Furniture Village - Croydon Omdömen 

2 537
TrustScore 4.5 av 5

4,7

222 Purley Way, CR0 4XG Croydon, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I would like to give some excellent feedback to Selma at Furniture Village. Selma was absolutely amazing from start to finish. She was extremely helpful, patient, and professional, and she went... Se mer

Betygsatt 5 av 5 stjärnor

We had such an amazing experience with Danny Afgar, he listened to what we needed and helped us by showing images placing the sofa and dining table in our rooms. He really went above and beyond in h... Se mer

Betygsatt 5 av 5 stjärnor

We were looking for a dining table and chairs. Salma was our sales rep and provided an excellent service. Started with coffee and once we had picked the one we wanted, she went through showing us... Se mer

Betygsatt 5 av 5 stjärnor

Very helpful and patient. Took us 12 months to complete our house purchase and they held our order without any issues. Wilfred was extremely helpful and patient and kept in touch throughout the proces... Se mer


Företagsinformation


Kontaktuppgifter

  • 222 Purley Way, CR0 4XG, Croydon, Storbritannien

4,7

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(2 537)

65 147 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I bought a raven 2 seater and a 1 seater chair

I bought a raven 2 seater and a 1 seater sofa from furniture village Croydon 8 months ago.as per the sales lady instructions I was told to sit on all the seat cushion
For 1 month and then to use the leather care cream as supplied by furniture village my leather sofa is now peeling off one of my cushions.my warranty claim has now been rejected by furniture village.i urge any one buying a sofa from this company to advoid them and shop else where as the warranty you get from furniture village is worth nothing. Please advoid furniture village at all cost.if i could give them no stars i would.i will never buy another product from this company ever again. I feel I have been robbed by this company for £1000 pounds I urge you to please shop elsewhere.the company they send out to review the damage to your sofa the guy on the phone said don't worry you got a full warranty so no problem .so furniture village is a whole different story.save your money shop elsewhere. Less hassle for you all.i don't know how furniture village can treat their customers so bad shocking service from furniture village so bad never again please guys look else where for your furniture .you have been warned. Gabriel replied to my review sorry I won’t contact you as I want people to know how Badly I’ve been treated by furniture village Croydon and head office to I gave them one chance to treat me right and they blew it furniture village take your money fast but after sales care is not their very disappointed .

26 januari 2026
Omdöme utan inbjudan
Logotyp för Furniture Village - Croydon

Svar från Furniture Village - Croydon

Good morning, I’m sorry to hear about the issues with your sofa and the outcome of your claim. To enable me to investigate this for you, please email a copy of your review, along with your full name, address and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Betygsatt 2 av 5 stjärnor

Let down by a very careless delivery…

Let down by a very careless delivery team. They damaged my oak flooring in two places, I provided a blanket for them to use to protect flooring but ignored my request! Then hit my new fire door with the heavy metal table stand and then closed the door after try and hide it. I'm now left with damages i need to get repaired or replaced, circa £300-£400!!

18 februari 2026
Omdöme utan inbjudan
Logotyp för Furniture Village - Croydon

Svar från Furniture Village - Croydon

Good morning, I’m very sorry to hear about the damage caused during your delivery. I understand how frustrating and disappointing it must be to be left with damage to your flooring and fire door. To enable me to investigate this for you, please email a copy of your review, along with your full name, address, and order number, to myexperience@furniturevillage.co.uk.Kind regards, Gabriel

Betygsatt 5 av 5 stjärnor

Very helpful staff

Tushar Thakkar was a very helpful sales consultant, he was able to show me different ways to solve my small space without being pushy & the coffee & cookie was an extra treat.

18 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Furniture Village Croydon

Tushar Thakkar was very helpful and attentive. He explained the process very cleary and answered all questions in a professional and pleasant manner

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Sean was very helpful and was very friendly, when we purchased a mattress he explained everything about it, we didn’t feel pressured in purchasing the product.
Also thanks to Danny for his help the previous day.

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Furniture Village Review

Massive thanks to Joseph at the Croydon branch, helped us to find exactly what we were looking for, as well as suggesting great alternatives.

21 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Joseph at the Croydon branch was…

Joseph at the Croydon branch was amazing, witty and resourceful. He patiently helped us connect with the deal we found online and demonstrated to us other options to assist with our purchase.

21 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A+ for the member of staff

Nothing was too much trouble for the member of staff who dealt with me (including the offer of refreshment).
He explained the entire process to me and did his best to ensure that I got everything I wanted.

15 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stacy was amazing!

Stacy was amazing!! Who thought sofa shopping could be so much fun!

She was so helpful and guided my mum through the process of purchasing new sofas with ease. Thank you

20 augusti 2026
Omdöme utan inbjudan

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