The support team at DearDoc is amazing. While utilizing a platform where data comes in and out on a daily and such a mass amount it's important to have a dedicated team for when adjustments are needed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Alberto was fantastic assisting me with an issue I was having with our calls getting forwarded. He made sure we both understood the resolution and he was quick to offer suggestions and help me to fin... Se mer
I've been working with Tyler for a little over a year now. He is the reason why I am still with Deardoc. He will review with me our progress and not push too too hard for new product sales. He unde... Se mer
We have been working with DEARDOC for a couple years and have been very happy with their services. They have been instrumental in our website set up and have worked closely with our marketing team to... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
Noah Warren and Ben helped me out today…
Noah Warren and Ben helped me out today and I felt very heard and trust that they will follow through with our objectives.
Quick and helpful
The agent David was very helpful and quick to respond with answers
Tyler Robert’s was very knowledgeable…
Tyler Robert’s was very knowledgeable and we are excited to see what kind of results we will see under his care!
Alberto was great and handled my issue…
Alberto was great and handled my issue quite quickly.
Alberto was very knowledgeable about the product
Alberto was very knowledgeable about the product we were upgrading to. He was able to answer all our questions with clarity.
Excellent
Excellent, personalized service and recommendations from Sean! Thanks for helping us grow!
Maria Ochoa
Maria Ochoa is so responsive to all of my website needs. She is timely with her responses and goes the extra mile ensuring all of my requests are met. Thank you Maria.
Luis was great at getting back to us…
Luis was great at getting back to us quickly and resolving the issue.
Fernanda was a great help
Fernanda was a great help! Very understanding and patient with us while we updated our chat feature.
Noah was easy to work with and helpful
Noah was easy to work with and helpful. Very efficient.
We've been very happy with DearDoc so…
We've been very happy with DearDoc so far. Since implementing the AI chat on our website and AI voice for after-hours calls, we've seen an increase in new patient leads and appointments. The platform has helped us engage potential patients more effectively and capture opportunities we may have otherwise missed.
Noah has been fantastic to work with—responsive, helpful, and genuinely invested in our success. Highly recommend!
Tyler was very helpful in discussing…
Tyler was very helpful in discussing our current set up and with the options to better take advantage of social media.
Noah
Noah, was helpful in guiding me through the dashboard, but I did feel like the call was mostly to sell another service. He was very polite and persistent, which is the sign of a good saleman.
DearDoc Support Team Responds Promptly
I had an issue with using DearDoc on my iPhone browsers and Alberto from their support team responded promptly and is helping diagnose the issue!
They are very responsive to queries and…
They are very responsive to queries and they deliver on their promises. The chatbot on the website is a great idea as well
quick and easy
Super easy to put in a request and Alberto processed my request very quickly.
Tyler took his time answering my…
Tyler took his time answering my questions and was very kind and knowledgeable
Some billing issues but Tyler has been…
Some billing issues but Tyler has been so helpful
Caitlin - SUPERSTAR!
Caitlin was great to work with today! Very informative and easy to talk with!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.





