Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Buyer Beware! Ordered two bare-root apple trees in October (Arthur Turner and Bountiful) for under £50. One tree died over winter/spring. The surviving tree grew well, but when it fruited this... Se mer

Betygsatt 1 av 5 stjärnor

I ordered two Danaspire elm trees three years ago. They arrived and I planted them. Now, after waiting for them to magically start looking like Danaspire, I finally contacted them to ask what they... Se mer

Betygsatt 5 av 5 stjärnor

Not sure where these negative reviews are coming from, my personal experience was excellent. Placed order and had DHL shipping confirmation within 5 days. Sent a query email about when i... Se mer

Betygsatt 1 av 5 stjärnor

Very poor customer service, they stand out as very poor during covid, if covid is causing such issues then need more info on web site or suspend whilst they catch up. Months to receive order, sent to... Se mer

1,6

Mycket dålig

TrustScore 1.5 av 5

87 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,6

Alla omdömen

(87)

19 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I would definitely buy from this company again

I ordered 5 fruit trees recently from this nursery. I liked the variety of fruit trees especially apple varieties offered. I was concerned after reading some negative reviews here. Nevertheless pleased to say the trees duly arrived and are all now planted and really doing well already putting on growth. I am very happy with purchase

23 maj 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Apple tree order

I ordered an apple tree as the price was really good but although i received an email, I never received an order number. I then read the reviews and wondered if I would ever receive my order or my money back! Following a couple of emails which were not replied to and many unanswered telephone calls I did manage to speak to a helpful young lady who reassured me about my order and today I have received a lovely looking apple tree. Despite my initial reservations, I am glad I did order with this company and am very pleased with my little tree.

26 april 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't use them

I am very doubtful that the previous review is genuine. Don't use this firm. Ordered tree on 29th March. Got automatic order acknowledgments by email and text, but with no order number. Tree hadn't arrived 9 days later (and no communication from them) so I tried to contact them by email and phone. No response/answer. Fortunately, Paypal have now reimbursed me.

7 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

reviews are not always how things are

Had read all the reviews, good and bad, but the price waas too good to miss. Ordered on Sunday arrived on Wednesday. Well packed with papersacks and straw (environmentally friendly). A really well proportioned and bushy tree, with some blossom and budding. Planted out and now just waiting to see how we go. Very satisfied with the service and price.

28 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very good experience

Not sure where these negative reviews are coming from, my personal experience was excellent.

Placed order and had DHL shipping confirmation within 5 days.

Sent a query email about when it would be dispatched and had a very fast response.

Well packaged with straw and three great looking trees.

Planted, let’s see what next year brings crop wise.

Already planning to order two more trees next month.

8 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service despite scathing reviews

I was worried after ordering an apple tree from CRJ Fruit Trees, and then reading a number of scathing reviews on Trustpilot, that I'd made a huge mistake, especially when my order failed to arrive within the advised 3-5 days. However, when I emailed them to query the delivery date, I received a prompt reply with an apology and an explanation that the delivery had been delayed by a few days. A couple of days later, the tree arrived via DHL. It's a lovely looking tree and I love the way it was packaged using environmentally friendly straw. I can't wait to plant it now and reap the fruit in years to come. It just goes to show you can't always believe everything you read on Trustpilot.

7 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

0 Stars

Placed my order and didn’t get an order confirmation so I had to email to find out if my order had been received. Got a fast response saying it had been but no order number provided still. Was assured it would be delivered by the Monday, contacted him on the Tuesday to receive tracking details to say he hadn’t even dispatched the item until that afternoon. Finally arrived in a very sorry state and after emailing him for a refund on my delivery I got back a very rude email. I honestly thought I’d give them the benefit of the doubt despite the mountain of bad reviews but I wish I hadn’t now. DO NOT PURCHASE

4 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Could have been 5 star, but for appalling customer service experience

I had a problem with delivery and was advised by DHL to contact CRJ from whom I received the rudest, couldn't care less response. Anyone paying via their credit card through Paypal should ensure their current delivery address is correct with Paypal before ordering especially if you've changed address, have advised your credit card company but not Paypal
It should have been 5 star for the product, speed of dispatch and packaging but 0 stars the abysmal rudeness experienced and total lack of customer service.

1 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I would give this 0 stars if possible

I would give this 0 stars if possible. I received an apple tree with the root trimmed extremely short, in May 2021. There were leaves on the tree when it arrived and it was packed well, but I was concerned about the lack of roots as they had been very severely trimmed back, leaving a 4cm stump only. Nonetheless I planted it as I have other fruit trees, presuming that the growers must know what they are doing. However this did not grow or root, I left it until this spring to give it chance, but on lifting the tree (by now a dead stick) the roots have never grown, when I complained I received a very blunt and rude response, basically saying I should have complained last summer. I think some of the testimonials on the site are probably fake and wish I'd looked at Trustpilot sooner. Don't waste your money.

21 mars 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great

I ordered 3 trees and got them all in less than a week - they were beautifully packaged and the trees look really healthy. I know they’ve had a tough time in the last year but my experience has been fantastic. Hopefully they will grow and be happy in my garden.

16 januari 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I couldn't be happier

I couldn't be happier. Not only this company had all the varieties of trees I was looking for but it was easy to navigate the website, I spoke to a member of staff on the phone who picked up straightaway, trees arrived in less then a week, well packaged and with good root system and branch development. I don't know where the negative reviews are coming from but I will buy from CRJ fruit trees again.

19 december 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Chris Bowers false feedback.

If you search on "Daves Garden" website for Chris Bowers you will find that most of the positive reviews for this company ( and the various names they trade under ) originate from the same source, Daves Garden has picked up on this and highlighted all the suspect entries. - looks like they are posting false reviews about themselves. Unfortunately nothing can be done about this sort of service and behaviour except buyer beware and do your research before ordering.

24 oktober 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From ordering to planted in 3 days!

We read the reviews and very nearly didn't order from this site, we are very glad that we decided to make our own minds up and ordered a pear tree from them. We ordered the tree on Tuesday 12th October, it was delivered and we planted it on Thursday 14th of October! It was excellently packaged, we were kept informed from DHL about what time it would be delivered and the chap that delivered it was very professional. We would certainly buy from them again.

14 oktober 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Poor customer experience. Seems like a common occurrence.

As other reviews have mentioned, this is a company that seem to operate under three different names. All have many very poor reviews on trust pilot and Facebook.
I ordered two trees from this site. After receiving no delivery information, and reading the poor reviews, I tried to contact them on Facebook. I admit that this was only about 7 days after ordering.
I think a proper website that allows customers to check the status of their order would go a long way towards improving this company's service.

I recieved a refund very quickly when I contacted the company explaining that their Facebook page paints a concerning picture and that I wanted some reassurance my order would actually arrive.

Chris Bower, I hope you turn things around. Your website advertises some attractive stock. These days, people just expect a far smoother transaction when shopping online.

4 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great purchase, that might not have happened, very pleased

Two trees were ordered for my husbands birthday, in July. Had I read the reviews I would not have bought from this company. I am glad I did, loved the straw packaging which is environmentally friendly and protected the trees well. Both trees in good condition and as expected. Cost was good and look forward to planting and enjoying fruit in the future. Sad so many had bad experience, I really am pleased and rarely write reviews but feel balance sometimes required.

12 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Columnar trees

The columnar trees I ordered came extremely well packed and healthy. (Plum, Apple and Pear)

Communication has been excellent. I've sent messages several times and had responses within the hour.

Due to the pandemic, the delivery times are a bit longer, but if you are patient (I wasn't!) It is worth the wait.

My trees came after three weeks, and although I bought some elsewhere also, these came in better condition and better packaging.

I did have some reservations initially, due to the number of negative reviews, but my experience has been very positive, and thus I will buy from them again.

27 juli 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Plum tree

Plum tree arrived packed in dry straw. Root ball dry does not look if it will survive have emailed but have not had a reply

25 juni 2021
Omdöme utan inbjudan

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