Gem Wholesale Omdömen 

147
•
TrustScore 2.5 av 5

2,4

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Just started a business. Iam currently buying pallets from gem I have purchased 5 so far and only been trading 2 weeks the pallets I bought are absolutely amazing well pleased will be certainly buying... Se mer

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Betygsatt 1 av 5 stjärnor

I ordered a pallet of merchandise from Gem Wholesale. The delivery went smoothly. However, I was shocked the moment I opened the pallet. While there were properly boxed items on top, the layers undern... Se mer

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Betygsatt 1 av 5 stjärnor

Very disappointed with Gem Wholesale. I purchased several parcels and paid for all of my orders in full. Today, I received an email saying that all of my orders had been cancelled. What mak... Se mer

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Betygsatt 1 av 5 stjärnor

Sold Me Junk as “Grade 1” Bought a “Grade 1” box — got damaged, incomplete, used rubbish. One key item missing parts. They offered a refund, then pulled it when I mentioned the law. Hide behind B2B t... Se mer

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Företagsinformation

  1. Grossist
  2. Elgrossist
  3. Hushållsvaror
  4. Klädgrossist
  5. Möbelgrossist

Skrivet av företaget

Welcome to Gem Wholesale a long established B2B trade platform for the distribution of returns, clearance & liquidation stock


Kontaktuppgifter

2,4

Dålig

TrustScore 2.5 av 5

147 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,4

Alla omdömen

(147)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing buisness

I brought 8 pallets and most of my items was amazing and ty to gem I appreciate all there help and I will be back

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Belinda, thank you for taking the time to review both the company and the stock. we appreciate the time taken to leave the review

Betygsatt 5 av 5 stjärnor

Friendly staff & great choice of stock

Friendly staff & great choice of stock. Used for many years now. Very happy customer.

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Chris, thank you for the review. We appreciate your time. We hope you are all keeping safe and look forward to the next purchase.

Betygsatt 5 av 5 stjärnor

Honest, fast and reliable!

Honest, fast and reliable service! Would give Gem Wholesale 7 stars if I could. I have bought many returns and clearance pallets from them and have never been disappointed. Their pre- and post sales customer service is outstanding. Moreover, the delivery has always been fast and manifests have always been accurate.

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Ricardo, thank you for the 5 star review, it is a shame we cant have the 7. We appreciate the kind words and time taken to leave the review

Betygsatt 5 av 5 stjärnor

Frequent return customer

I am a regular buyer of return and graded products from Gem wholesale and find the quality of goods to be excellent and completely as described and expected. I recommend anyone buying for the first time to do their research first.
Excellent staff very helpful and polite great communication

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Mike, thanks for the 5 star review, we are glad you are happy with the stock and the service. we appreciate you taking the time to leave the review

Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent Service, Fast delivery. Look forward to doing business with you again.

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for the 5 str review, we look forward to your next order and continued business in 2021

Betygsatt 5 av 5 stjärnor

great experience every time

I have been buying of gem for quite some time now. The service and communication from them is fantastic, literally emails responded too within minutes. And the stock is always what I expect due to the information and the grading systems they state.

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for your review, we appreciate your time in leaving it.

Betygsatt 5 av 5 stjärnor

Great experience

Great experience, efficient and helpful staff, accurate evaluations on items.

19 oktober 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for your review, we appreciate your time in leaving it.

Betygsatt 3 av 5 stjärnor

They have a strong approach too any…

They have a strong approach too any complaints. As the say. It’s really about chance if there are items missing or broken . I hold my hand up and say I expected about 2. But got 8 items in my pallet non runner.gamble,,, I will buy again but not unknown pallets.i hope I have been fair also one item covered in mud.mmmm with covid about .there is a good saying if I dont learn the lesson it repeats itself . Lesson learnt,,!, I am a customer I don’t like giving personal information out I can give order number if you would like post code L38eb I expect the response with the mud is that’s the way the customer returned it. And yes there is know water in Wales tell me another one.too wash it my liverpool humor!!

7 augusti 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thanks for updating us with your post code, we can now see what you purchased. Firstly thanks for taking time to leave the review. We would never advise anyone to purchase Return grade hoping that they dont get to many damaged items. They are for customers who are able to repair and refurbish really. We are sure you would be able to make some repairs but would really advise you go for Clearance or Grade 1 Return should you purchase again.

Betygsatt 5 av 5 stjärnor

First purchase from company for many years

I bought from Gemdiscounts years ago and this is now my first purchase.I didnt realise that the 1pm cut off was no longer in place but was politely informed the delivery would be a day later. To be fair they requested monday delivery but warned me that the official day was tuesday and it was up to the pallet company. Was advised it would not be monday and got confirmation on the tuesday that it would be delivered between 11 and 1pm. Well what can i say they were late it was 1.20pm when they got to me. delighted with the purchase i was a bit worried that they were listed as clearance footwear but all are new , clean no distressed boxes etc. All i have to do now is sell them then i can buy some more. Service from start to finish was escellent. Thank you

29 juli 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

thank you for leaving your review. we appreiate the time spent. We look forward to your next order

Betygsatt 5 av 5 stjärnor

First impression, very good. Will definitely be purchasing more goods.

We received our first purchase last week. Delivery as stated within 2-3 days, delivery guy extremely pleasant and helpful placing the pallet just in front of our garage.
We had read all the small print beforehand and we knew that with a returns pallet that there would be some products faulty, damaged or with parts missing. This is clearly described on the website.Yes, some products were unsalvageable but some were like new. It really is a case of pot luck and if people don't want to risk that then they would be wise looking elsewhere. We are hoping to continue business with Gem Wholesale & are checking their stock everyday

27 juli 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Dee thanks for taking the time to write the review and for the explanation of the stock. we hope this helps all new customers should they decide to purchase from us.

Betygsatt 1 av 5 stjärnor

Read bellow , do not BUY 😡

"hopefully other would be customers will read your review and re think their purchase"

This is what this company says about bad reviews , thats a quote from one of gem wholesales replys to a customer that had a bad review

They 100% know that they are scamming people and they say they hope people just read the bad re ones that are not on their website but on trust pilot a site that is not linked to them

BEWARE OF TOYS RETURN PALLETS
THEY ARE A RIP OFF

AND GEM WHOLESALE KNOW IT AND ARE TRYING TO UNLOAD THEM ONTO FIRST TIME BUYERS , BECAUSE ONCE YOU BUY YOU WILL NEVER WANT TO COME BACK

TOTAL VILE CHEATING SCUM

9 juli 2020
Betygsatt 1 av 5 stjärnor

DO NOT USE THIS COMPANY!!!

DO NOT USE THIS COMPANY! Gem Wholesale sell return pallets that are of horrendous quality! 2 pallets I purchased were Very returns where EVERY item was broken or faulty. A smashed glass vase, 5 faulty Tommee Tippee machines, ripped trampolines, Smashed up bikes. Even worse is that I ordered a "GRADE1" watch carton which contained a £379 SMART watch that had the back smashed off and did not even turn on! They are selling returns that customers have had for months, go faulty or are seriously damaged and then returned to Retailers like Very and Amazon. They make a profit by selling pallets of useless, broken goods for £100's that are only good enough for a tip. DO NOT USE THIS COMPANY. YOU WILL NOT BE ABLE TO SELL THE GOODS AND THERE IS NO COMEBACK!!

7 juli 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for your review. Any feedback is good, yes you are correct we offer absolutely no guarantee and we do sell returns and yes some are bad. We are not a company looking for good reviews as that would be impossible when selling return stock. hopefully other would be customers will read your review and re think their purchase

Betygsatt 5 av 5 stjärnor

Returns pallet

Got my first order from Gem the other day genuine return items a good mix. A couple of bits weren't as listed but you have to expect this when dealing in returns.
I did get some clearence stock as well and its brand new great stuff
Very pleased will buying again

29 april 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

Thank you for taking the time to leave your review and for the honest comments. We hope this will help other customers

Betygsatt 5 av 5 stjärnor

Excellent service!

Ordered my first pallet from Gem which arrived earlier than expected - even during COVID-19. Ordered a pallet of 'returned electricals' most of which have been in full working order so far and only minor defects on others. Shows that the company are not 'sifting' the stock before making up pallets.

Happy to recommend and use again in the future.

9 april 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

hi Callum, thank you for taking the time to leave your review, we appreciate it. We hope that others customers can use the information you supplied

Betygsatt 1 av 5 stjärnor

I bought a pallet and 12 most expensive…

I bought a pallet and 12 most expensive products from the pallet was missing, I have recived 130 pounds refund. the value of the missing product was around 1400 in a retail shop,and they said that the delivery company took my items why I signed for them, I had 248 product ,how should I check them all ? Advice: when you buy items from them check the pallet : at the end they said that they can’t do anything and their only advise was to not to buy anything In future:

26 februari 2020
Omdöme utan inbjudan
Logotyp för Gem Wholesale

Svar från Gem Wholesale

The pallet count was checked before it left here but arrived short according to the. The customer admitted the pallet had damage to the wrap when it arrived so stock was clearly removed during the transport. Despite the obvious tampering the customer signed for it anyway, he has a duty to check a pallet that shows tampering/damage before signing for it. We then refunded the value the customer paid for the items as a gesture of goodwill so he was not out of pocket in any way. He has now decided to leave a bad review despite all the help and full refund of missing items we gave him. Really makes you wonder what you have to do to please some customers

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