GB Foam Omdömen 

286
TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am a total novice ordered foam to replace foam in boat seats. Isabel called to check my measurements. We sorted out my order the order arrived 3 days later. Great service understanding and helpful,... Se mer

Betygsatt 5 av 5 stjärnor

Great service from GB Foam Direct! I initially chose them because their video explaining how to measure the foam made the whole process easy to understand and follow. I was also advised to draw... Se mer

Betygsatt 5 av 5 stjärnor

Just to say that Isabel went the extra mile to make sure my order was right, and also to get my order to me in record time. The delivery people were also very helpful and cheerful

Betygsatt 4 av 5 stjärnor

Great service quick delivery and pick up (I have used both) and helpful advice to get the best seat cushions for us, not to soft or firm just right. I had seen them for decades supplying the furniture... Se mer

Företagsinformation

  1. Konstruktion och produktion

Informationen kommer från olika externa källor

Buy Foam cut to size & shape Fast with GB Foam Direct. Our step-by-step foam calculator will instantly help you with replacement sofa cushions, custom cut upholstery foam, caravan seats, boat cushions & more. With over 25 shapes and 12 quality grades o...


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

286 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 50 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(286)

41 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Brilliant

Excellent company. Simple web site, easy to work out costs, swift delivery and fabulous customer service.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great value, delivered quickly

Really happy with purchase, great value, quick turnaround and helpful staff. Wasn't sure what to expect when I ordered, very pleased with what I received - mesaurements were exact and description of foam was accurate.

22 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great replacement

We bought this as a replacement for one of our sofa cushions that had gone soft and saggy. This is a quality product and fits perfectly. Will definitely use you again. Thanks

9 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. Understood exactly what I wanted and sent very quickly. Delighted.

9 augusti 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Thanks Shani. Glad the team could assist you. Have a great weekend!

Betygsatt 5 av 5 stjärnor

T shaped foam

I purchased the foam for a pew that is part of our kitchen table seating. I found the website easy to navigate, with good explanations and guidance which resulted in my measurements being spot on and the T-shaped cushion fitting perfectly. The foam and sock seem to be high quality. Delivery was smooth and quick; I was able to select my delivery day which is extremely helpful. One very happy customer so thank you.

1 augusti 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Thank you Mel! We're glad you're happy with the foam and that you appreciated our delivery day selection.

Betygsatt 5 av 5 stjärnor

We needed a piece of foam custom cut…

We needed a piece of foam custom cut for our sons floating bed, I didn’t know what to expect to be honest I placed the order it was shipped so fast and the foam fitted perfect, will be purchasing again from this company

5 juli 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Hi Tracey, thanks for the lovely review. Have a great day!

Betygsatt 5 av 5 stjärnor

Arrived on time and super quick…

Arrived on time and super quick delivery Perfect measurements and exceeded expectations Would recommend this company and use again

30 juli 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Thanks for taking the time to review us Judith, so glad we could help.

Betygsatt 5 av 5 stjärnor

Great experience

I ordered a large custom piece recently. The foam arrived promptly with DPD, to the perfect dimensions and very comfortable/ good quality too. I found ordering by the website very straightforward, and the price considerably better than competitors, so I definitely recommend.

2 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect cushions

I've ordered from GB Foam Direct twice and both purchases were perfect. In total I ordered 6 cushions (4 for a sofa and 2 for a chair). I really like how the website generates a picture of the shape and measurements of your order so you can see that it's correct. This was great since one of my cushions was a trapezoid (trapezium). You can order in MM, CM or inches, so make sure you select the right units!

All cushions were cut perfectly and they look very tidy wrapped in Dacron and Stiockinette (this also allows the cushions to slide into the covers easily). You can choose your delivery date when ordering and the courier they used for my orders was DPD (which was great because DPD allows delivery to a safe place).

I measured my cushion covers using the tips in the video on their website. However, my only complaint is that the website measuring instructions say that adding Dacron and Stiockinette increases the foam thickness by 1cm on top and bottom. This seems to imply that you should reduce your measurements by 2cm. After looking at the thickness of the Dacron on my old cushions, this didn't seem correct. So I rang GB Foam (a real person answered on the second ring!) and they advised to order the sizes as measured from the covers and the Dacron and Stockinette would fill out the covers a bit more so they didn't sag. This advice was correct and the cushions fit perfectly.

29 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very impressed

Very impressed with the customer service, speed of delivery and the quality of the product. If you're in doubt about the measurements of the foam you need, ask - for us, Simon from the sales team was very helpful and knowledgeable.

2 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ordered clipped window seat

Ordered clipped window seat, one measurement was not taken into account and foam cut wrong shape. Lovely girl phoned and initially thought nothing could be done as had already been cut but she had a word with someone senior and they agreed to redo the order at no more cost. Whether my mistake or theirs I don’t know but top service from this company and saved me over a hundred pounds! Recommended

30 april 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Hi Glen, thanks for your kind review. I'm glad we could help you get your window seat cushion sorted. Have a great day!

Betygsatt 1 av 5 stjärnor

It's a real shame

It's a real shame. The order and delivery went well. But the piece was twice as wide as ordered! Someone messed up. When notified, GB Sales appeared to spring into action and said their courier could come and pick up the wrongly measured piece within a couple of days, and deliver the correct size. Fine! But that was the last we ever heard of it, despite several chasing emails which went unanswered. So we ended up hacking the piece with kitchen knives, functionally Ok but a completely unnecessary aggravation!

23 april 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Hi Andrew,

Apologies for our initial sizing error here.

As you mentioned, we were quick to respond to your first email, offering to rectify the issue but unfortunately, your subsequent reply never came through to our inbox, thus causing a break in communication. We will look to investigate why this happened.

If you do still want us to send your foam, we'll of course be happy to do so or else I can arrange a discount for a possible future order or we can discuss other possibilities. Feel free to contact us on 01494 441177 if you wish to discuss the matter further.

Thanks. Wishing you a pleasant day.

Betygsatt 5 av 5 stjärnor

Breathed life into our sofa

Breathed life into our sofa. I ordered a replacement cushion for one of our sofas as a 'test'. I took measurements as directed, selected the recommended foam, stockinette and dacron, placed the order and it arrived within a couple of days. I could not be more happy with the results. After a bit of a squeeze getting the old cushion out and replacing with the new cushion the result has been a revelation. I will now order a second replacement cushion in the very near future.

19 april 2024
Omdöme utan inbjudan
Logotyp för GB Foam

Svar från GB Foam

Thanks for your great review ChrisLV. So glad that you're pleased with your foam. See you again soon.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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