Future Family Omdömen 

565
•
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Rachel has been an amazing care partner in this entire process. She has considerably answered questions that my wife and I have had. She’s provided comfort and encouragement during sometimes challengi... Se mer

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Betygsatt 5 av 5 stjärnor

This was an easy and quick process. Curtis made me feel at ease with how quick he answered my questions and helped me get my loan processed. 10/10 I definitely would recommend this company!

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Betygsatt 5 av 5 stjärnor

Future family has been such a blessing for me and my family. Having this option was a life saver and the care they provide during fertility treatments was unmatched. Rachel my nurse was so helpful whe... Se mer

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Betygsatt 5 av 5 stjärnor

Tiffanie Beckles was an absolute pleasure to work with! She took her time explaining the entire process and pricing with my wife and I and answer all of our questions promptly! She also was very knowl... Se mer

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Företagsinformation

  1. Hälsa och medicin

Informationen kommer från olika externa källor

Future Family offers new levels of care support for IVF and egg freezing with a stress-free way to pay.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

565 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(565)

75 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Rachel is awesome!

Rachel is awesome! She has been such a great support system through my IVF/Egg Retrieval/FET process. She is knowledgeable and has been able to answer all of my questions no matter the time or day. You can really count on her and couldn’t have done it without her. Highly recommend!

14 maj 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We're thrilled to hear that Rachel has been such a strong support for you throughout your IVF journey. It is part of our mission at Future Family to support patients not only financially, but also through this very complex care journey. Wishing you all the best as you continue on this path, and thank you again for sharing your experience!

Betygsatt 5 av 5 stjärnor

Curtis was super helpful and friendly…

Curtis was super helpful and friendly and answered all our questions in a professional and timely manner. We really appreciated his time and his kindness during this often stressful and overwhelming process of financing IVF.

28 maj 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind feedback! We're so glad to hear that Curtis was able to support you with professionalism, warmth, and care. It means a great deal to us that you felt well taken care of throughout the IVF financing process. We'll be sure to share your thoughtful words with Curtis! Thank you for trusting us. We’re wishing you all the best on your journey ahead.

Betygsatt 5 av 5 stjärnor

The best part is the coach

The best part is the coach. My coach (Rachel) supported me every step of the way. We even scheduled virtual Zooms to administer medication live. She was empathetic, patient, available, and so well-informed about my procedure. I have no idea how I would have completed the procedure without her.

15 maj 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We're truly touched to hear how much Rachel’s support meant to you during your treatment. She exemplifies the care, compassion, and expertise we strive to provide to every patient, and it's wonderful to know she was such a steady presence for you.

We’re so glad she could walk alongside you, whether through live Zooms or just being available when you needed her most. We’ll be sure to pass your feedback along to Rachel.

Thank you for trusting us during such an important time in your life.

Betygsatt 5 av 5 stjärnor

I can't say enough good things about Rachel and Curtis

Ivf is a club that nobody wants to be in, but ff has taken some of the pain away. From my first phone call with Curtis, who awnsered all my questions and took some of the scaries away with ivf was amazing. Then Rachel, who's an ivf nurse who was assigned to me, now honestly I thought no biggie I can give myself shots, but oh boy it's so much more then that. She helped me walk threw mixing meds, she's helped me with the dosages that I actually messed up on lol! She's helped me understand my labs and what they mean, she's even been there for me when I was crying and just scared. She seriously like your ivf BFF! I have texted so many times threw out the day and she has always responded fast! Weekend, evening, she's there. She's even checked in on me to see how I am and where I'm at in the process. I can't say enough good things about her! I would recommend future family to anyone who has to go threw this, even though it sucks ff makes it better

14 mars 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for sharing your experience with us. We know IVF can be an incredibly emotional and challenging journey, and we’re deeply honored to have played a part in helping ease some of that burden.

Curtis and Rachel will be so touched to hear how much their support has meant to you. It's clear the care, responsiveness, and heart they bring made a real difference for you, and we couldn’t be more grateful to have them on our team.

Thank you for trusting us and for recommending Future Family!

Betygsatt 5 av 5 stjärnor

Great experience!

I worked with Jackie M and she is amazing! I really appreciated the time she took on the phone with me to chat about the process and also how seamless it would be to work with them. She was available for a second last minute phone call and modifications to the loan amount needed and a great resource for information as to what she thought would be best. I really enjoy working with her. You can tell she really cares about her clients and their journeys through this!

15 maj 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We're thrilled to hear that Jackie offered you a great experience and provided the support you needed. She genuinely cares about her clients, and it's wonderful to see that come through. We appreciate you taking the time to share this and are grateful to be part of your fertility journey.

Betygsatt 5 av 5 stjärnor

Two words: dedicated nurse(!!)

I cannot emphasize enough how fantastic my experience has been with Future Family. The loan application process was simple and transparent: I wasn’t pressured into borrowing more than I felt comfortable borrowing, there’s no hidden fees or penalties for early payback, and no question was treated with anything but the utmost respect and care. But the MOST important and *worth-every-penny* feature of the Future Family loan, is that it includes 24/7 access to a dedicated nurse! While fertility clinics try to be attentive and responsive to their patients, nothing—and I mean NOTHING—beats the peace of mind I had from having access to my dedicated nurse, Rachel. When the clinic didn’t respond in a timely fashion or provided an unclear/vague response to a question, instead of panicking (or getting angry), I referred my questions and relevant info to Rachel and she happily (and promptly) answered, explained, and armed me with appropriate follow-up questions to ask my doctor. My hand was held the whole way! Rachel celebrated my achievements with me, told me what to expect next, and literally walked me through—via FaceTime/Zoom—the various injections (some come in ready-to-go pens, others in vials to be withdrawn, and still others in powders that first need to be carefully mixed!). This would have been totally overwhelming without her! Although the egg “stimulation”, monitoring, and retrieval process is grueling, costly, and time consuming, having Rachel available to text a quick question or hop on a call meant that I could confidently adhere to an exact injection schedule which, for me, resulted in wayyyy better-than-expected results. At 39, I began the “cycle” with 11 follicles and was told to optimistically expect 70% of those being retrieved as “mature” eggs. They ended up retrieving ALL 11 mature eggs (!) and I honestly credit Rachel for this tremendous success. If it wasn’t for her being so accessible, I am certain any number of variables (withdrawing exact dosages, properly mixing powders with solutions, adhering to a strict injection schedule, or even knowing when/if to order extra medications before a weekend) would’ve produced different results. In fact, I’d go so far as to presume the “70%” guideline I was given is, in part, based on there mere fact that most people going through this process are NOT healthcare professionals and, understandably, make mistakes (big or small) when it comes to the medications/injections. Having Rachel, my dedicated nurse, allowed me to do everything possible on my end to ensure the best outcome. No guesswork. No mistakes. I’m as proud of myself for my final results as I am grateful to Future Family (and Rachel!) for enabling me to achieve them. I cannot recommend Future Family enough!!

29 april 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your incredibly heartfelt message. We’re deeply touched by your words. It means the world to us that you felt supported, empowered, and cared for throughout your journey. We’ll be sure to share your kind praise with Rachel; she’ll be thrilled to know the profound impact she made. From all of us at Future Family, thank you for trusting us during such an important time. We’re cheering you on every step of the way!

Betygsatt 1 av 5 stjärnor

5 star review 2 years ago turned to 1

At first I would have given this company 5 stars. The loan process was easy in 2022 and I had my daughter in 2024.
But now…. I can’t get anyone on the phone or get a response to my emails for a payoff letter (something I needed quickly). One… that should be available to you in the dashboard portal at all times, two there should be a way to speak to a representative on the phone during business hours.

7 maj 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you for sharing your experience, and congratulations on the arrival of your daughter! We’re truly honored to have played a part in your family-building journey.

We're sorry to hear about your frustration in obtaining a payoff quote. While our records show we responded to your request the same day it was received, we understand that timely access and clear communication are critical, especially when time-sensitive needs arise.

We’re currently reviewing how we can improve responsiveness through our dedicated Client Success phone line and hope to have updates soon. In the meantime, our recent email included a link to schedule time with a Client Success representative at your convenience, a helpful tool we encourage you to use if further assistance is needed.

We never want our customers to feel unheard, and your feedback is invaluable as we work to ensure a better experience for everyone.

Betygsatt 5 av 5 stjärnor

Family Vibes 💖

I honestly did not expect my finance company to be one of the best parts of my journey! From the very beginning, before I signed any contracts, I had an accurate quote of my loan amount and monthly payment. I am a natural skeptic and this was very important to me! I had the direct cell number to MY Future Family rep, Curtis. Curtis explained the process, the contract, and the benefits of Future Family so eloquently. He walked me through my portal, how to pay my providers, and how to make my monthly payments. Any time I have a question or concerns I call or text Curtis. As an infertility patient I have grown accustom to waiting days and days to hear back from providers. But Curtis picks up the phone every single time I call. He has responded to my messages within minutes. At one point I was waiting and waiting and worrying and worrying about a refund. I finally called Curtis and asked for his help. He told me he would get someone on it right away. The relief I felt to know I had someone working for me personally was so meaningful! My refund hit two days later. We have had such pleasant conversations and I just love talking with him. He is always rooting for me. In this emotionally complicated time I am so grateful to have peace of mind with Future Family.

24 april 2025
Omdöme utan inbjudan
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Svar från Future Family

Wow! Thank you so much for sharing this! Your message truly means the world to us. We’re honored to be a part of your fertility journey, and it’s incredibly moving to hear that Curtis has been such a steady, supportive presence for you. He genuinely cares, and your words perfectly capture the kind of experience we strive to offer every family we work with.

In such an emotional and complex time, knowing that you feel peace of mind and trust in us is the highest compliment we could receive. We’re so grateful for the opportunity to support you, and we’ll continue cheering you on every step of the way.

Betygsatt 5 av 5 stjärnor

Curtis is excellent to work with

Curtis is excellent to work with! He made the process of understanding the loan terms, the benefits of using future family, and accepting the loan a seamless process. He even set up my loan on a holiday when I found out last minute we needed the money the next day.

20 april 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We're thrilled to hear that your experience with Curtis was such a positive one. He's a true professional, and it means a lot to know that his dedication, especially going the extra mile on a holiday, made a difference for you. Helping families navigate their fertility journey with ease and support is exactly what we’re here for. Wishing you all the best on your journey!

Betygsatt 5 av 5 stjärnor

Curtis is the best!

Curtis is the best!! He is so easy to work with and genuinely cares about helping make this process as smooth and stress-free as possible.

1 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We’re thrilled to hear that Curtis had a positive impact on your experience. We’ll be sure to pass along your appreciation—he’ll be delighted to hear it! We are here to continue to support you on your fertility journey!

Betygsatt 5 av 5 stjärnor

Curtis for the win!

Curtis is absolutely amazing! We have worked with him twice now, and each time he treats us like old friends. Very speedy and always beyond helpful. He also checks in often and has the best customer service. We just love him!

21 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words about Curtis! We’re thrilled to hear that he has provided you with such an amazing experience—not once, but twice! Curtis truly embodies the kind of customer service we strive for, treating clients like old friends and going above and beyond to ensure a smooth process. Your appreciation means the world to us, and we’ll be sure to share your wonderful feedback with him.

Betygsatt 1 av 5 stjärnor

DO NOT DO IT

DO NOT DO IT.
I recommend prosper. I reached financially hardship and emailed them help for 1 month. Prosper gave me a whole year to cut my bill in half with no penalty or extra interest.

Future family has not responded to me in 2 months they don’t even have a phone.

If you are having technical problems as well they blame you, they won’t even bother to make a solution. They really don’t help.

They are rude me and my clinic.

3 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Hi there! We looked into your account and our team reached out a while back via text and voicemail. We'd love to connect with you to work on a resolution for you. Please contact our Client Success team at your earliest convenience.

Betygsatt 5 av 5 stjärnor

Jakie has been incredibly helpful

Jakie has been so amazing, she made this process do easy and stress free. She was able to answer all of my questions! Highly recommend!

14 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words and glowing feedback! We’re thrilled to hear that Jackie was able to make your experience so easy and stress-free. She takes great pride in providing exceptional service and ensuring all questions are answered thoroughly. We’re so grateful to have you as a valued customer!

Betygsatt 5 av 5 stjärnor

Natalie was a godsend

Natalie was a godsend. She was very clear, quick with responding, and answered every question we could think of. If you’re feeling lost or hopeless in the process, give FF a call and ask for Natalie! You won’t be disappointed.

5 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words about Natalie! We’re thrilled to hear that she was able to provide you with the clarity and support you needed throughout the fertility financing process. Your feedback reaffirms the dedication that Natalie brings to her work day in and day out. We’ll be sure to pass along your wonderful compliments to her! If there’s anything else we can do for you, don’t hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Future Family Wants to Help You Grow Your Family!

The team at Future Family have been truly wonderful; Jackie M. has been a true blessing, between the hundreds of questions, to helping out with getting our funds to help with medication! Jackie is an excellent show of what Future Family is! If you are scared or hesitant, it does not hurt to call and take the next step.

27 januari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We’re absolutely thrilled to hear about your positive experience with Jackie and the Future Family team. Jackie truly embodies our commitment to supporting and guiding families every step of the way, and we’re so grateful to have her on our team. We’re honored to be part of your fertility journey. Wishing you all the best, and thank you for trusting us!

Betygsatt 5 av 5 stjärnor

Curtis Feimster is a 10/10!

Curtis Feimster is amazing to work with! He is so caring, efficient, and answered all my questions. He’s there whenever I need him and has made this process so easy. I would recommend him and Future Family to everyone I know. I am so grateful I found them and especially grateful that I was paired with Curtis as my financial specialist!

3 februari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words! We absolutely love to hear that you had such a positive experience working with Curtis and Future Family. We take great pride in providing caring support, and we’re thrilled that Curtis was able to make a positive impact on your journey. Your recommendation means everything to us, and we’re so grateful to have been a part of your process. Wishing you all the best, and please don’t hesitate to reach out if you ever need anything!

Betygsatt 5 av 5 stjärnor

Omg Guys CURTIS IS THE ABSOLUTE…

Omg Guys CURTIS IS THE ABSOLUTE BEST!!!! He’s fast and very responsive.. HAS TO BE THE BEST ADVISOR THAT FUTURE FAMILY HAS!!! ME AND MY FAMILY LOVE HIM TO PIECES…IM SO HAPPY HE WAS ABLE TO GET US THE FUNDS WE NEEDED TO COMPLETE OUR FAMILY.

25 januari 2025
Omdöme utan inbjudan
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Svar från Future Family

Wow, thank you so much for your incredible review! Your excitement and kind words truly made our day. We’re beyond thrilled to hear how much Curtis was able to help you and your family. Helping families like yours is why we do what we do, and we’re overjoyed to have played a part in your fertility journey.

Thank you for trusting us and for sharing such a heartfelt review. If you need anything else, we are here to help!

Betygsatt 5 av 5 stjärnor

Curtis was not only helpful but truly…

Curtis was not only helpful but truly amazing every step of the way. He was very patient with my questions And took the time to help us by text, phone call and email. He Expedited the process in a timely manner for multiple transactions that we had to do. I am so thankful for his help and for future families.

22 januari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your thoughtful and kind review! We’re thrilled to hear about your positive experience with Curtis. Providing exceptional service and ensuring our customers feel supported every step of the way is our top priority, and we’re so glad Curtis was able to make that happen for you.

We’re grateful for the trust you placed in us with your fertility journey and are delighted we could assist you. If there’s anything else you need, please don’t hesitate to reach out.

Betygsatt 5 av 5 stjärnor

Easy and nice!

Curtis was very personable and very easy to talk to. My husband and I felt very reassured with our decision to use Future Family.

13 januari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind feedback! We're delighted to hear that Curtis made you and your husband feel comfortable and reassured throughout the process. Providing personalized and supportive service is at the heart of what we do at Future Family, and it's wonderful to know Curtis was able to make such a positive impact. Wishing you all the best, and thank you for trusting Future Family!

Betygsatt 5 av 5 stjärnor

Curtis Feimster is fantastic person!

Curtis Feimster is fantastic person!
He helped me all the way through loan process which made me very comfortable!

If you need fertility treatment but in financially difficult, future family and Curtis is the one!

Thank you Curtis and future family!

16 januari 2025
Omdöme utan inbjudan
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Svar från Future Family

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Curtis made your loan process smooth and comfortable. We are honored to be a part of your fertility journey. Wishing you all the best, and thank you for trusting Future Family!

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