Even after pointing out a problem area on my cheek, extractions were only done in the t zone and even then, it was only a few. The staff was lovely but the cleaning was hardly thorough.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
love everything about this place! Shay and Brenda, go above and beyond to make your experience at the spa. One-of-a-kind! They are up-to-date with all services, and there is some thing for everyone! I... Se mer
Företaget har svarat
Fond & Faye is a special and magical place for those looking to relax, improve and feel great. I've been doing lymphatic drainage with Shay and the results are immediate. She has amazing, healing hand... Se mer
Absolutely LOVE! Every time I am here for ANY experience, I leave beyond happy! From lymphatic drainage massages, facials, microneedling, wellness shots... you name, find it available at Fond & Faye... Se mer
Företagsinformation
Skrivet av företaget
Fond & Faye Facial & Body Bar, based in Rutherford, New Jersey, provides spa services for the hardworking and fabulous women and men who have found the balance between life, work, and play. At Fond & Faye, we aim to elevate our clientele to their highest potential with our organic, locally sourced body products (because why choose anything else?), as well as our contouring services for the face and body, and results-driven facial experiences. We provide tailored services for each client's needs, from our Classic Facial & Body Experiences to our Platinum Facial & Body Experiences and everything else in between.
Kontaktuppgifter
21 Park Ave, 07070, Rutherford, USA
- 1 (973) 330-5303
- Info@fondandfaye.com
- www.fondandfaye.com
4,7
Utmärkt
118 omdömen
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Amazing facial
Fond and Faye is my go-to place now for facials. Brenda is so friendly and catered to my skin's needs. I saw great results just after one session. During each visit, they analyze your skin and customize your facial. The blue and red light therapy was super effective. It is truly a relaxing experience and everything is sparkling clean. Book your session now. I promise you will not be disappointed!
23 mars 2024
Svar från Fond & Faye
Thank you for your fantastic review! We're thrilled to be your go-to place for facials, and we're delighted to hear that Brenda provided such friendly and personalized service. It's wonderful to know that you saw great results after just one session and that our customized approach to skincare met your needs perfectly. We're so glad that you found the blue and red light therapy effective and that you enjoyed the relaxing atmosphere of our spa. Maintaining a sparkling clean environment is always a top priority for us. We appreciate your recommendation and look forward to pampering you again soon!
My favorite place… 😍😍😍
20 mars 2024
Svar från Fond & Faye
We're thrilled to hear that Fond and Faye is your favorite place! 😊 Thank you for your kind words, and we can't wait to welcome you back for another wonderful experience!
Svar från Fond & Faye
We're thrilled to hear that you were pleased and happy with your experience! Your satisfaction is our top priority, and we're delighted that we could meet your expectations. Thank you for choosing Fond and Faye, and we look forward to welcoming you back soon!
Immaculate Vibes & Expertise
The ambiance is always so clean, inviting and calming. I feel welcomed and relaxed at the time of my service. All of my facials have been excellent, leaving my skin feeling renewed, refreshed and invigorated. Brenda and Shanece are extremely knowledgeable and skilled at their craft.
9 januari 2024
Svar från Fond & Faye
We're delighted to hear that you enjoy the ambiance of our spa and feel welcomed and relaxed during your visits. Creating a clean, inviting, and calming atmosphere is important to us, and we're thrilled that you appreciate it. It's wonderful to know that you've had excellent facials with us, and that Brenda and Shanece have provided you with renewed, refreshed, and invigorated skin. They are indeed extremely knowledgeable and skilled professionals. Thank you for your kind words, and we look forward to continuing to provide you with exceptional service!
Had a great experience
Had a great experience. My appointment was with Shay and she was very welcoming. She made me feel comfortable and very relaxed. She is very professional & knowledgeable. The room was very neat, clean and peaceful while doing my ems session. I would definitely recommend.
12 januari 2024
Svar från Fond & Faye
Thank you for sharing your wonderful experience! We're thrilled to hear that Shay provided you with a welcoming and relaxing session, making you feel comfortable throughout. Her professionalism and knowledge are indeed commendable, and we're delighted that you enjoyed the peaceful atmosphere of our treatment room during your EMS session. Your recommendation means a lot to us, and we can't wait to welcome you back for another fantastic experience at Fond and Faye!
At Fond & Faye you are treated like…
At Fond & Faye you are treated like royalty!!! Service is first class!!! ❤️
9 januari 2024
Svar från Fond & Faye
Thank you for your lovely review! We're thrilled to hear that you felt like royalty during your visit to Fond & Faye. Providing first-class service is our priority, and we're delighted that you experienced just that. Your satisfaction means the world to us, and we can't wait to welcome you back for more exceptional experiences!
Fond & Faye is a beautiful
Fond & Faye is a beautiful, clean and professional business I would highly recommend to anyone looking for some great self-care services.
4 januari 2024
Svar från Fond & Faye
Thank you for your kind words and recommendation! We're delighted to hear that you found Fond & Faye to be beautiful, clean, and professional. Providing exceptional self-care services is what we're all about, and we're thrilled that you had a positive experience with us. We appreciate your support and look forward to welcoming you back soon for more self-care!
I love Fond & Faye
I love Fond & Faye! Shay is so helpful and knowledgeable, my skin has never felt better. I recommend them to everyone and am constantly giving people the experience of a facial there as gifts!
22 december 2023
Svar från Fond & Faye
We're thrilled to hear that you love Fond & Faye and that Shay's expertise has helped your skin feel its best! Thank you for recommending us to everyone and for sharing the experience of a facial at our spa as gifts. It means the world to us to have your support, and we can't wait to continue providing you and your loved ones with exceptional skincare experiences!
Love this place 🥰
29 december 2023
Svar från Fond & Faye
We're so glad to hear that you love our place! Thank you for your support, and we look forward to welcoming you back for more wonderful experiences at Fond & Faye!
Knowledgeable
Very knowledgeable and understanding. They listen to their clients and Tailor your experience to what suits you the best.
7 september 2023
Svar från Fond & Faye
We greatly appreciate your feedback! Our team takes pride in being knowledgeable, understanding, and attentive to our clients' needs. It's wonderful to hear that we've been able to tailor your experience to your satisfaction. We're here to ensure you have the best possible experience, and your feedback is truly valued. Thank you!
Beautiful place… The owners are…
Beautiful place… The owners are friendly…. Fantastic service.
12 september 2023
Svar från Fond & Faye
Thank you for your wonderful feedback! We truly appreciate your kind words about our beautiful establishment, friendly owners, and fantastic service. We look forward to welcoming you back soon!
This place is an oasis of relaxation
This place is an oasis of relaxation! From the moment you walk in, the soothing scents and zen atmosphere transport you to another world. After a massage here, I felt like I was floating on a cloud
3 september 2023
Omdöme utan inbjudan
Svar från Fond & Faye
We're delighted to hear that you found our spa to be an oasis of relaxation! It's our goal to create a zen atmosphere and provide soothing experiences. We're thrilled you felt like you were floating on a cloud after your experience. Thank you for sharing your experience with us!
Svar från Fond & Faye
Thank you for your kind words! We're pleased to hear that our team was attentive and that you had an amazing facial experience. Your satisfaction is our priority, and we hope to see you again soon!
I love this place girls are so…
I love this place girls are so welcoming nice and talented. The lymphatic massage is amazing!
5 september 2023
Svar från Fond & Faye
We're thrilled to hear you love our establishment! Our welcoming and talented team is dedicated to providing a great experience. We're delighted that you found our lymphatic massage to be amazing. Thank you for your positive feedback!
Loved this Place and the technician I…
Loved this Place and the technician I had. The place is clean, high tech, and the personal is pleasant and helpful. I was able to get a last min booking with them on my birthday and I enjoyed it!!!
22 augusti 2023
Svar från Fond & Faye
We're delighted to hear that you loved our place and the Esthetician Brenda who assisted you. Our commitment to cleanliness and using high-tech facilities is paramount, and we're glad you found our staff to be pleasant and helpful. We're thrilled we could be part of your birthday celebration and that you enjoyed your visit! Happy belated birthday!
I originally found this business on…
I originally found this business on Groupon and thought I would give it a shot. My first appointment for a facial was fine and I had no issues. I ended up purchasing additional treatments directly through them and probably spent over $500 in various treatments and products after the first facial.
I purchased 2 skin brightening treatments & After my first skin brightening treatment the skin around the area was red and irritated and it seem to make the skin darker. It essentially felt like I was burned. I called and asked for a refund for the second skin brightening treatment I had purchased because I no longer wanted it due to my experience. I was told they do not give refunds even though I had not used the second one yet. I wasn’t even asking for a refund for the occasion where I was burned only for the unused treatment but I was told I had to pick another service, so I did. I picked a facial because I thought that would be safe since I had a good experience the first time with the Groupon facial I had purchased.
Fast forward to my appointment for the facial that was scheduled for 11am. I arrived at 11:15 only to be told my appointment was forfeited due to their policies. Keep in mind this is an extremely busy street and they have no parking lot for their business. I was told I could not receive the service nor the amount I paid, not even as a store credit. They basically just kept my money! I would think they’d just deduct the 15 mins from my treatment time or charge a fee and ask me to reschedule but to completely cancel my appointment and keep the full amount I paid for the treatment seems unethical in my opinion! I understand that is their policy but a one time exception could have been made, especially for a return customer that has spent a good amount with your business, again only my opinion!
I found this place in March and I had high hopes and thought I found a better solution since it’s closer to me than the other med spas I normally go to. Unfortunately, due to the experiences I described above and their policies I won’t be returning.
22 juli 2023
Svar från Fond & Faye
We are truly sorry to hear about your negative experiences and the issues you faced with our services and policies. We appreciate your honest feedback and take your concerns seriously. Unfortunately, we were unaware of your initial concern where you stated your skin was darker and felt like you were burned. We deeply apologize for any inconvenience caused during your visits. Your satisfaction and well-being are important to us, and we value your feedback to help us become better. Thank you for giving us a chance, and we apologize for any disappointment you experienced.
Thorough skin analysis and great…
Thorough skin analysis and great facial! Can’t wait to come back!
16 juni 2023
Svar från Fond & Faye
Thank you so much for your positive review! We're thrilled that you enjoyed our thorough skin analysis and had a great facial experience. We can't wait to welcome you back for another fantastic visit. See you soon! 😊
No waiting
No waiting, taken care of as soon as i walked through the door. Pleasant atmosphere, nice and clean.
5 maj 2023
Svar från Fond & Faye
Thank you so much for your positive feedback! We're delighted to hear that you had a prompt and pleasant experience at our spa with no waiting. Providing a clean and pleasant atmosphere is important to us, and we're glad you noticed. We appreciate your kind words and hope to see you again soon for another wonderful visit! 😊
Very relaxing and my face looked so…
Very relaxing and my face looked so much better, and it wasn't even bad lol
5 maj 2023
Svar från Fond & Faye
We're thrilled to hear that you had a very relaxing experience and that your face looked even better afterward, despite not having any issues to begin with! Your satisfaction is our goal, and we're glad we could make your visit enjoyable. If you ever want to treat yourself again, we'll be here to provide another wonderful experience. Thank you for your positive review! 😊
It worked! And I had a great experience too
I had a great experience for my first time at Fond & Faye. The room was very relaxing and Dana did a great job explaining what she was doing at each step. I already see a difference to my arms. I did the cavitation and RF frequency.
15 april 2023
Svar från Fond & Faye
We're thrilled to hear that you had a great first experience at Fond & Faye! Dana is fantastic, and we're glad she made you feel comfortable and informed throughout your treatment. It's wonderful that you're already noticing a difference with the Cavitation & Radiofrequency on your arms. If there's anything else we can do to enhance your future visits, please let us know. We can't wait to see you again and continue providing you with exceptional service! 😊
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