Garden Oasis Omdömen 

562
•
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent service from Garden oasis and very informative with updates. Delivery was very swift too. Not opened my product yet but if when opened on Monday for fitting I’d be very shocked if there... Se mer

Betygsatt 5 av 5 stjärnor

Purchased two garden gates, the website gave height and gap width which made selection easy and they fitted perfectly. Fast delivery and very good quality at a good price. Emailed a query and response... Se mer

Betygsatt 1 av 5 stjärnor

I ordered agate from this company. I t arrived quickly but was too narrow. I misunderstood the measuring instructions. I phoned to see if the next size would fit, but no.I had to return the gate and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A great experience, a helpful, knowledgeable chap at Shenstone explained and took the time to give us all the help we needed in choosing our side gate. No sales pressure, just a friendly advice and gu... Se mer

Företagsinformation

  1. Trädgårdsbutik

Informationen kommer från olika externa källor

Online Garden Centre with Free UK Delivery on Gates & Railings, Raised Ponds, Sheds, Paving Slabs, Fence Panels, Arbours, Lawnmowers and more.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

562 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(562)

42 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Fabulous Price

Really impressed with the price, approaching 50% less than on other websites for the identical product. The boot rack was nice and weighty and is being out to very good use! Delivery was as promised so absolutely nothing to complain about.

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent value

Purchased a bird feeder stand. Excellent product arrived in good time, in great condition and well priced. Wouldn’t hesitate to use again 😊

21 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding customer service

First purchase of two items (birdhouse and matching birdfeeder) as a gift. Prompt delivery - during a busy time for parcel deliveries. Beautifully painted items. When notified about an issue with the birdhouse fixings - Garden Oasis immediately offered a no-quibble replacement, arranging for a rapid courier delivery at no extra cost to ensure the new item arrived in time to still be given as a gift. The recipient was delighted with both items.
Outstanding customer service, even more appreciated in these challenging times, and would highly recommend.

1 januari 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lifetime different sized Shelves - went out of their way to source!

I looked high and low and the only company in the UK who managed to get my Lifetime shed Shelves for my Lifetime Shed.

Although there was a £40 surplus to pay which I didnt mind paying (either that or me fly to America to source and bringing it back), there was no company selling the different size shelf individually in the UK.

Very great service and managed to get the impossible in a few months of ordering these rare items.

Very genuwine and honest company and updates you once arrived and dispatched via their own company vans. Received before Xmas and I am very happy.

Mr Bui

16 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A well constructed gate

A fantastic gate; really well made and far superior to another gate I had just bought online from a well known DIY and garden retailer; this gate was poorly made and nearly fell apart when it arrived!!. The Garden Oasis gate cost £20.00 more, but was more than than worth the extra cost as it was a heavier and a far better made gate. I very much recommend Garden Oasis 👌.

15 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you to all at oasis

Thank you to all at oasis. The whole expierence from order to delivery was excellent, all delivered on time in these difficult covid times, and the propduct is of high standard and repersents value for money.I would recommend this firm and will use them in the future.
satified customer Bishopsteignton Devon.

7 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very high-quality gate for the price, quick delivery too.

I ordered a metal gate and gate-post. Both were at my house within a fortnight, well-packaged to ensure they arrived undamaged. The gate and post are really high-quality items. the workman I asked to fit the gate couldn't believe how good the gate was and how easy it was to align, given the price, and said he would be recommending Garden Oasis to other customers, in future.

2 december 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great looking gate!

Great website, easy to use and order correct measurements to fit, plus door furniture etc/bolts/handles/locks... takes 4-6 weeks to arrive, which was advised and expected, contacted me when it was ready and delivered smoothly with no hassle.

Over the moon with the gate, looks great, cut above other gates, looks classy, (you get what you pay for) hoping it'll last a long time. :-)

23 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We purchased a Sierra Patio Cover 3m x…

We purchased a Sierra Patio Cover 3m x 3.05m from Garden Oasis and we are so pleased with the item and their customer service. It arrived on time, which is an achievement in this current climate.

We did have a damaged roof panel, which looks like it was damaged in transit. Once I contacted their customer service they got straight onto it - Mark Jones was brilliant. They got it sorted with a replacement and sent out within four day and they kept me updated thought the process.

13 november 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

An excellent experience from placing my…

An excellent experience from placing my order to timely delivery.
Garden Oasis were professional, understanding, knowledgable and friendly.
When my order had to be there by a certain date due to other building work ongoing, they were empathetic and did all they could to deliver my product on time.
Excellent, basic and simple customer service!

5 november 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish I could write a positive review...

I wish I could write a positive review, but this company have twice lied to me about when my order would arrive. (They happily took my money 3 months ago but still no delivery). I acknowledge the large number of positive reviews and I suspect I have been unlucky, but I cannot excuse the fact they have given me two delivery dates (one in Sep, one in Oct) and without apology I'm still waiting.

3 november 2020
Omdöme utan inbjudan
Logotyp för Garden Oasis

Svar från Garden Oasis

I am sorry to hear there has been a problem with the delivery of your order. The Garden Storage Box is delivered direct from Forest, who due to a admin error on their system, appear to have delivered your order to another customer on the 26th of October. One of our support team have been in touch with Forest and I understand delivery has been scheduled for the 9th of November. Please accept our apologies for the wayward delivery and do not hesitate to contact our support team at sales@gardenoasis.co.uk should you require any further assistance.

Betygsatt 5 av 5 stjärnor

Easy 5 Star review

Easy 5 Star review , ordered 2 garden Obelisks to replace cheapo ones purchased on ebay a year ago , These are Excellent Quality at a Reasonable price ,Faultless service in every way would def use again

28 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

High Integrity

When I placed an order for a gate and changed my mind the company was very helpful and offered me a full refund. They dealt with the issue efficiently. Clearly a business of high integrity.

19 oktober 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and great service

It was easy to order from a clear and well presented website. The product arrived on time and was exactly as depicted. It was easy to fit as well (DIY not being one of my better points!) All in all, VERY impressed with Garden Oasis and will not hesitate to order from them again

24 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really good service

The garden gate arrived within a few days of ordering and was much cheaper than from other companies. A really good service in pandemic times. Would definitely use agin.

24 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Everything was as I ordered

Everything was as I ordered. It took a little time to arrive but being a bulky item you would expect that.
It was fairly easy to assemble and fit.
I have no complaints and have been pretty happy with the product so far.

23 september 2020
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Customer Service (although…

Excellent Customer Service (although slower during pandemic as expected)

OK so Covid had shut down the entire country at one point and the entire country decided to sort there gardens etc, including me, i knew and expected delays and slower communications which i was correct. Gates arrived eventually, superb looking. Realised there was a fault my end ordering and theres in delivery, spoke to lynn and her manager and although not instant replies, problem was sorted and new gates are on there way (yes im expecting a delay). Dealt with situation proffesionally and very pleased with Garden Oasis. Thanks.

10 september 2020
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

Thank you

Thank you for your response. You state that I have had several responses but I am categorically telling you that I hadn't had a single one, however I have just had an email from Hadleigh attaching the responses... the reason I didn't get them is because Karen put a typo in the email address - I checked it wasn't my fault at point of order but I had used the correct one. An honest mistake, probably still didn't call for me being told I am bombarding with requests, just a customer wanting an update, that's all. Thank you for getting back to me and I look forward to receiving the item.

"Holly, I appreciate that it is frustrating to have to wait for a response but you have had several updates. You were emailed with an update on the 25th of August to advise of a 2 week delay and again on the 27th of August with another update to advise your gates were at the tanalisers. You will be updated again once they are ready for despatch. Bombarding us with requests for updates doesn't help."

1 september 2020
Omdöme utan inbjudan

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