Fox Grant Omdömen 159

Fox &Grant , sold my barn it was a difficult sale ,they stuck with it,and we prevailed .
They always had good communication and easy to deal with.
T C

We were attempting to purchase a lovely fisherie in Wiltshire, we travelled from London to come to the viewing 2 hour drive only to get to the lake and no agent (William) double booked apparently however told the owners to tell us who were put out as they knew nothing about the viewing which made the viewing a little uncomfortable, the second viewing we met the owners again.

William initially told us there was an amount where we would not pay stamp duty as it was fishing tackle/equipment from the shop which is included in the sale, restaurant equipment was being left/fish stock in lakes, totally untrue information as the owners have stated the only thing being left is the fish 100k worth and everything else will be under negotiation, very fixed on a 25k lock, when we excepted 20k we received a WhatsApp message saying 25k not 20k and nothing else not answering anything else in the E Mail, he even went as far to say he would like communication through WhatsApp (totally unprofessional and make me wonder why?)

For a company dealing with such accounts you would think they would really try to help, make people feel valued and go out of their way to help and explain to potential purchasers, however William seems more fixated on his monthly income from not selling the fisherie and running around the world on his Ego trip journeys.
I have no doubt fox has some great employees but please believe me when I say you do not want William dealing with your property or business.

We had to notify the owners today that we will not be going ahead and we are so please the owners told us what the agent was meant too.

This was the response from William today , it just proves that my experience of his professionalism hasn’t been what I would expect from a prestigious estate agent.

Please note this is just my experience, do not let this put you off using fox grant as your experience may well be different

Dear Ross & Debbie

Thank you for your kind words in your email below. I am however disappointed with your communication

Lets be very clear I have been as helpful as possible to you and all other potential purchasers
1) So I am at a loss why you have chosen to falsely slander me to my clients 2)Over 25 exchanges of communications and 3 phone calls
3) I arranged viewings and answered multiple Q some 20- 25 exchanges
4)Any Q I could not answer I refereed to our Vendors
5) I made it crystal clear from out set that it was a £25,000 lock out ( £20,000 was never ever discussed )
6) I never ever mentioned the stock was £200,000 it was £100.000
7)And I Provided a Broker to help with your finance
8)All in all I don’t think I could have been more helpful

I have been in this business for 40+ years and bought and sold over a 1000 properties so you have picked the wrong agent and firm to try and slag off

If you want to be treated as a serious buyer rather than a dreamer, I suggest you start acting like one

Regards

William Fox Grant I MRICS FAAV FNAEA FNAVA I Managing Director & Senior Valuer l foxgrant.com

I contacted Fox Grant as a friend had used them to purchase her equestrian property
I dealt with Liz. She was always at the end of the phone
Having used other agents previously I was very impressed with the level of personal contact. My stables sold for the asking price and I have since recommended Liz.

William and his team are fantastic. We looked at a few of their properties and eventually brought one. Nothing was too much hassle for them. 100% recommend

Excellent service from start to finish. Exceeded valuation and time to complete. Professional marketing and sales process with strong local knowledge.

Very proactive and professional from the outset. Achieved a price in line with guidance and communicated well.

Thanks to Liz Langford of Fox Grant for handling the sale of our small equestrian property. Liz was very knowledgeable and managed the whole process very professionally. Highly recommend.

Liz communicated with us regularly and was very helpful answering lots of questions

We purchased our house through Fox Grant, Rose was a great estate agent very helpful providing all the details required and keeping on top of the process. We had a long chain and Rose ensured that despite many issues up and down the chain our house purchase remained on track. We would certainly recommend.

Rose and Charlotte were dedicated and professional throughout. They were proactive and sought the best buyers for our property which sold within one week for over the asking price. They also chased solicitors and enabled the whole process to go smoothly. I highly recommend Rose and Charlotte.

A number of friends had recommended using Fox Grant (FG) and it proved to be one of the best decisions made when it came to selling our home under very challenging circumstances.

Liz Langford was our appointed local, FG representative. She was absolutely brilliant from start to finish going above and beyond constantly for us. Her commitment and passion for doing the best job possible was clearly evident throughout, despite a number of setbacks resulting in finding lovely new owners for our property.

If you’re looking for a personal, individual service with great client care, Liz would be my go to without hesitation and I would recommend her to others without hesitation.

Liz was great, she really helped us through the whole process from offer to close, she kept us informed and helped push solicitors along as is often required!

A very friendly and efficient team. After only a few weeks, they managed to drum up a lot of interest, and ultimately offers. The offer we accepted was way above our expectations. And Fox Grant team offered a lot of advise and help right up to completion. They are easily contactable, if we had any questions. The fee was less than expected and very fair.

A HUGE thank you to Rose , William and the wider team they have gone above and beyond with this sale

We purchased a farm & rental business through Fox Grant, we found the team to be extremely helpful throughout our purchase.

Thank you Fox Grant for selling our late dad’s house, we can not rate you high enough. Thank you Rose and the team for your superb communication and prompt answers to our questions.

Great communication and service throughout.

Fox Grant produced a fabulous brochure of our property and got several viewing in the first two weeks of going on the market. Rose oversaw all the viewings and subsequent offers making our sale an easy and painless experience.

Rose at F&G was fantastic throughout our latest purchase . Answered every call and helped us with viewings before ,as well as updates, during the whole process

Will be back for more! Thanks guys

Great personal focus on my needs as a client, and prompt sale. I was impressed how the agent set themselves a challenge to excel in price attained (and delivered)