foam4u Omdömen 

380
TrustScore 4.5 av 5

4,5

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Happy with the order and arrived in good time. The mattress topper is definitely cooler than the mattress I was using previously which is great. Arrived not vacuum sealed which was unexpected but, not... Se mer

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Betygsatt 5 av 5 stjärnor

I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... Se mer

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Betygsatt 1 av 5 stjärnor

Didn’t even get to order, the first few emails were responded to, gave all information required. No replies received after I sent an email with measurements so I could get a quote. Sent 2 chaser email... Se mer

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Betygsatt 5 av 5 stjärnor

Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... Se mer

Företaget har svarat

Företagsinformation

  1. Hem och trädgård

Skrivet av företaget

We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

380 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(380)

17 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Exactly what I needed for a reasonable price.

Foam4u had a website that was easy to navigate with clear instructions on how to order bespoke sizes of foam and which foam is suitable for your requirements. Their prices are good. They sent my order quickly, it was well packed and exactly what I asked for.
If I need foam in the future I would definitely use them again and would recommend them to others

28 augusti 2024
Betygsatt 5 av 5 stjärnor

Perfectly made

Perfectly made, good guide online to advise on foam type, arrived in the suggested time frame (not quick but that is made clear with the lead time online and no probs as it’s custom cut) Fitted sheet fits perfectly.

4 september 2024
Betygsatt 4 av 5 stjärnor

Excellent company

Service was prompt and the foam was high quality and accurately cut. I was kept well informed of where my order was in the process. The company is clear about its lead times and both orders arrived well within that window.

My only slight problem was that making custom shapes on the website was a little buggy so while I did get exactly what I wanted, making my order was a little more frustrating than ideal.

I would highly recommend this company and would have no hesitation in using them again.

25 augusti 2024
Betygsatt 1 av 5 stjärnor

TERRIBLE WORKMANSHIP

The worst experience I have ever had with a retail company. 4-6 week lead time promise took 12 weeks and the product was NEVER FINISHED to the correct size or standard. I ordered a sofa cushion with foam/fibre insert and 3 cushion covers. After endless communications with a salesman and the Managing Director I am left with absolutely nothing. I had to send things back 3 times because of wrong sizing and incredibly poor workmanship. The MD made promises he didn't keep like PROMISING to deal with the staff that made so many errors but still sent back the wrong goods. I am still waiting for a refund (WEEK FOURTEEN) as the MD admitted the items were not good enough. It is a pity I can't post photos of the terrible workmanship on this site. They will not start your order without full payment and yet delay refunds until it suits them. Meanwhile they have held on to £390 of my money for over 3 months. I would advise anyone needing cushions or covers to avoid this terrible company at all costs.

16 september 2024
Omdöme utan inbjudan
Logotyp för foam4u

Svar från foam4u

Sometimes its not always possible to satisfy a customer. The customer wanted to keep half the order but be refunded for all off i. As the MD I've passed this to finance as far as i am aware the customer has been refunded or we await card details to facilitate same.

I

Betygsatt 5 av 5 stjärnor

Delighted Customer

Foam4u were great from start to finish. Giving advice on the phone when I made my first enquiry and following up promptly with my queries.

My seat pads arrived yesterday and they are fabulous! They have given a rather old sofa, which still has years in it, a new lease of life; it looks like a new sofa. The saggy, feather shedding, uncomfortable seat cushions - I could rock myself to sleep getting out of them to stand up - are no more!

Thank you Form4u Team!

24 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A year late but realised I didnt review…

A year late but realised I didnt review last year as we needed for our wedding! So just about to order something else and saw I missed the review button!

My comments: for July 2023 (Belated review!)
Thank you thank you thank you!!!!
They are absolutely perfect
Thank you for the swift turnaround
We will definitely be back for more

.....and yes we will be back!

21 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always helpful

Always helpful, bespoke advice and speedy service with regular communication so you know how your order is doing. Have used several times now and wouldn’t look elsewhere.

22 juli 2024
Betygsatt 5 av 5 stjärnor

Great customer service

Got some great advise on what foam to go for when i initially made the order which was very helpful. On receiving the order I had problems with part of it but Martin was extremely helpful to remedy the situation and sort things out. They made new items free of charge which were spot on. Couldn't of been more helpful.

3 september 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Just perfect !

I want to thank you so much for the replacement seat cushion pads!
They are perfect. Just the right amount of extra padding to make the seats look plush and good as new.
Beautifully made and wonderful slippy outer fabric which makes it easier to get them in. Also like the zip addition which the original Duresta ones didn’t have.

I only wish I’d done this years ago instead of always moaning about the look of the old ones !

I will definitely be recommending you…

26 juli 2024
Betygsatt 5 av 5 stjärnor

Brilliant!

The foam I ordered was for a custom campervan mattress and it absolutely exceeded expectations. Sizing was perfect and the quality was amazing. I definitely recommend getting the covers as well as the foam if using as a mattress. Very impressed.

29 juli 2024

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