 17:00 and my eta from the restaurant was changed 10 minutes after my order advising "they won't start prepping my order until the driver is dispatched" The food was still hot when it arrived so it was no biggy but I'm still giving 3 stars as I don't expect to be pestered to discuss my review.

18 december 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Hi Debby, thanks for your review and for sharing your experience.

I’m sorry that our follow-up came across as pestering, that certainly wasn’t our intention. Our process is to reach out when a customer rates their experience lower than expected, purely to understand what happened and to offer compensation where appropriate.

While the delivery itself was completed shortly after the driver was dispatched, we completely appreciate that from your perspective the overall wait from ordering felt longer, and that’s what matters most. I’m glad to hear the food arrived hot, but I understand that the follow-up left a negative impression, and I apologise for that.

Thank you again for your feedback, it genuinely helps us improve how we communicate and support our customers.

Have a wonderful Xmas and a very Happy New Year to you.

Betygsatt 1 av 5 stjärnor

there price mark ups are a scam,

there price mark ups are a scam,
I was ill and wanted to order from my favourite local Chinese but when I looked at the prices on gogetters (price £12.45) vs the store (price £8.10)and that was for just one item with the rest around the same mark up without even including other fees.
its safe to say im not paying double the normal rate just for using their service

12 november 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Hi Luke, thank you for taking the time to share this, we really appreciate the feedback.

Some of our restaurant partners do choose to add a small markup to their in-house prices on GoGetters. This is completely optional, and many restaurants keep their prices exactly the same. For those who do add a markup, it’s usually to help cover the commission we charge for using our platform, so they can continue running their business sustainably while still offering delivery.

We’d love for every menu to match in-store pricing, but we also fully support our restaurants in setting prices that ensure they’re able to operate and pay their staff fairly.

If you ever spot a price that doesn’t look right, please feel free to drop us a message, we’re always here to help and make sure you’re getting the best experience possible. 🙏🍽️

Betygsatt 1 av 5 stjärnor

Refused to honor offer

Refuse to honor offer, emailed today with offer of £7 off next three orders (no T&Cs) but wouldn’t work. When contacted via chat refused to honor as had used similar offer before. Very misleading.

10 maj 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Hey Andy, we're very sorry to hear this. If you could drop me an email on owen@gogetters.co.uk i would love to get this sorted for you.

Betygsatt 5 av 5 stjärnor

Great Customer Service

Great service, we were missing a burger from our order (we made do) so I notified them afterwards and they have resolved this so quickly and left me a voicemail notifying me of this resolution, thanks to the customer service team 10/10.

11 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Extra Income with Flexibility and Fair Pay 🙂

I’ve been working as a Go Getters driver for over a year now, and it’s been a great way to earn extra income. The flexibility is awesome. You can choose your own shifts, but you book onto slots rather than it being an open clock-in system. This ensures that drivers get a fair amount of work, unlike some other platforms where it’s a free-for-all.

The pay is also better than other delivery companies, as Go Getters offers an hourly rate on top of the drop fees, rather than just paying per drop. This makes a genuine difference, especially on quieter shifts.

Another big plus is that you work in your local area, so you never have to travel too far. The office staff are super friendly and always happy to help with any queries or accommodations, which makes you feel like part of a team rather than just a number.

The sign-up process was quick and easy, and the platform is very user friendly. Overall, I’d definitely recommend Go Getters to anyone looking for a stress free, flexible way to earn extra money!

26 februari 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Awful company to deal with

Awful company to deal with! Had issues with food and every time we try to contact them they never reply! We have called the food vendor to which they were really helpful but GoGetters are shocking at communicating! Would never use them again!

7 februari 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Hi Mr and Ms Flint,

I want to personally apologise for the lack of response when you reached out to us on live chat last night. You’re absolutely right to be frustrated—your time is valuable, and we completely understand how disappointing it must have been to not receive the support you needed.

After looking into this, it turns out your message disconnected before it reached one of our customer service reps, which is entirely on us. We take full responsibility and truly appreciate you bringing this to our attention.

We’d love the chance to make things right. I have sent you an email to arrange a call to discuss compensation for this. Once again, we’re really sorry for the inconvenience, and we appreciate your patience. Looking forward to speaking soon!

Betygsatt 5 av 5 stjärnor

Very happy customer

Ordered again with Go Getter’s driver very helpful and polite restaurant had a problem with my order the driver contacted myself so that the restaurant could discuss an alternative option 1st class service

1 februari 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Thank you as always Kelvin! Your support means everything to us.

Betygsatt 5 av 5 stjärnor

GoGetters is the number 1 delivery app.

GoGetters is the number 1 delivery app.

Have been using GoGetters for orders for multiple years, have never had any issues that warrant anything other than a 5* review. They have great independent restaurants and they employ local drivers, have always had a pleasure dealing with the drivers and the staff if I needed to.

29 januari 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Thank you for the kind words Gordon!

Betygsatt 5 av 5 stjärnor

I Order from GoGetters at least 3 to 4…

I Order from GoGetters at least 3 to 4 Times a week from the Stevenage and Letchworth Area and the Service is always 5 Star. The Drivers are mostly always professional make sure i always get my food, fresh and on time. The Staff in the Gogetters office are always a great help and if there is any problems with my order they always keep me updated. I would say overall Gogetters is one of the top company's in the U.K to order your food from and they also have exclusive restaurants you can order from that you can't find anywhere else.

30 januari 2025
Betygsatt 4 av 5 stjärnor

Always received a high quality standard…

Always received a high quality standard from GoGetters, love that it’s local restaurants not chains! The food is delivered in a timely manner and the drivers are polite and friendly especially Paul who regularly delivers in Hitchin, very prompt!
If I had anything negative to say it would be the delivery fees, especially if you are ordering on a regular basis. Maybe look into doing a monthly subscription to cover delivery fees… just a thought.
Other then that, no complaints 😊

25 januari 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Hi Katherine,

Thank you so much for your kind words and for supporting local restaurants through GoGetters! We’re thrilled to hear that you’ve consistently had a great experience with our service and our drivers—especially Paul in Hitchin. We'll be sure to pass along your feedback to him!

We completely understand your point about delivery fees. The industry is expensive to operate in, both for us and our restaurant partners, but we always want to provide the best value possible. That said, we’re actively looking into a monthly subscription to help make ordering more cost-effective for our regular customers—so your suggestion is definitely on our radar!

We really appreciate your feedback and your continued support. If there’s anything else we can do to improve your experience, please let us know!

Betygsatt 5 av 5 stjärnor

Ordered a pizzas from a pizza van in…

Ordered a pizzas from a pizza van in Bengeo best pizzas in Hertford everything went well easy to order would definitely recommend GoGetters. Have had a lot of issues with deliveroo happy to now find a delivery company that supports the local community and delivers hot food to me

26 november 2024
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Thank you Elizabeth!

Betygsatt 5 av 5 stjärnor

Applied to be a GoGetters driver

Applied to be a GoGetters driver after seeing an advertisement on indeed that they were recruiting.
Had several conversations with a pleasant young man called jack.
The process was smooth and didn’t take to long for jack to contact me regarding my application.
Went to the office to collect my GoGetters hot bag and met a couple of the office staff whilst I was there, and they were very friendly and chatty.
Have already done a handful of shifts and really happy with how the company operates.
Will be recommending GoGetters to friends and family if they are looking for a part time job.
Thank you GoGetters

3 januari 2025
Omdöme utan inbjudan
Logotyp för GoGetters

Svar från GoGetters

Thank you for the kind words Jason!

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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