Frasers Plus Omdömen 

1 993
•
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I can highly recommend this company. I have placed over 30 orders with them across their range of brands. Goods are always of very high quality and delivered promptly and as ordered. You also get the... Se mer

Betygsatt 1 av 5 stjärnor

I purchased an item using Frasers Plus at Sports Direct, and it automatically enrolled me into a 36‑month finance contract without my clear consent. When I tried to change it to a 1‑month full paym... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I've been enjoying Frazers Plus from day one, and I've been experiencing smooth transactions, and moreover my recent refund claim how it went on smooth for me. And lastly lifting me from 800 to 1800 G... Se mer

Betygsatt 5 av 5 stjärnor

Credit interest rates are not bad and provided great access to expensive goods normally out of budget range Frasersplus allows me to splash out without upfront cost which is fun

Företagsinformation

  1. Betalningstjänster

Skrivet av företaget

Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 69 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(1 993)

1 682 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fraser+

Such an easy website to navigate and to use ,gives u good offers a good allround experience

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I went to your Redditch store a couple…

I went to your Redditch store a couple of weeks ago to buy school shoes amongst other things. The person working on shoes kept offering us additional things with a discount if I just downloaded the app. The shopping centre is known for having no signal so they got me to leave the store with them and sit outside of Costa as it’s nearer the doors. They kept pressing things on my phone and would hand it back when it needed information filled like address etc. I thought it was a rewards app. It wasn’t until I came to pay and they scanned the app that I realised it was a credit thing. I’d already told them I’d been made redundant so wouldn’t be taking on any credit going forward for anything. I was told I could just pay it off. Which I tried to do. It wouldn’t let me. It had split the payments into 36 monthly payments of circa £4. I contacted your chat and was told in order to pay it in full I had to go to the website. Which I did. It wouldn’t take my payment of £111, as it was too much. It only wanted £4. So I had to go onto chat again. Eventually I got to chat with a human. Who informed me my total bill was over £160, which included the interest even though it’s 2 weeks ahead of the first payment. I absolutely refused to pay the interest and asked the person to put me through to someone who could put it back to the value of the goods and I would pay it instantly. They then changed the payment and it would accept my full amount less interest.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Frasers Plus

Svar från Frasers Plus

Hi Hayley, we're sorry to hear about your experience and appreciate you taking the time to share your feedback.

We understand your concerns, particularly if you believed you were signing up for a rewards app rather than a credit product. Customers should always be provided with clear information so they can make an informed decision before applying, and we're sorry to hear that you felt this wasn't your experience.

We're pleased that you were ultimately able to contact our team and arrange for the balance to be settled without the future interest charges being applied. However, we appreciate the frustration caused by the difficulties you encountered when trying to make a full payment and the time spent contacting our support teams.

Your feedback regarding the sign-up process in store and the support you received has been noted and will be shared with the relevant teams for review.

Betygsatt 5 av 5 stjärnor

It's great and really easy to use

It's great and really easy to use. The app also has handy features like simulate purchase, and I can adjust payment plans with ease. The offers are good and I've enjoyed a number of bargain buys since I joined too. Bank transfers are smooth and I've been kept up to date with bills and payments since I joined.

7 augusti 2026
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

I think over all frasers is great but…

I think over all frasers is great but its frustrating that offers on Sports direct dint automatically come up on the till when you have frasers plus. You literally have to go through the website pointing out all the lower prices one by one to then be changed on the till and thats inly if they have internet to be able to do it. The amount of times Ive had to run in and out of shops to load the app is crazy. Also the payment layout could be better to see what you have paid and what you have left to pay.

10 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smooth transitions in store with the QR…

Smooth transactions in store with the QR code. The app is easy to navigate through, with repayment’s automatically set to maximum until you choose a payment plan.

All round fantastic app with more and more shops / online stores being added.

Recommend this app all day every day.

22 augusti 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good

Very good service and payment service I would not recommend you use it long term due to people getting into debt they don't need due to Cost of living crisis.

22 augusti 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer