Got the Comfivo Terros desk in Walnut and it’s very sturdy. Came with paper instructions (diagrams). It also came with a video guide via a qr code and I found that incredibly helpful, made the process... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Good service, easy to contact, little mix up as to when furniture would be delivered but promptly corrected. Delivered exactly on time.
Företaget har svarat
Great company to do business with. We have just moved and my husband put the totally incorrect delivery address and postcode, they tried to locate but couldn't but came back the day after. The items... Se mer
Företaget har svarat
10 working days to arrive as stated. Once shipped great communication with shipping company. Table chairs and bench arrived in 5 boxes . Packaged well. Instructions clear , the bench needed 3 people... Se mer
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Företagsinformation
Skrivet av företaget
Elevate your living space with Furn-on.com, where finding the perfect piece is as simple as a few clicks. We are a trusted online store offering a wide selection of furniture for every room in your home. Whether you’re searching for a plush, statement sofa for your lounge or a serene, stylish bed frame for your sanctuary, our selection bridges the gap between timeless classics and modern trends. At Furn-on, we prioritize a seamless shopping experience and attentive service to help you create a space you love.
Kontaktuppgifter
Storbritannien
- +44 7458 029900
- info@furn-on.com
- www.furn-on.com
4,2
Bra
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Svar från Furn-On
Hi Rebecca,
Thank you for your wonderful review! We're so glad you’re happy with our products, prices, and speedy delivery.
Furn-On Customer Services
Quick delivery
Quick delivery, but left it on driveway in the rain and dark. No help to get it in the house.
14 februari 2025
Svar från Furn-On
Thank you for your feedback.
We're glad you received your delivery quickly, but we’re sorry to hear about the experience with the drop-off. We have checked the tracking and can see the delivery was too large to fit through your front door.
We shall be discussing this with our couriers to work with them and ensure there is a solution going forward.
Thank you for bringing this to our attention.
Furn-On Customer Services
Excellent service
Hassle free good communication for delivery excellent service and product
31 januari 2025
Svar från Furn-On
Thank you so much, Brandon, for your 5-star review!
We're delighted to hear that you had a hassle-free experience with great communication and excellent service. Your kind words mean a lot to us, and we hope you enjoy your new furniture.
If you need anything in the future, we’re here to help!
Furn-On Customer Services
Svar från Furn-On
Hi Sheila,
Thank you so much for your 5-star review!
We're pleased to hear that you had a great experience with our customer service and that you're happy with the quality of your product.
Your kind words mean a lot to us!
If you ever need anything else, feel free to get in touch. Enjoy your new furniture!
Furn-On Customer Services
Customer service is excellent
Customer service is excellent. Emma and Tony need a pay rise! All questions answered. Delivery was a few days late but the weather and my location were more than acceptable reasons. Items ordered were just what I expected and arrived packed very well.
21 januari 2025
Svar från Furn-On
Hi Peter,
Thank you for your fantastic 5-star review!
We're delighted to hear that you were happy with our customer service—we shall pass on your kind words.
We appreciate your patience with the slight delay, and it's great to know your order arrived well-packed and just as expected. If you ever need anything else, we’re always happy to help!
Furn-On Customer Services
Svar från Furn-On
Thank you so much, Wendy!
We're thrilled to hear you're happy with your table and our service. Enjoy your new purchase!
Furn-On Customer Services
Furn on don't like negative feedback at all
I posted some negative feedback on their FB page and as soon as I did it, my feedback was removed. And what is worse, my "access" to their FB has been blocked, so I can only see their FB when I am logged off FB. Constructive feedback? Furn-on should learn to deal with criticism.
9 januari 2025
Omdöme utan inbjudan
Svar från Furn-On
Hi Rodrigo,
Thank you for taking your time to share your experience. We appreciate any level of feedback, both positive and negative. Where there is negative feedback, this helps ourselves to learn from this experience and how we can improve.
I have checked with the team and the issue with our Facebook page was that comments were spammed on multiple links which is not helpful to anybody. As a result, the access to this page was removed in line with our social media policy.
If you require any further assistance, please get in touch with the team directly.
Thank you
Furn-On Customer Services
Just great service ,delivery with …
Just great service ,delivery with in 3 days with be using you again
17 januari 2025
Svar från Furn-On
Hi Andrew,
Thank you so much for your kind words!
We're thrilled to hear you enjoyed our service and speedy delivery.
We look forward to helping you again soon!
Furn-On Customer Services
Happy customer Delivery was smooth from start to…
Delivery was smooth from start to finish,product 4 door wardrobe was superb quality for the price,£289,much cheaper than ikea,and much better quality.
10 januari 2025
Svar från Furn-On
Hi David,
Thank you for your kind words!
We're thrilled to hear that you're happy with your 4 door wardrobe and that the delivery process went smoothly from start to finish.
We’re especially glad that you found the quality of the wardrobe to be superb and at a great value.
If there’s anything else we can assist you with or if you’re looking for more furniture, we’d be delighted to help.
Thanks again
Furn-On Customer Services
3 items of furniture purchased
3 items of furniture purchased. Within 2 years all have bloomed with mould. No other mould in the property, so can only assume these got damp at some point before sent.
12 januari 2025
Omdöme utan inbjudan
Svar från Furn-On
Hi Andy,
Thank you for sharing your feedback. We're very sorry to hear you are unhappy with the furniture you purchased.
Quality and customer satisfaction are our top priorities and therefore we’d be keen to investigate this further. To do so, please contact our customer service team and we’ll do our best to assist you.
Thank you
Furn-On Customer Services
Great quality product
Very quick delivery...Good communication of delivery time slot..excellent quality product and reasonable price
31 december 2024
Svar från Furn-On
Thank you so much for your kind words, Thomas!
We're thrilled to hear that you had a great experience with our delivery service and communication.
We hope to help you again soon!
Furn-On Customer Services
Quality service
Having shopped around I eventually found the perfect console table. The price was much cheaper than other comparable sites, it was easy to order and the delivery made at the date and time indicated. I would not hesitate to recommend Furn-On.
23 december 2024
Svar från Furn-On
Hi Caran,
Thank you so much for your 5-star review!
We're thrilled to hear that you found the perfect console table at a great price and that the ordering and delivery process met your expectations.
Your recommendation means a lot, and we're glad we could make your experience a positive one.
Thank you
Furn-On Customer Services
Rubbish! The quality of the table I purchased is…
The quality of the table I purchased is absolutely diabolical. I don’t know what material they use to lacquer the MDF on the tables with but it is thinner than paper (no exaggeration) and can’t even withstand a piece of Sellotape being stuck to it for a few seconds without completely tearing off, that should not happen and as a dining table it will have stickier things stuck to it than that, it’s not fit for purpose it’s shocking. I wish I’d discovered how bad these products actually were before wasting hundreds of pounds. Customer service is awful, blames ME for the damage and has the cheek to Suggest I pay for a replacement! Pay to replace rubbish goods with more rubbish goods! No thanks Emma! Avoid this company at all costs. Absolute disgrace.
30 december 2024
Omdöme utan inbjudan
Svar från Furn-On
Hi Sacha,
Thank you for sharing your feedback.
We are sorry to hear that your dining table delivered last year has since sustained damage.
I can see somebody has tried to assist however this has been declined. If you do decide that you would like some further assistance, please get in touch directly.
Thank you
Furn-On Customer Services
It arrived on time and with care
19 december 2024
Svar från Furn-On
Hi Jacqui,
Thank you for your feedback!
We're thrilled to hear that your order arrived on time and in perfect condition.
If there's anything else we can assist you with, please don't hesitate to get in touch!
Furn-On Customer Services
Product OK
Product OK, a bit overpriced.
The delivery company you use need to be replaced. Very poor experience from the delivery company. I took a day off work for their delivery day. At 07.20am on the morning of the delivery day they just cancelled it. With no good reason. It was eventually delivered 2 days later, I had to take another afternoon off work.
23 december 2024
Svar från Furn-On
Hi Gary,
Thank you for your feedback.
We apologise for the inconvenience caused by the delivery experience. Having reviewed your delivery, we can see that you had not confirmed the delivery slot sent to you. Our couriers called and there was no answer, so texted and sent a link for you to click agree or decline the slot. Instead a note was added to the delivery.
We're glad to hear that you found the product satisfactory.
Furn-On Customer Services
A positive experience.
A positive experience.
I contacted Furn-on prior to buying a coffee table to enquire about construction and recieved a prompt reply with photos to answer my question.
Once purchased the communications regarding delivery and checking for damage were clear.
When the item arrived there was damage to the packaging so I contacted customer services who logged the issue, sent email confirmation and advised me to unpack and check the table which unfortunately had a small amount of damage.
Once I had sent photos of the damage to the table and packaging I was offered a replacement or a discount.
At all times the interaction with Furn-on was polite and professional. I can not fault them.
And I can recommend the scandic coffee table. A good quality piece of furniture.
5 december 2024
Omdöme utan inbjudan
Svar från Furn-On
Hi Graham,
Thank you so much for sharing your experience with us! We're delighted to hear about your positive experience with Furn-On, from your initial enquiry to resolving the issue with your coffee table.
We take pride in providing clear communication and professional support, and we're pleased that you felt well looked after during the process. It’s great to know you’re happy with your Scandic coffee table and that it’s found a place in your home.
If there’s anything else we can assist you with in the future, please get in touch.
Furn-On Customer Services
Fast delivery nice driver********
13 december 2024
Svar från Furn-On
Hi Mike,
Thank you for your fantastic 5-star review!
We're so pleased to hear you were happy with the fast delivery and our driver’s service. We'll be sure to pass along your kind words to the team.
Furn-On Customer Services
Oak console table
Furniture as expected with good communication and prompt delivery. No problems with the transaction.
9 december 2024
Svar från Furn-On
Thank you so much, Ivor, for your wonderful 5-star review!
We're delighted to hear that you’re happy with your furniture and that you found our communication and delivery prompt.
We aim to ensure a smooth and hassle-free experience for our customers and hope to help you again in the future!
Furn-On Customer Services
Svar från Furn-On
Thank you, Mags, for your 5-star review!
We’re glad to hear that you were pleased with our service, communication, and the quality of your item. We always work hard to offer competitive prices.
We look forward to serving you again in the future!
Furn-On Customer Services
Item was exactly as described
Item was exactly as described, came within the time scale as stated. Was easy to track once delivered date and time was given.
27 november 2024
Svar från Furn-On
Hi,
Thank you for your feedback!
We're thrilled to hear that the item met your expectations and that the delivery process went smoothly. We look forward to serving you again in the future.
Furn-On Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.