Happy with the order and arrived in good time. The mattress topper is definitely cooler than the mattress I was using previously which is great. Arrived not vacuum sealed which was unexpected but, not... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed replacement cushions for a vintage Ercol armchair. Some places were quoting silly money. I contacted Foam4U and sent my rough measurements. I then had a phone conversation with Sales who as... Se mer
Företaget har svarat
Didn’t even get to order, the first few emails were responded to, gave all information required. No replies received after I sent an email with measurements so I could get a quote. Sent 2 chaser email... Se mer
Företaget har svarat
Fantastic company. Kept me totally updated re my order and when delivered excellent quality very well made and totally as described 👍 now replacing cushion bought from a main high street retailer whi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We sell all foam products and offer an Upholstery service. There is nothing we can't do with Foam.
Kontaktuppgifter
Livedale Foam & Sundries Ltd Unit D Enterprise Court Seaman Way , WN2 2AG, WIGAN, Storbritannien
- 03434149990
- customerservice@thefoamshop.co.uk
- www.foam4u.co.uk
4,5
Utmärkt
380 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Doesn’t provide the comfort claimed
No complaints about the service but paid a lot of money for a thin bit of foam which has not provided any comfort from hard beds. Bought to replace some old foam I’d dug out of the loft and cut up myself but it turns out that the latter provides a lot more comfort and I’ve wasted £70. Gutted
28 juli 2025
Omdöme utan inbjudan
Svar från foam4u
Thank you for sharing your feedback. We’re really sorry to hear that the topper hasn’t met your expectations, especially after making that investment. Comfort can vary a lot from person to person, and we’d never want you to feel disappointed with your purchase. Our customer care team has reached out to you via email to see what we can do to help.
Excellent service and quality
Requested a tailor-made 5cm deep memory foam mattress topper with removable zipped cover for our campervan bed, which is slightly smaller than a queen size bed. I am so pleased with the result. The quality is excellent and the ordering and delivery process was very efficient. The mattress arrived within the specified 21 working days. We've used it for a 3-week tour of France and it's made sleeping in the van so comfortable. Great service, thank you so much.
28 juni 2025
Svar från foam4u
Thank you so much for your wonderful feedback! We’re delighted to hear that your tailor-made topper fits perfectly in your campervan and has made your travels more comfortable. It’s great to know the ordering and delivery process went smoothly and that you’re happy with the quality. We really appreciate you taking the time to share your experience and wish you many more comfortable adventures in France and beyond!
Great foam - expensive postage!
Foam cut to size was perfect for what l wanted, however l thought the £7.99 shipping cost was way too expensive for the small piece l bought! I felt that the postage price should be dependent on the size of the foam!
29 juni 2025
Svar från foam4u
Thank you for your feedback! We’re really pleased to hear the foam was exactly what you needed. We completely understand your concern regarding the shipping cost — it’s something we regularly review. While our current postage charge reflects packaging and courier costs to ensure your order arrives safely, we appreciate your suggestion about pricing based on size. Your comments will be taken into account as we look at ways to improve our service.
The cushions I ordered were exactly what I asked for
The cushions I ordered were exactly wha
30 juni 2025
Svar från foam4u
Thank you so much for your kind words! We’re thrilled to hear the cushions were exactly what you wanted.
Great customer service with super…
Great customer service with super helpful staff and speedy delivery for a great product. Thank you
30 juni 2025
Svar från foam4u
Thank you so much for your kind words! We're thrilled to hear you enjoyed our service, staff, and speedy delivery. We truly appreciate your support!
Good quality products, helpful people
I ordered foam cut to size and it was delivered quickly and seems to be good quality. The company was quick to respond and helpful when I made a mistake on my first order.
22 juni 2025
Svar från foam4u
Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality of your foam and the speed of delivery. It was our pleasure to help you get the order just right, and we’re glad we could resolve things quickly. We truly appreciate your support!
Svar från foam4u
Thank you for your review!
Fast delivery and item excellent quality
25 juni 2025
Svar från foam4u
Thanks so much for your feedback! We're thrilled to hear you’re enjoying the product 😊
Excellent service
Found this company through a search engine. The site was easy to use but I made a mistake in my order. A message to the company meant that they corrected my error and the foam I received was perfect for the job. Would definitely use them again.
24 juni 2025
Svar från foam4u
Thank you for the lovely review — always happy to help!
Svar från foam4u
Thank you so much for the lovely review! I'm so pleased you're happy with your memory foam scatter cushions.
Great product as requested
Great product as requested. Only issue with confirmation of order update - I had to chase to see when delivery would happen. Otherwise great and easy to use and select products.
26 maj 2025
Svar från foam4u
Thank you so much for your lovely review!
We're absolutely delighted to hear that you're happy with the feather back cushions for your sofa. We take great pride in offering high-quality, comfortable products, and it's wonderful to know that the cushions met your expectations.
If there's anything else we can help with or if you have any future projects in mind, please don't hesitate to get in touch. Your satisfaction means a lot to us.
Nightmare to get any sense out of
Nightmare to get any sense out of. Sent only half the order and got that wrong then sent out further items wrong.
Passed messed about for weeks.
24 april 2025
Svar från foam4u
I'm really sorry to hear that you experienced issues with your order. I've reached out directly requesting a few more details so we can look into this and resolve it for you as quickly as possible.
I don't normally write reviews
Even though I was placing a fairly small order the expertise, recommendations and customer service was all first class.
Never having ordered foam before I was nightmare customer as well asking so many questions and Cy had the patience of at least 2 saints possibly more.
The company was recommended to me and not only would I recommend them but the upholsterer who's making the cushion covers said the quality was excellent as well.
Everything you want when buying something bespoke remotely
11 juli 2025
Omdöme utan inbjudan
Svar från foam4u
Thank you for taking the time to leave a review! We're so happy to hear you were pleased with the service. We strive to treat every customer with the same care and attention, no matter the size of the order.
Mattress for my campervan
Mattress for my campervan. Great product and helpful staff very happy with the end result. The lead time for custom made with bespoke cover was long, but worth the wait. The delivery company delayed delivery which was not good.
29 maj 2025
Svar från foam4u
Thanks so much for your kind words and for taking the time to share your experience. We're really sorry again about the DPD hiccup.
It’s great to hear you're happy with your order. We put a lot of effort into getting the fit and quality just right. The lead times can sometimes be a little longer than we would like but on the whole we are beating all our lead time guarantees. Your feedback means a lot.
Thanks again for choosing us — and happy travels in your van!
All the best,
The Foam4U Team
Great pop-top mattress and cover
Ordered a pop-top mattress and cover but unfortunately, DPD lost it in transit.
A few emails back and forth with Helen resulted in a replacement being sent out a few days later.
It's a very comfortable mattress and fits my pop-top perfectly.
Product quality and customer service are both excellent.
26 april 2025
Omdöme utan inbjudan
Svar från foam4u
Thanks so much for your kind words and for taking the time to share your experience. We're really sorry again about the DPD hiccup — courier gremlins strike now and then — but I’m glad Helen got it sorted swiftly for you.
It’s great to hear the pop-top mattress fits perfectly and that you’re enjoying the comfort. We put a lot of effort into getting the fit and quality just right, so your feedback means a lot.
Thanks again for choosing us — and happy travels in your van!
All the best,
The Foam4U Team
Delay in Delivery, but pleased so far with the mattress
Ordered two mattresses for campervan conversion with black covers. As the covers were made to measure, they took the full 21 working days quoted to be dispatched. Unfortunately, an issue in transportation meant it took 6 days to arrive. Apparently, the shipping details came off the box. The mattress covers are hard to get on, but fit snug once done.
21 maj 2025
Svar från foam4u
Hi Stephen,
Thank you so much for taking the time to leave a review — we really appreciate your feedback and are pleased to hear you're happy with the final fit of your custom campervan mattresses. 👍
We’re sorry to hear about the transport issue and the delay that caused. While we do our best to ensure parcels are clearly labelled and securely packaged, it’s frustrating when things go awry in transit. We're following this up with the courier to prevent it happening again.
The made-to-measure covers are designed to fit snugly (they always soften a little with use), but we understand they can be a bit of a workout to get on initially! If you ever need tips or assistance, we’re always happy to help.
Thanks again for your support — and we hope you enjoy many comfortable adventures ahead!
Warm regards,
Helen
Foam4U Customer Care
Got mattress
Got mattress, expecting a cover on it as it said on website. Had to make a cover myself and being disabled, I found this difficult. Don’t say there will be a cover if there’s not.
20 maj 2025
Svar från foam4u
Hi there, thanks for your feedback.
We're really sorry to hear about the confusion and the trouble it caused you. Just to clarify—our mattresses are supplied as standard without covers, and any covers are listed as an optional extra when placing an order. This helps keep costs down for those who don’t need one.
We do try to make that clear on the website, but we’ll review the wording again to see if it can be made even clearer to avoid any future misunderstanding.
Thanks again for your order, and if you need help adding a cover, please get in touch—we’re happy to help however we can.
Here is a link to the product
https://foam4u.co.uk/product/square-rectangle-caravan-campervan-motorhome-mattress/
We do explain that covers can be added if required
Svar från foam4u
We're so pleased to hear that! Our feather-filled tapered seat cushions are designed for comfort and longevity — especially where equal-sided tapers are needed for a snug, tailored fit. Thanks again for your feedback!
SUPERIOR HIGH DENSITY FIRM RG50 (WHITE)
I ordered some 25mm SUPERIOR HIGH DENSITY FIRM RG50 (WHITE) which was suggested by the website as an additional layer to go under the existing foam bed in my roof tent. Its perfect and now I can get a good night's sleep!
25 april 2025
Svar från foam4u
Thanks for the great review! We're really glad the Superior High Density Firm RG50 foam worked perfectly as an extra support layer for your pop-top roof tent mattress. A 25mm firm layer under softer foam is a clever way to upgrade your sleep setup — especially in tight camper spaces. Enjoy those restful nights under the stars!
Pet bed replacement
I ordered a piece of foam as a replacement for my pet bed since the original supply wouldn't help. Foam 4 U provided brilliant input regarding the size and what was needed. One thing that’s lacking from pet bed supplies is a cotton string cover for easy removal and replacement of the outer cover. I will definitely be using them again.
13 maj 2025
Omdöme utan inbjudan
Svar från foam4u
Thanks so much for the great feedback! We’re really pleased the foam cut to size for your pet bed worked out perfectly. We know how frustrating it can be when original suppliers won’t help, so we’re glad we could step in with a proper pet bed replacement solution.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.