Buyer Beware! Ordered two bare-root apple trees in October (Arthur Turner and Bountiful) for under £50. One tree died over winter/spring. The surviving tree grew well, but when it fruited this... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered two Danaspire elm trees three years ago. They arrived and I planted them. Now, after waiting for them to magically start looking like Danaspire, I finally contacted them to ask what they... Se mer
Not sure where these negative reviews are coming from, my personal experience was excellent. Placed order and had DHL shipping confirmation within 5 days. Sent a query email about when i... Se mer
Very poor customer service, they stand out as very poor during covid, if covid is causing such issues then need more info on web site or suspend whilst they catch up. Months to receive order, sent to... Se mer
Företagsinformation
Kontaktuppgifter
1,6
Mycket dålig
87 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
There is no customer service!
Ordered four trees May 2020, we're now well into 2021 and still no sign of any trees. Emails going unanswered, telephone going straight to a full mailbox. AVOID!
25 januari 2021
Omdöme utan inbjudan
Appalling Service
I ordered 16 CORDON apple trees; 15 came. Of those 15, 2 were whips not cordons. I emailed; no response. I tried to telephone, it was an answer phone. Their reasons for delays centre on covid 19. However, their mistakes and lack of customer care have nothing to do with covid. This is human error. I could never recommend this business to anyone. It is the first and last time I will use them. Further, my local garden centre were selling better specimen cordons at only £2 more than CRJ Fruit Trees were charging,
16 januari 2021
Omdöme utan inbjudan
I wouold like to give zero stars this…
I wouold like to give zero stars this company are a sham. They took 26.00 from my account and no tree. The email I recieved was rude and said I would receive a tree in oct Nov after the advert said it would be here in 5 days. Fraudulent behaviour.
7 november 2020
Omdöme utan inbjudan
Awaiting Refund
Placed an order on 30th August 2020. Confirmed order for £46.85 by e-mail on 30th August 2020. Payment for £46.85 taken by Chris Bowyer on the 1st September 2020.
Canceled order by e-mail on the 5th September 2020. They requested order number on the 7th September 2020. I responded with copy of their confirmation (no order number provided) on the 7 September 2020. They have not refunded my money to date.
21 oktober 2020
Omdöme utan inbjudan
Don not buy from them
Ordered a tree online, money taken no email confirmation given. So waited a few weeks then emailed and they said it will be dispatched this week. Waited a couple of weeks still received nothing, so emailed again, didn’t get a reply just a paypal refund no apology or reasoning. Very disappointed and not use again.
4 juli 2020
Omdöme utan inbjudan
Like pulling teeth - zero customer service
Don’t bother ordering from this company. I placed an order on 9/6 and paid through PayPal who sent me a receipt for the payment. fruit-trees.com or CRJ fruit trees whatever they want to call themselves still haven’t sent a confirmation email for the order. I emailed 11/6 and managed to squeeze out the order number from them and I was advised of a 10 day delivery window from date of purchase. After that my online account with them has been locked, I’ve emailed four times asking for assistance, all of which have been ignored! Today is the 10th day and I’ve still had no correspondence from them or a response to my emails. Don’t bother calling them because they ignore the phone and their voicemail inbox is full, surprise, surprise!
19 juni 2020
Omdöme utan inbjudan
No service, no product
I ordered a tree, the money was taken and there was no communication (PayPal said no delivery info provided by seller) I emailed weeks later asking for an update, I did not mind waiting for the tree, and had been given nothing so I just wanted to know. They told me it was due to be posted during a specific week, being told to check my PayPal. I waited for that week, and gave a week later for postage. Suddenly, without any communication I receive a refund from PayPal. I would not have mind waiting if that was an issue, but was not told anything. I assume the tree was still in stock and fine since it took them over a month to refund me.
16 maj 2020
Omdöme utan inbjudan
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