Gamesplanet Omdömen 726

Commande reçue directement, merci

I made a mistake when ordering the wrong dlc buying one I already had. Less than 15 minutes after contacting support I have been given the credit back on my games planet wallet so I could by the correct dlc!

Excellent, great support help!

I got a voucher to get a free game from this site which I was pleased about because I've used the store before and had a good experience. Twice I've emailed with questions and both times emails were responded to the same evening. Since this didn't involve me giving them money directly I'm honestly impressed by the service I received. I hope these sort of promotions get them decent money from the brands/companies involved.

First time user of this site, and had a slight issue with a code I was given. Late at night I sent their support address an email, and, much to my surprise, within a matter of minutes, I received a reply from 'Anton', who very politely and accurately solved my problem. Blown away by the service. Will be using this site again.

Bought the Season Pass with a great discount for the first time here. Its super simple cause even if you buy from the other country version its still tell you what platform and if it works with your country. Just few minutes after and a control to see if is not a bot, the key arrived immediately! Recommended

First time buying on this page, I was able to buy a key at an excellent price (I bought it on the German website version) and activated it in Mexico, a very quick and straightforward purchase and fast delivery.

J'ai acheté un jeu assez tard sur leur site et le service client m'a quand meme contacté pour validé la commande afin que je puisse le télécharger rapidement.

Echange agreable et qui donne envie de refaire affaire avec eux

Recommande chaudement

Werben mit Rabatten und über Streamer und sperren dann die Erstbestellung ohne Vorankündigung zwecks manueller Prüfung. Steh ich nicht so drauf, wenn ich bestelle und bezahle, möchte ich auch spielen.
Als der Code dann später noch kam, funktionierte er aber.
Nächstes Mal direkt wieder Steam.

I was a bit skeptical at first seeing that I lived in Canada and could only pay in CAD as I hoped it wouldn’t cause any transaction issues or other unfortunate problems due to currencies and everything. Bought Ghostrunner 2 at a nice 15% discount and everything went extremely smoothly. Paypal worked perfectly for my purchase and I got the key within mere moments. Key was perfectly legit and the game is downloading as I type this review. Its quite evident that Gamesplanet cares a lot about both the publishers they work together with and their consumers/purchasers. Very simple anxiety free purchase. I’m grateful truly!

J'ai acheté un jeu chez eux avec lequel j'ai un problème au démarrage, j'ai envoyé un email et ils ont été super réactifs, ça fait déjà deux jours que quelqu'un tente de m'aider alors que le problème ne vient pas d'eux, ils ne sont obligés de rien.
Super service, merci beaucoup à Christophe qui fait ce qu'il peut pour me permettre d'ouvrir GTA sur Legiongo.
Au top!

i got many games and pre order some really good experience total games 21, UK (11), US (9) France (1).

Site au top, le support est très réactif et super sympathique, ils ont réussi a trouver une solution a mon problème de jeu offert sur un autre site de E-commerce partenaire la ou moi je n'arrivais pas depuis des mois... Bravo!

Hands down one of the greatest customer experience I’ve ever had, even though I wasn’t even their customer per se. Rafal, who was trying to help me resolve my voucher problem was such a great sport: replying to my emails super-fast and with new ideas each time. I’ve felt genuinely cared for! Thanks again gamesplanet!

Really good support and really fast/responsive! Don't see that in a lot of online based companies these days!

Jamais eu de problème avec Gamesplanet ! Le service client est top et adorable ! Merci à eux!

I was skeptical at first, having never heard of the company, but the discount as an Asus customer was really worth it.

I chose to refund my first purchase as it was a pre-order and the exact terms were not made clear. HOWEVER, I emailed them at near midnight for clarification and got a quick reply from a representative named Craig who gave a brilliantly clear explanation and offered to cancel the refund if that had cleared things up (without being pushy at all).

Craig was helping me up to 1am and gave me an update on things later the same day. Although I will preorder titles on Steam in future, the customer service was impeccable in a manner so rare for modern online services that I will definitely be returning to the store soon.

Contact au top, obtention rapide du jeu, et contact facile, je recommande.

J'ai acheté un jeu chez eux et j'avais des problèmes sur le lancement avec mon pc et ils ont étés très réactifs et en dehors des heures de bureaux standard alors qu'ils n'y étaient pour rien.
Merci encore à l'équipe

I messed up some stuff with my email, and accidently added the wrong one, which meant i coulden't access the game code i payed for. Shouldn't be happening.
Within 2 minutes of contacting customer support, i got some amazing help and the matter was resolved within a couple of emails