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The video call is a good idea to make sure you have the right level of cover and to ask any questions but the app isn’t updating my vault and to be honest I’m not really sure what I’m covered for. Very affordable though and good deals through cashback sites

Edit:
Increased from 3 to 4 stars. Someone called me from buzzvault to tell me the app is currently undergoing maintenance so isn’t available so they talked me through how to add things to my vault without it. Still not 5 stars because I’d like to use the app.

I've been looking for a new home insurance for a little bit now as my old one ended and I wasnt too sure on who to go with.
I came across buzzvault insurance and thought it seemed really good, I read reviews and they were good to so I thought I would give them a go.
I joined and then needed help with something so I spoke to someone on the online chat and they were amazing and got it sorted straight away for me which is brilliant.
I would 100% recommend, good company so far, good customer service and very quick with anything you need help with.

Great service, easy to set up. Answered all my questions fully. Good comprehensive policy at a very reasonable price!

I had put off getting contents insurance since moving into my new property, I had begun with other companies but the arduous task of the application form was so off putting that I didn't end up taking out a policy.
I saw Buzzvault advertised, and gave it a go due to the brags of how simple it was, I gave it a go with nothing to lose. Before I knew it I had taken out a policy in 15 minutes.
I was really anxious about the associated video call, however it was over so quickly and I was instantly put at ease by the lovely Ian who conducted the video call, it took 5 minutes and my policy was complete. I am able to add new items to my policy with ease with the app that is easy and I even pop in proof of purchase or any insurance etc. Overall such an easy process, will recommend it to everyone in need of contents insurance!

So far so good! Great incentives!

Great no problems and half price of old supplier

Very helpful, answered all questions I had and a fantastic price to boot! Will definitely be recommending to family and friends

Cheap, easy home insurance 😊

The service is absolutely fantastic. I have no more words to say. Thanks

Excellent Service - Easy to buy and video calling is awesome for both parties. BUZZVAULT needs to improve their application and regular update customers data on it.
Thanks a lot BUZZVAULT 😊

Excellent price, simple process with video call to estimate contents prices.

Not had to make a claim so can't comment on that process.

Nice people to talk to and very friendly very easy to talk to and very helpful

Sabrina was very helpful at customer service. Extremely quick, affordable and straight forward!!

Buzzvault was extremely easy to set up and I had no issues insuring older items which I had found was a problem with other insurance companies. The video chat was very easy to set up and caused no problems. The whole process was extremely quick and simple and I would recommend this to other students.

I was really surprised how easy it all was to insure my home and contents. The video call was quick and easy and I can upload items anytime to my vault.

Quality service, spoke to a top lad called Steve who booked my appointment for my video call which was made around my worklife. Great company 100% recommend.

Everyone at buzzvault has been pleasant in dealing with my request, the deal almost sounded too good to be true but it has been great. Also I find the video survey idea very efficient and helpful.

I found the member of staff I spoke to at Buzzvault very knowledgeable and helpful. His name was Declan I think. Everything was very clear and straightforward. I booked a video call to assess my house for insurance. He called at the exact time and it was done really well

Many Thanks

Colin Campbell