Furniture Village - Ipswich Omdömen 

I had a problem with my mattress
I discussed with Lola and we come too an agreement to replace my mattress
Very pleased with the aftercare
Thank you Mr Glenn Keeley

The staff were friendly and very helpful

Went in looking for a new dining table and chairs. The salesman was very polite, helpful and not pushy. Which is always good. Excellent payment scheme available. Everything explained well and not rushed. Furniture delivered in just over a week. Deliverey guys also provided an excellent service. Assembled items with care and tidiness. Highly recommended.

Chris was fantastic throughout the process of assisting us with buying a new bed for my mum. He was welcoming, kind, and took attention to detail when my mum was explaining her health condition and the ideal bed she would like to buy and sleep on. Chris provided expert and sound advice which we took on board. Thank you for your help Chris!

Really friendly, helpful and knowledgeable staff at Furniture Village Ipswich. Gave great advice. Lovely quality sofa.

The lady in our ipswich, near warren Heath store was amazing! It was a big decision for us of which sofa to pick and she was so helpful and supportive.
The delivery guys we had were fantastic, friendly and quick.

Excellent service very helpful

Rachel was excellent from start to finish - she understood our needs and gave really sound advice and support. Ask for Rachel !

We are really pleased with the sofas we purchased and the delivery guys were fantastic. They were really efficient and helpful, and very pleasant. Excellent service!

Good services

Good service and able to get the furniture that I wanted

Having used Furniture Village a few times we have always been pleased with the helpfulness and politeness of the sales staff.

Really helpful friendly staff and gorgeous furniture

We had an extremely pleasant experience with Rachael Burrows, she was brilliant and helped us with all our questions about the chairs we wanted to buy, the delivery was good, but 1 of the stools was missing, the sales team at FV were great but the team taking care of customer servie and find our missing stool was abismal, we had to go to the store several times to get them to contact the logistics team to get our missing stool, that was poor.

Overall:
- Sales Staff: 5 Stars
- Delivery Staff: 5 Stars
- Logistic / Customer Service Team: 2 Stars

It is a pity that having such a great servcie at most levels I end up vary with any future purchases from this shop, hopefully this can be improved in the future.

Craig helped us choose an amazing sofa, bed and dining table. He helped us through the entire process! We loved our experience with furniture village and will be waiting to receive our furniture.

Great experience in the showroom. Keith provided excellent customer service and great expertise. He was friendly, helpful, and never pushy. We had plenty of time to choose the right sofa and dining table, and the whole process was smooth and easy. Very happy with the service we received.

Showroom air-conditioned so very comfortable. Attentive salesperson but not pushy. Very efficient and helpful. Overall excellent.

Patience
Curtesy
No complaints. Thank you

we loved our experience here today we was looking for table and chairs they have some Beautiful ones in store was hard to choose.what i loved was no pressure from the sales guys which i love.The guy who served us left us alone but he was there when we needed some help he was very good he was so helpful.And may i add he was really lovely and helpful happy friendly guy.And he made us both a lovely latte which was so good.

Welcomed on arrival to the store. We were given time to walk around and have a look at different items. When we had an idea, Rachael offered to help. We chose a table after Rachael showed us some similar items but didn’t like the chairs so she let us try different chairs with the table we wanted before we agreed on what we would purchase.