Still haven't had any communication for over 28 days. They are ignoring all our calls, emails, everything. EVEN THOUGH I PAY FOR SUPPORT. Timely hasn't worked properly for over a month. Can't communic... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using Timely for around 10 years, and up until now I have never needed to reach out for support. Unfortunately, after experiencing a very stressful and disruptive issue with my co... Se mer
Timely makes running a salon so much easier. It has lots of features available to accommodate small one person salons right up to busy, multiple therapist salons. Every staff member does everythin... Se mer
I pay extra for telephone support, and I have never had any trouble getting through to the team. I’ve always found them to be extremely helpful. The only thing I would suggest about the platform... Se mer
Företaget har svarat
Företagsinformation
- Programvaruföretag
- Skönhetssalong
- Datortillbehörsaffär
- Frisersalong
- Hälsa- och skönhetsbutik
- Programvaruförsäljare
Skrivet av företaget
Timely is booking and payments software designed to help you focus on your passion, not your admin. Built specifically for hair and beauty professionals, Timely gives you complete control of your client experience from the very first booking to the final payment. With easy online booking, automated client reminders, digital consultation forms, and seamless online and in-person payments, you can reduce no-shows, grow your income, and keep your clients coming back. Timely brings everything together in one simple, beautifully designed system. Manage your calendar, process payments, track client history, sell retail, and run reports – all without the stress or extra paperwork. Whether you're a solo professional, a busy salon owner, or managing multiple locations, Timely adapts to the way you work and helps you stay organised, efficient, and in control. As your business grows, Timely grows with you. From staff management and multi-location tools to marketing features that help you promote your services, Timely is built to support you at every stage. Spend less time on salon admin and more time doing what you love.
Kontaktuppgifter
Level 1, 40 Bowen Street, 6011, Wellington, Nya Zeeland
- +64 4 488 7012
- hello@gettimely.com
- www.gettimely.com
Har besvarat 23 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great support
I have contacted support on a few occasions and always had prompt response and communication until the issue is resolved.
Outstanding
Cannot praise Timely and the aftercare service enough. The system is saving me so much time and stress. Now my clients can go in book, cancel and reschedule themselves. I still have control. I feel it’s put my business on the next level. Easy to use and what your unsure of someone is always there to work through it with you and super fast getting back to you too!!!
All my queries have been handled in a…
All my queries have been handled in a efficient and timely manner.
Simple, Easy & Reliable!
I've been with Timely for years now with my hair salon, it's so simple to use, extremely easy to navigate and super reliable - especially if you need help as well, my problem was solved within the hour of asking how to do something, with simple instructions that I followed ease, cannot fault timely or the team of wonderful people behind the scenes!
Perfect for what I need
Easy to use, easy to set up, does everything I need and more. Looking at what the systems capabilities are has given me great ideas and has really helped my client retention.
I also think it’s reasonably priced.
A very quick response
Mike was very quick to respond, my questions were answered immediately and the situation was resolved then and there.
Could not have asked for a better result or experience. Great customer service and satisfaction right there.
Thank you again Mike and the team at Timely for producing such a great platform for salons.
Cheers
Matthew
Abbey, Very Helpful Support at Timely
Abbey, from Support, has always been very helpful, including screenshots of steps I need to take. She is very informative and encouraging.
Timely support is the best
Timely support is the best! Always so quick to respond and extremely helpful!
Always helpful
Always helpful, awesome support as always. Timely is the best.
Still recommending Timely after several years.
I've been using Timely for several years now and continue to be very happy with the system. Many of my clients comment on how easy it is to use and that it's very professional. I find it easy to use myself and very adaptable to my needs. Having the invoicing and payment option all in one place is great. The help videos are really good and the few times I've needed more assistance, the staff have been quick to answer my questions and offer the support I've needed. I definitely recommend Timely.
I have been using Timely for two years…
I have been using Timely for two years now. The support I have been given is second to none and, the program is so easy to use. I love the software and the people are amazing. I cannot recommend Timely highly enough. My only regret is that I did not have it years ago.
Gay Wardle
Timely is the hub of my business… i…
Timely is the hub of my business… i couldnt be without it. The staff are ap helpful and the system is sooo user friendly…
Highly recommended
I have been using Timely for 10 months now and I am very happy with this platform. I have used other booking systems which never felt right or the customer support wasn't the greatest. I like that I am able to intergrade with other apps and tools to make marketing easier as well as be able to connect the bookings with my google calendar. The support is also pretty good and they are very helpful.
Highly recommend
Timely has saved me so much, increased my bookings and is super easy to use. I cannot recommend enough.
One of THE BEST decisions I made for my…
One of THE BEST decisions I made for my business during lockdown...only wish I had heard of you sooner. Solo therapist & anxiety through the roof on having online bookings, did it anyway & super delighted I did.
Would thoroughly recommend!
Always quick to respond to any…
Always quick to respond to any questions or queries we might have regarding the system.
I switched to GetTimely from Mindbody…
I switched to GetTimely from Mindbody Online... Was the single greatest business decision I've made in the last 25 years of being self employed.
GetTimely does everything. Online Bookings, Bookkeeping, Client Management System, Payment Gateway Integrated and and and... Everything you need and nothing you don't at a price the is respectful for small business owners.
I have been using Timely for just over…
I have been using Timely for just over a year and it was the best decision I have made. It makes booking appointments, sending reminders etc so easy, And that a deposit can be taken when they book is awesome, it has saved me so much time by not having to chase customers up. Highly recommend Timely
Don't know what I'd do without Timely
Don't know what I'd do without Timely! We've used this calendaring service for years and it's been super stable with regular improvements and updates. We are based in the US and get lightning quick support responses on the rare occasion we need them. I'm very satisfied and highly recommend them. We've tried all the others and Timely is far superior to any of their competition.
A great appointment booking system and…
A great appointment booking system and business resource tool. The team are extremely helpful and knowledgeable about the application, always ready to assist within a short timeframe. Highly recommend. Thanks team for the great service!
Lorina
Inya Cosmetic Skin Clinic
Canberra Australia
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
