Flowerssameday Omdömen 

12 978
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The flowers were nice, but they didn't do same day delivery. I've still given 3 stars to be fair, as they did call immediately after my order to let me know it wouldn't be the same day. While on the p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Delighted with this service. A very last-minute online purchase at 8am resulted in a beautiful bouquet being hand delivered only 5 hours later. My Aunt was thrilled. The flowers were lovely, and I fel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them.... Se mer

Företaget har svarat

Företagsinformation

  1. Blomsterbud

Skrivet av företaget

Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(12 978)

91 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Lovely flowers

Lovely flowers, friendly service and quick delivery.

15 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 3 av 5 stjärnor

So disappointed!

I ordered a £39 (plus postage) boxed bouquet to be delivered to my daughter the next day.
The photograph on the website looked lovely - far from the ACTUAL flowers delivered! Plus
the delivery took TWO days to be delivered! SO disappointed. Unlikely to use this service again or recommend it to anyone else.

14 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

I am very sorry to hear you are not happy, if you wish to discuss this please send me over a picture of the flowers that were delivered to my email address customerservice@flowerssameday.co.uk

Kind Regards

Katy

Flowers Same Day

Betygsatt 1 av 5 stjärnor

Virginia Cussons

Virginia Cussons; Reimbursement
Ordered flowers and paid for them on 7th Dec. 2024. Order number 2953. Unfortunately they were unable to deliver them. I was told I would be fully reimbursed. It is now May 2025 and Emails thanking me for being patient while the order was sorted and I still haven’t any reimbursement. I also ordered them from Australia.
Could not recommend the company.

7 december 2024
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


I am very sorry, you have the wrong company, I have no orders under your name, and that is not one of our order numbers, I deal with complaints within 24 hours.

Thank you.

Katy

Flowers Same Day

Betygsatt 4 av 5 stjärnor

Be very careful... make sure you know who you are ordering with...

Be very careful. I googled for a particular local florist and fsd disguised themselves as this florist. I even called as I needed asn adjustment. I asked the lady who answered... is this abridge florist to which she said yes. I've paid for same day delivery and still not had confirmation. I suppose I have another 7hrs!
I ordered in error from.these guys before and the flowers weren't great obviously I'm going on feedback as I wasn't the recipient. I've complained to google aboutthe search presentation but ill be congnisant nect time and vall the floristdirect if i need to.... I'm not normally someone who complains but misleading service is a red flag for me. I've rated as 2 as flowers still haven't arrived.

Update flowers arrived finally and I'm.told they are lovely hence have increased rating. I still think google is misleading on who you are ordering from so be careful, but the order itself was finally received and the recipient was happy so thank you for getting thrte in the end...

14 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 2 av 5 stjärnor

Fading blooms

Received a bouquet from a relative for birthday but after a few days several of the flowers wilted and died, complained to customer services 5 days after receiving but got reply from Katy saying she could not look into this because complaints needed to be made within 4 days. I can't see this in their t&C's. Very disappointed with this response. The person who ordered them won't be using them again

2 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello Stuart,

I have spoken with the sender in regards to the order, as per my email due to the perishable nature of the item, we are unable to look into a complaint a week later, sorry.

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Funeral flowers

The flowers were delivered well in time. They were beautiful and fresh and remained so throughout a very sunny, hot day

2 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Very Impressed

Ordered in Cambridgeshire.

Placed order in the morning and flowers were received within 4 hours.

Flowers were beautiful & fresh.

Will definitely order again.

2 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

5 star florists

The florists in Spilsby Licolnshire went out of the way to make my daughters birthday bouquet special the flowers were esquisit. Service excellent definately use again.

1 maj 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

The ordering process was…straightforward and easy

The ordering process was straightforward and easy. The flowers were extremely fresh and arranged beautifully and delivered on time to the venue. Customer service was excellent. I would definitely recommend.

29 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Not Flowers Same day !! Maybe change your trade name to Flowers Whenever

Not flowers SameDay, Ordered flowers same day, to be sent to my son and daughter in law , for the birth of my grandson . They called to say they can't be delivered on the same day . My choice was to cancel or be delivered as soon as possible the day after .So i chose early delivery nextday...called at 3pm the following day , still no delivery and no idea of what time they will be delivered!! Paid £50 for bouquet (including £7.99 sameday delivery) ...No help from customer service team !!! Maybe need to stick to a more reliable delivery service

30 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello Paula

I am very sorry to hear this, I can see your order was unable to go same day, we offered the following day as soon as we could, and these were delivered as soon as we were able to, once our fresh delivery had arrived.

The flowers ordered, were a £39 gift box in lovely spring colours.

Thank you for taking the time to leave us a review.

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Lovely on line choice

Lovely on line choice, Delivery was excellent. same day and was delivered in a few hours. Mother was very happy with them.

28 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Ordered and delivered within an hour or so.

Ordered and delivered within an hour or so, fantastic. No-one in to receive the order,but I was sent a photo of the flowers which were left in a safe place, and a note left for the recipient. Couldnt ask for anything better. WEll done Flowerssameday.

28 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

How To Help Bloke Order Flowers

Very helpful lady on the phone.Explained everything clearly and suggested what would be suitable.As a bloke ordering flowers the help was very much appreciated.Would highly recommend this firm for any future orders.

24 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

I ordered a bouquet of flowers…

I ordered a bouquet of flowers approximately 2hrs ago and they have already been delivered.
Fantastic service and thoroughly recommend Flowerssameday.
I have ordered flowers from various companies and this has been the best service out of all of them.
Thank you very much!
Andrea.

24 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Superb customer service

Superb customer service. The flowers were beautiful and my friend was very impressed with them.
I will certainly use Flowerssame day again and will recommend them to everyone.

18 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

So impressed

So impressed! Didn't realise it was a friend's big birthday so very last minute request to be delivered around Ayr on Good Friday! Flowers were beautiful and friend loved them. Thank you so much

18 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

I have been let down twice by this…

I have been let down twice by this organisation. Once for Mother’s Day and once for my Mothers birthday. Perhaps “Flowers Same Day” could not deliver the load order on the date agreed because the order was made a few days in advance.

Do not recommend.

17 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello Anthony.


I am very sorry to hear this, the area you have chosen for delivery is a courier area, so once we reach capacity, my florist is unable to take on any more orders.

I am very sorry we were unable to help.

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Excellent in every way

Excellent in every way. Gorgeous arrangement, beautiful flowers and prompt delivery. Thoroughly recommended! Thank you!

16 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

An all-round excellent experience.

An all-round excellent experience. I noticed that my 96 year old Mum was feeling a bit down, so I wanted to cheer her up a bit.
I contacted FSDay around 10:00 and by 12:00, a delightful bouquet had been delivered to her door - she was so
pleased.
Thanks for your great work!

16 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Speed!

Beautiful flowers delivered the same day as requested , for my daughters wedding anniversary , with a lovely card , all so nicely presented , thank you so much

14 april 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

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