Excellent service from Garden oasis and very informative with updates. Delivery was very swift too. Not opened my product yet but if when opened on Monday for fitting I’d be very shocked if there... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Purchased two garden gates, the website gave height and gap width which made selection easy and they fitted perfectly. Fast delivery and very good quality at a good price. Emailed a query and response... Se mer
I ordered agate from this company. I t arrived quickly but was too narrow. I misunderstood the measuring instructions. I phoned to see if the next size would fit, but no.I had to return the gate and... Se mer
Företaget har svarat
A great experience, a helpful, knowledgeable chap at Shenstone explained and took the time to give us all the help we needed in choosing our side gate. No sales pressure, just a friendly advice and gu... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Online Garden Centre with Free UK Delivery on Gates & Railings, Raised Ponds, Sheds, Paving Slabs, Fence Panels, Arbours, Lawnmowers and more.
Kontaktuppgifter
34 Birchbrook Industrial Park, WS14 0DJ, Shenstone, Storbritannien
- 01543 889900
- sales@gardenoasis.co.uk
- www.gardenoasis.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fabulous Price
Really impressed with the price, approaching 50% less than on other websites for the identical product. The boot rack was nice and weighty and is being out to very good use! Delivery was as promised so absolutely nothing to complain about.
Excellent value
Purchased a bird feeder stand. Excellent product arrived in good time, in great condition and well priced. Wouldn’t hesitate to use again 😊
Outstanding customer service
First purchase of two items (birdhouse and matching birdfeeder) as a gift. Prompt delivery - during a busy time for parcel deliveries. Beautifully painted items. When notified about an issue with the birdhouse fixings - Garden Oasis immediately offered a no-quibble replacement, arranging for a rapid courier delivery at no extra cost to ensure the new item arrived in time to still be given as a gift. The recipient was delighted with both items.
Outstanding customer service, even more appreciated in these challenging times, and would highly recommend.
Lifetime different sized Shelves - went out of their way to source!
I looked high and low and the only company in the UK who managed to get my Lifetime shed Shelves for my Lifetime Shed.
Although there was a £40 surplus to pay which I didnt mind paying (either that or me fly to America to source and bringing it back), there was no company selling the different size shelf individually in the UK.
Very great service and managed to get the impossible in a few months of ordering these rare items.
Very genuwine and honest company and updates you once arrived and dispatched via their own company vans. Received before Xmas and I am very happy.
Mr Bui
A well constructed gate
A fantastic gate; really well made and far superior to another gate I had just bought online from a well known DIY and garden retailer; this gate was poorly made and nearly fell apart when it arrived!!. The Garden Oasis gate cost £20.00 more, but was more than than worth the extra cost as it was a heavier and a far better made gate. I very much recommend Garden Oasis 👌.
Thank you to all at oasis
Thank you to all at oasis. The whole expierence from order to delivery was excellent, all delivered on time in these difficult covid times, and the propduct is of high standard and repersents value for money.I would recommend this firm and will use them in the future.
satified customer Bishopsteignton Devon.
Very high-quality gate for the price, quick delivery too.
I ordered a metal gate and gate-post. Both were at my house within a fortnight, well-packaged to ensure they arrived undamaged. The gate and post are really high-quality items. the workman I asked to fit the gate couldn't believe how good the gate was and how easy it was to align, given the price, and said he would be recommending Garden Oasis to other customers, in future.
Great looking gate!
Great website, easy to use and order correct measurements to fit, plus door furniture etc/bolts/handles/locks... takes 4-6 weeks to arrive, which was advised and expected, contacted me when it was ready and delivered smoothly with no hassle.
Over the moon with the gate, looks great, cut above other gates, looks classy, (you get what you pay for) hoping it'll last a long time. :-)
Brilliant customer service and gate
Brilliant customer service and gate, arrived earlier than expected!
We purchased a Sierra Patio Cover 3m x…
We purchased a Sierra Patio Cover 3m x 3.05m from Garden Oasis and we are so pleased with the item and their customer service. It arrived on time, which is an achievement in this current climate.
We did have a damaged roof panel, which looks like it was damaged in transit. Once I contacted their customer service they got straight onto it - Mark Jones was brilliant. They got it sorted with a replacement and sent out within four day and they kept me updated thought the process.
An excellent experience from placing my…
An excellent experience from placing my order to timely delivery.
Garden Oasis were professional, understanding, knowledgable and friendly.
When my order had to be there by a certain date due to other building work ongoing, they were empathetic and did all they could to deliver my product on time.
Excellent, basic and simple customer service!
I wish I could write a positive review...
I wish I could write a positive review, but this company have twice lied to me about when my order would arrive. (They happily took my money 3 months ago but still no delivery). I acknowledge the large number of positive reviews and I suspect I have been unlucky, but I cannot excuse the fact they have given me two delivery dates (one in Sep, one in Oct) and without apology I'm still waiting.

Svar från Garden Oasis
Easy 5 Star review
Easy 5 Star review , ordered 2 garden Obelisks to replace cheapo ones purchased on ebay a year ago , These are Excellent Quality at a Reasonable price ,Faultless service in every way would def use again
High Integrity
When I placed an order for a gate and changed my mind the company was very helpful and offered me a full refund. They dealt with the issue efficiently. Clearly a business of high integrity.
Great product and great service
It was easy to order from a clear and well presented website. The product arrived on time and was exactly as depicted. It was easy to fit as well (DIY not being one of my better points!) All in all, VERY impressed with Garden Oasis and will not hesitate to order from them again
Really good service
The garden gate arrived within a few days of ordering and was much cheaper than from other companies. A really good service in pandemic times. Would definitely use agin.
Everything was as I ordered
Everything was as I ordered. It took a little time to arrive but being a bulky item you would expect that.
It was fairly easy to assemble and fit.
I have no complaints and have been pretty happy with the product so far.
Excellent Customer Service (although…
Excellent Customer Service (although slower during pandemic as expected)
OK so Covid had shut down the entire country at one point and the entire country decided to sort there gardens etc, including me, i knew and expected delays and slower communications which i was correct. Gates arrived eventually, superb looking. Realised there was a fault my end ordering and theres in delivery, spoke to lynn and her manager and although not instant replies, problem was sorted and new gates are on there way (yes im expecting a delay). Dealt with situation proffesionally and very pleased with Garden Oasis. Thanks.
Excellent product and service
Received gate on time. 100 % to my expected specifications. It looks great ! Extremely happy with the product and service. Thank you.
Thank you
Thank you for your response. You state that I have had several responses but I am categorically telling you that I hadn't had a single one, however I have just had an email from Hadleigh attaching the responses... the reason I didn't get them is because Karen put a typo in the email address - I checked it wasn't my fault at point of order but I had used the correct one. An honest mistake, probably still didn't call for me being told I am bombarding with requests, just a customer wanting an update, that's all. Thank you for getting back to me and I look forward to receiving the item.
"Holly, I appreciate that it is frustrating to have to wait for a response but you have had several updates. You were emailed with an update on the 25th of August to advise of a 2 week delay and again on the 27th of August with another update to advise your gates were at the tanalisers. You will be updated again once they are ready for despatch. Bombarding us with requests for updates doesn't help."
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