GAP Hire Solutions Omdömen 

Gap Group welfare divi just left a portable loo on my front drive simultaneously blocking where I park and stopping safe access opening of the placed container we have on our drive while we have build works going on at the back. Gap were well over a week late in the delivery (possibly two) and didn’t speak with the builder to find out about siting position (which needed to be at the side or back of the property using access we have from the adjacent road!). My daughter called me immediately they put it on the front drive (I was at my work in a meeting and the builders were not due on site today pm having completed todays tasks by midday). Gap delivery driver would not or did not contact the builder who hired the loo nor did they wait until my daughter could pass my instructions which was simply that it cannot be left on the front drive it has to be in the side garden or back garden. Now the builders have to find personnel to travel 30 miles back here to manually lift and shift it today somehow. Aside of parking space required, I also want access to open the container with door safely swing around for build items to go in today (which I have done by shuffling the loo further into the drive so I could open the container door to it safe opening position properly!). My view is simply that if you want to care about your customers then choose someone other than Gap Group to service you. This loo was very late delivered and put in an incorrect place without apparently giving a care for the contractor that hired them nor for the wishes of the owner of the property they left it at.

Ok, so, an apology received this morning after a further chase.
So, perhaps the power of Trust Pilot worked.
Credit where its due, at least received an apology and a request for further info. Uprated the stars accordingly.

This companies driver overtook me on a dual carriageway and, tried to pull in before he was fully past me. He forced me to violently swerve onto the hard shoulder and grass before thankfully he pulled out of the manovere. Once I recovered control I sounded my horn. I have complained to his company with the hope of an apology, and perhaps news of the driver undertaking some retraining. Sadly, no response. Clearly if they consider this action to be acceptable, I would have nothing to do with them as safety is clearly not a priority.

Hired a whacker plate via national tool hire.
I paid for a tank of fuel yet the machine was empty, I got the machine on site and after buying a second tank of fuel (as it was empty) once the choke was turned off the machine stopped working. Called the maintenance team and they told me to return it as the carburettor had gone.
Followed up with NTH and they stated the machine was checked in a working fine.
Somebody somewhere isn't doing their job properly and I wonder how many more people will end up hiring a whacker plate that dies once it's warm.
NTH told me that the refund promised was no longer available as the machine was tested.
It's almost laughable as I let the technician listen to the faulty machine when I phoned.
After waiting nearly a month for a full refund apparently it's only going to be half as a gesture of good will and no refund on the mandatory tank of fuel purchase.
Be careful folks, some companies don't care about customer service, as Heathrow plant pointed out they only deal with account contracts.
Heathrow plant and tool are trading as the Gap-group.