I can highly recommend this company. I have placed over 30 orders with them across their range of brands. Goods are always of very high quality and delivered promptly and as ordered. You also get the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I purchased an item using Frasers Plus at Sports Direct, and it automatically enrolled me into a 36‑month finance contract without my clear consent. When I tried to change it to a 1‑month full paym... Se mer
Företaget har svarat
I've been enjoying Frazers Plus from day one, and I've been experiencing smooth transactions, and moreover my recent refund claim how it went on smooth for me. And lastly lifting me from 800 to 1800 G... Se mer
Credit interest rates are not bad and provided great access to expensive goods normally out of budget range Frasersplus allows me to splash out without upfront cost which is fun
Företagsinformation
Skrivet av företaget
Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb
Kontaktuppgifter
Storbritannien
- www.frasersplus.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy application
Quick and easy application. Good selection of places to use the card in-store and online.
Easy to use on the app
Easy to use the app lots of varieties easy terms of payment an good delivery.
Fraser+
Such an easy website to navigate and to use ,gives u good offers a good allround experience
Nice shopping experience
Nice shopping experience, so much to choose from
some might say " a sporting experience " with so much
based on sporting wear !
My experience with House of Fraser was…
My experience with House of Fraser was excellent. I would definitely give them 5 stars! ⭐⭐⭐⭐⭐ The service was great, and I was very satisfied with my experience.”
I went to your Redditch store a couple…
I went to your Redditch store a couple of weeks ago to buy school shoes amongst other things. The person working on shoes kept offering us additional things with a discount if I just downloaded the app. The shopping centre is known for having no signal so they got me to leave the store with them and sit outside of Costa as it’s nearer the doors. They kept pressing things on my phone and would hand it back when it needed information filled like address etc. I thought it was a rewards app. It wasn’t until I came to pay and they scanned the app that I realised it was a credit thing. I’d already told them I’d been made redundant so wouldn’t be taking on any credit going forward for anything. I was told I could just pay it off. Which I tried to do. It wouldn’t let me. It had split the payments into 36 monthly payments of circa £4. I contacted your chat and was told in order to pay it in full I had to go to the website. Which I did. It wouldn’t take my payment of £111, as it was too much. It only wanted £4. So I had to go onto chat again. Eventually I got to chat with a human. Who informed me my total bill was over £160, which included the interest even though it’s 2 weeks ahead of the first payment. I absolutely refused to pay the interest and asked the person to put me through to someone who could put it back to the value of the goods and I would pay it instantly. They then changed the payment and it would accept my full amount less interest.

Svar från Frasers Plus
It's great and really easy to use
It's great and really easy to use. The app also has handy features like simulate purchase, and I can adjust payment plans with ease. The offers are good and I've enjoyed a number of bargain buys since I joined too. Bank transfers are smooth and I've been kept up to date with bills and payments since I joined.
Love the app
I think over all frasers is great but…
I think over all frasers is great but its frustrating that offers on Sports direct dint automatically come up on the till when you have frasers plus. You literally have to go through the website pointing out all the lower prices one by one to then be changed on the till and thats inly if they have internet to be able to do it. The amount of times Ive had to run in and out of shops to load the app is crazy. Also the payment layout could be better to see what you have paid and what you have left to pay.
Very good easy to use Excellent thanks…
Very good easy to use Excellent thanks very much
Smooth transitions in store with the QR…
Smooth transactions in store with the QR code. The app is easy to navigate through, with repayment’s automatically set to maximum until you choose a payment plan.
All round fantastic app with more and more shops / online stores being added.
Recommend this app all day every day.
Taken over another company I used and…
Taken over another company I used and things are very much the same.
Easy to use website kept upto date with billing and services.
Would definitely recommend.
Yeah all good,easy to use,i like the no…
Yeah all good,easy to use,i like the no interest part,good way to shop online or instore
Very good Service
Very good Service, and a high-end shopping experience.
Friendly staff always helpful
Good
Very good service and payment service I would not recommend you use it long term due to people getting into debt they don't need due to Cost of living crisis.
Easy to use, fast and flexible
Quick and easy to use.
Choice om how i want pay back
Accessibility
Never had any issues with Frasers Plus…
Never had any issues with Frasers Plus with buying in shop or online. Payments instalments are good especially when it a large amount I can pay it over time, or pay in full
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







