Had an excellent experience buying my car from Fresh Motors. Bought remotely and have never done that before but having read previous reviews could see Fresh Motor were a trustworthy concern. D... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Another quality experience with Fresh Motors. Normal people, running a quality business that focuses on customer service. Could not recommend these folks more. A company that relies on treating custom... Se mer
The service I received from Fresh Motors was exemplary - ease of booking with excellent communication both online and by telephone. The job itself was completed very quickly - booked late on Saturday... Se mer
Took my TT in for an MOT at Fresh Motors and as always, couldn’t fault the experience—friendly and professional. The whole team are brilliant, techs and front of house staff, it’s genuinely a great ga... Se mer
Företagsinformation
Skrivet av företaget
We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.
Kontaktuppgifter
Norwich Road, IP25 6HW, Watton, Storbritannien
- 01953 797272
- sales@freshmotors.co.uk
- www.freshmotors.co.uk
4,9
Utmärkt
375 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy to deal with
Very easy to deal with . Adam was great and arranged a free delivery as well. I bought the car online without seeing it and was not disappointed with it at all.
I would deal with Fresh Motors in a heart beat
12 november 2025
Omdöme utan inbjudan
Customer service 👌…
We were interested in a Kia xceed at fresh motors, we were aware of a couple of things that were putting us off. We didnt need to worry though as Fresh motors did the jobs so the car was perfect for us. The whole experience from taking it on a test drive to signing the paper work (online before we picked it up) was super easy. The online paperwork made it feel effortless to pick it up. Kieran who dealt with the sale was so nice and really friendly, this kind of service makes all the difference when your purchasing something. We traded in our car which again was simple, they gave us what we wanted for ours with no stress, we forgot the parcel shelf when we exchanged but they were fine and said bring it when you come this way. This kind of service you wouldn't get from a big car company.
Altogether a really great experience with Fresh motors, we highly recommend 👌
15 november 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Claire,
thank you so much for such an indepth 5* review based on your recent purchase with us of your Kia XCeed!
Not only am I extremely proud to hear that our extensive preparation met your standards to the highest level, but that you were also comfortable throughout the process and breezed through it all with ease!
We appreciate your kindness and we hope that you and your family enjoy the Kia for many years to come!
As always, if you require any assistance going forward, please do not hesitate to get in touch and we would be more than happy to help.
Kind regards,
Kieran Alzate
Saviours again
Not that I break down a lot …. But when I do these guys are my safety net .. thanks again for getting me back on the road today 😘
29 januari 2026
Omdöme utan inbjudan
Hmmm......
Customer service was brilliant, love the car that I bought, dropped one star as the valet wasn't great, found a dirty teaspoon under the seat, along with some rubbish, and water marks on the windows. The second star is because in the clause of buying a car from Fresh Motors they charge you £79. This apparently is for accessories??? Not sure what.... oh yeah the basic service and MOT which didn't even cover topping up the washer bottle or the Adblue, oh and a quarter of a tank of fuel...
19 december 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good afternoon. Firstly, thank you for leaving a review, not only does it help provide our customers (new & old) with honest feedback, but it also enables us to be able to provide a better experience each time. I am glad to hear that the car was excellent, this is always the biggest stepping stone when stepping into a new car purchase.
In relation to the valet, I can only apologise and certainly wish that you had brought this forward to us so that we could have gotten the car re-booked and had a second full clean, we never wish for our customers to feel disheartened and this definitely isn't something that we are happy to hear when missing crucial parts of the clean such as what you have disclosed, so I do apologise deeply for this.
In relation to the Support Fee, this is something in which is clearly advertised in all websites that our cars are on, ranging from the Fresh individual adverts under the price of each car, in the descriptions and also in the photos of each of our fantastic cars. This isn't only to provide you with a great array of benefits to new ownership with your car, but something that enables us to prepare your car to the highest of standards ready for your ownership. We are extremely extensive and will always disclose any key areas that we have completed.
To be completely transparent, the cost that we spent in relation to preparation on your car a total of £947 to ensure that your car was prepared to the highest of mechanical standards. This is without the additional costs of advertisement fees, paying staff and much more.
In relation to the AdBlue, we would only top this up if the tank is significantly low, as topping up small amounts time to time can cause damage to sensors and potentially lead to vacuum issues within the system, as well as overfilling causing leakage and potential damage to surrounding components.
Whilst your car may have not required as much preparation as some others, this is also a great sign as it shows that the car has definitely been well kept before your ownership. I hope that this clears everything up and again, thank you for your review, we appreciate every single one that comes through and this will allow us to develop as a business and also provide a better experience every single time.
Kind regards,
Kieran Alzate
Great car, great experience
Great car, excellent, smooth buying process. Highly recommend
28 januari 2026
Svar från Fresh Motors
Good afternoon Mark,
thank you for your 5* review based on the experience provided by us on the purchase of your son's first car!
We are so happy to have been able to have had the opportunity of being able to provide such a precious moment and we hope that he manages to enjoy the car for many years to come!
Kind regards,
Kieran
Easy as pie
Bought a 2022 Renault Zoe for my daughter and while I was apprehensive doing it all online, the whole process was smooth and simple. The car was well prepared and top quality and my daughter couldn't be happier.
1 november 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Warren,
thank you for your 5* review on your purchasing experience with us on your daughters Renault Zoe!
We are so happy to hear that after a few months of ownership, you are still happy with the experience provided and with the car and as always, if you need any assistance in the future, please do not hesitate to get in touch!
Kind regards,
Kieran Alzate
Excellent service from Kieran a very…
Excellent service from Kieran a very easy process
26 januari 2026
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Kieran,
thank you for your 5* review based on your recent experience with us upon the purchase of your Ford Fiesta.
If you ever require any assistance in the future, please do not hesitate to get in touch!
Happy driving!
Kieran Alzate
Really good service and their care is…
Really good service and their care is second to none, nothing is too much trouble.
16 augusti 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Yvonne,
thank you for your review based on your experience with us here at Fresh upon the purchase of your Citroen C3. Your feedback is second to none and we appreciate the 5*.
If you require any assistance going forward, please do not hesitate to get back to us and we would love to be of service!
Kind regards,
Kieran Alzate
I purchased my audi a5 from fresh
I purchased my audi a5 from fresh
Process was so easy and no pressure sale.Keiran went above and beyond to advise me and answered all my questions professionally.I definitely recommend fresh for your future vehicle purchase
Thank you so much I'm loving my new car
24 januari 2026
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Mitch,
thank you for leaving a 5* review based on your recent purchasing experience with us here at Fresh.
We highly appreciate your feedback and we hope that you will enjoy your new car for many years to come!
Kind regards,
Kieran Alzate
I had a great experience buying my car…
I had a great experience buying my car from this garage. From start to finish, the whole process was smooth, professional, and stress-free. The staff were friendly, knowledgeable, and never pushy—they took the time to answer all my questions and made sure I was completely happy before moving forward.
A special mention has to go to Kieran, who sold me the car. He was brilliant throughout—honest, patient, and really helpful. He made sure everything was clearly explained and went the extra mile to make the whole experience easy and enjoyable. You can tell he genuinely cares about doing a great job and looking after customers.
The car was exactly as described and in excellent condition, with no hidden surprises. It’s refreshing to deal with a garage that’s so trustworthy and customer-focused.
I wouldn’t hesitate to recommend this place to anyone looking for a reliable car and top-class service. Thanks again, especially to Kieran!
20 augusti 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Brooke,
thank you for leaving such an extensive review based on your few months of ownership with the vehicle that was supplied from ourselves here at Fresh and to hear that the experience that I was able to provide was as you had hoped.
If you require any assistance in the future, such as any issues, concerns, questions or upgrades, please do not hesitate to get in touch and one of our team would be more than happy to assist.
Thank you for being a valued customer and here is to many more years of positive motoring!
Kind regards,
Kieran Alzate
I’ve had a great experience with Fresh…
I’ve had a great experience with Fresh Motors since purchasing my Nissan. From my first visit having a look round at the cars, to having a test drive to actually then buying one. Kieran was very kind and professional with my purchase and also trad in. I ended up buying my dream car and have been very pleased with the service received. The customer service is always very polite and they try to get you booked in as soon as possible.
23 september 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Steven,
thank you for your 5* review in reference to your recent purchase with us! Your feedback goes a long way and we appreciate all of the kind words that you have provided.
As always, if you have any concerns, questions or simply just a chat, please feel free to get in touch and we will help to the best of our abilities!
Happy motoring!
Kind regards,
Kieran Alzate
Fresh motors and particularly kieran…
Fresh motors and particularly kieran have been amazing, from the initial vehicle request and the detailed video i received from kieran was all great. I arranged a test drive and there was no pushy salesman spiel you usually get.
I was kept in the loop every step of the way with updates, the car was handed over in the condition I had hoped for. Fresh had made sure it was in great condition and even had to have an issue corrected before handover which was extremely professional in my opinion (some companies would of given me the car and washed thier hands with it).
Overall, highly recommended if you are on the lookout for an upgrade or a new to you vehicle. I've only had the car for a day and I'm over the moon.
Thank you 👍.
23 januari 2026
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Mike,
what a review! We appreciate the generosity provided by yourself, as well as your appreciation and understanding on preparation for your vehicle too whilst you were waiting.
Your feedback is incredibly valued and I hope that you manage to enjoy your new XC60 for many years to come, enjoy the car and the experience and if you require anything further down the line, please do not hesitate to get in touch!
Kind regards,
Kieran Alzate
Very professional company
Very professional company, really good sales team.
Very happy with the car , 5star purchase.
24 september 2025
Omdöme utan inbjudan
Svar från Fresh Motors
Good morning Clive,
thank you for your 5* review based on your experience with us and to hear that you are still happy with your purchase.
If you require anything in the future, please do not hesitate to get in touch and we would be more than happy to help!
Kind regards,
Kieran Alzate
Friendly and useful team
I went 2 weeks ago to do my MOT and it failed and Dave was very kind and helped me to find a place where to fix it near where I live as I live very far from Fresh Motors.I went back the last weekend to retake my MOT and Grace was there, she was very friendly and this offered me a coffee (Dave also did but at that time I didn’t fancy one) and she made it perfectly! She was surprised of how much sugar I put on it!
Previous time David was the one dealing with other issues and he was also great!
I will recommend Fresh Motors 100%.
Even though I live about 1h 10minutes from there I always go there. Thank you!
17 januari 2026
Omdöme utan inbjudan
Absolutely fantastic as always…
Absolutely fantastic as always but this time they all went above and beyond. Turned up without an appointment as was concerned due to a noise in the car. They kindly investigated it, found the problem and got us in for it to be repaired the following day urgently. Couldn’t have asked for anything more. This to me just goes to show why we keep going back, when you receive above and beyond service in an emergency. Thank you all so much for taking care of me, my kids and getting the car back on the road.
22 januari 2026
Omdöme utan inbjudan
Customer service outstanding
Very welcoming from arriving to departing. They gave my vehicle a full check for me and I found the Customer service 10/10. Would recommend using fresh motors for all your car requirements
22 januari 2026
Omdöme utan inbjudan
Kieran was very friendly and helpful…
Kieran was very friendly and helpful from the minute I entered the forecourt. Nothing was to much trouble from test drive and finance agreements to after sales. I would highly recommend Fresh Motors in Watton, Norfolk.
11 januari 2026
Omdöme utan inbjudan
Svar från Fresh Motors
Hello Colin,
thank you for your review based on your recent purchasing experience with us here at Fresh!
We are so pleased to hear that we excelled in your expectations and are happy with our whole process.
As discussed previously, if you ever have any questions or concerns, please do not hesitate to get in touch and I would be more than happy to help.
Kind regards,
Kieran Alzate
Senior Sales Executive
Excellent customer service
Excellent customer service, accurate description of vehicle and overall a pleasant transaction. Thankyou
9 januari 2026
Omdöme utan inbjudan
Ford kuga
Just purchased a ford kuga in December from fresh motors. Adam was great from viewing the car on a Sunday with no appointment all the way though to collection. Very professional so thanks again Adam. Thoroughly recommend.
20 december 2025
Omdöme utan inbjudan
Very easy sale
Very easy sale. Sold to them and the communication and fairness was top notch. Constant communication - arrived when they said they would and no unexpected haggling. Could not recommend them enough.
8 januari 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.