Flowerssameday Omdömen 

12 978
•
TrustScore 4 av 5

4,1

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Det här tycker kunderna

Betygsatt 3 av 5 stjärnor

The flowers were nice, but they didn't do same day delivery. I've still given 3 stars to be fair, as they did call immediately after my order to let me know it wouldn't be the same day. While on the p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Delighted with this service. A very last-minute online purchase at 8am resulted in a beautiful bouquet being hand delivered only 5 hours later. My Aunt was thrilled. The flowers were lovely, and I fel... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them.... Se mer

Företaget har svarat

Företagsinformation

  1. Blomsterbud

Skrivet av företaget

Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

13 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(12 978)

91 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

The right choice.

Left the selection of flowers up to the owner and they did a great job. Delivered when expected, and my daughter loved them.

26 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Fast

Fast, Efficient, trouble free service! Would totally recommend!

26 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

I came across this florist on line as I…

I came across this florist on line as I needed to order some flowers for my sister’s funeral.
I didn’t really know what kind of flowers I wanted but after talking to the lady on the phone who was extremely patient and understanding.
I just chose my sister’s favourite colours.
The flowers that were put together were beautiful I was very happy with them.

19 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

I was on the phone with my sister

I was on the phone with my sister, who didn't know I had ordered them, when they arrived. I could hear her delight at the vibrant, bright flowers ...exactly what I'd asked for. She came back to the phone and said how lovely the delivery man was, then opened the card saying it was from me.. What a lovely experience for both of us, at a very sad time in her life. Definitely recommend

20 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Will use again

Excellent customer interaction on phone. My friend received exactly what I asked for and was delighted with the quality and quantity of her flowers.

15 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Terrible service all round

The box was thrown over our tall iron gates, which damaged the flowers — many of the heads were broken. I had ordered a strawberry base, but this wasn’t included. To be honest, the bouquet looked nothing like the advertised image and I would never have paid £49 for what I received. I contacted customer service multiple times (2 emails and 2 calls) before finally getting a reply. I requested a full refund, which was eventually processed, but overall a very disappointing experience. I would never use this company again or recommend them.

Regarding your reply - as mentioned this has now been refunded, you will have all my details and correspondence. Thanks

27 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello Paula.


I am very sorry to hear this, if you wish to discuss this further, please contact me at customerservice@flowerssameday.co.uk as I have no contact details for yourself, or order number.


Thank you.

Kind Regards

Katy

Betygsatt 1 av 5 stjärnor

They don't deliver, despite website having the name of the village on their website

Tried to order online, to the Isle of Arran, Scotland. The website come up with "Brodick Flower Delivery', and the accompanying website map, shows the village. But they don't offer the service. They're not a florist, they're just farm out the business, but pretend that they are nationwide in the UK. They need their website to be less misleading

3 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello.


I am very sorry to hear this, if you wish to discuss this further, please contact me at customerservice@flowerssameday.co.uk as I have no contact details for yourself, or order number.


Thank you.

Kind Regards

Katy

Betygsatt 5 av 5 stjärnor

Phoned yesterday from Fort William…

Phoned yesterday from Fort William north west Scotland. I ordered flowers for my friend. Beautiful flowers and fast delivery. Much appreciated Liz

2 september 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Exceptional flowers with Very Speedy delivery

Exceptional flowers. The Swiftness of delivery was amazing - from speaking with the office and placing the order, to the flowers being delivered was 45 minutes. I have been told that the delivery lady was lovely.
I live in Kent the flowers were delivered to Fife Scotland. Will certainly be using them again.

22 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 2 av 5 stjärnor

Order a bouquet at £39.99 for my…

Ordered a bouquet "Pretty Strawberry Gift Box" at £39.99 plus delivery for my daughter who has just given birth to a premature baby. Delivery was prompt but what a disappointment I got when I visited her the next day. Whilst their images are for inspiration this one failed to compare. Needless to say the company were not interested.

I would not order or recommend. The bouquet is over priced & quality is disappointing.

12 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

Thank you for taking your time to leave us a review, as per our emails, I can confirm the flowers were fresh and made to the full value spent.

The item ordered is a florist choice, so it would not be exact to the picture.

Kind Regards

Katy

Betygsatt 5 av 5 stjärnor

Grear service

Excellent display. Good quality. Will use this company again.

9 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Hello I ordered some flowers from…

Hello I ordered some flowers from Flowerssameday for my sister birthday & my sister said they are beautiful. So I will use them again

12 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Great company excellent communicators

Great communication even when making a query and flowers themselves were a delight to my sister on her 70th birthday.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Sent photo of delivery

Sent photo of delivery, but it was to the wrong address!

Tried calling several times but office closed despite saying open until 5pm!

No response to email

24 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

I am very sorry to hear you are not happy, as per emails, the driver had sent the wrong delivery picture, I can confirm your order was delivered to the correct address, and the correct item was delivered.

Thank you

Kind Regards

Katy

Betygsatt 5 av 5 stjärnor

Missed wedding anniversary

Basically I needed to get flowers to someone whose Wedding Anniversary it was, did it all on line, no stress, flowers arrived a few hours later,flowers much appreciated, excellent service

28 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, beautiful flowers, delivered on time and in perfect condition.

29 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 1 av 5 stjärnor

Avoid this company completely

Avoid this company completely. I ordered bright vibrant flowers for a young girl and what was delivered was something I dont even think my great grandmother would have appreciated. They did ofcourse hide behind " These may vary" but these didnt vary they were nothing remotely like what I ordered. Attitude when I called to complain was very poor and reply in email was basically a vague message with a cut and paste of T&C'S. These flowers were expensive and you would expect to get what you ordered. Never again.

25 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello


I am very sorry to hear you are not happy. I have no order number or surname to be able to locate your order to look into this. If you wish to email me, my email address is customerservice@flowerssameday.co.uk. I am happy to look into this for you.

Thank you.

Kind Regards

Katy
Flowers Same Day

Betygsatt 1 av 5 stjärnor

Shameful and distressing…

If I could attach a photo of the flowers that were delivered for a funeral, I would be able to demonstrate the poor quality of what we paid over £60 for. They were wilted and dying, supposedly sent a few hours before the funeral. This company tell me that flowers will wilt on a hot day. Yet there was no problem with any of the other flowers from other providers at this funeral; they were all fresh and beautiful.
They also state that their florist ‘would not send flowers that were not fresh’. I am not a florist but I don’t believe that flowers could wither within 2 or 3 hours, even if the delivery van was overheated.

We bought in good faith. What was delivered was substandard to say the least and not fit for purpose. It was especially distressing and embarrassing as this was a funeral. It would have been better if we had sent no flowers at all. Other mourners commented and were shocked at how these flowers stood out from all the others.

The company’s response to us was defensive and dismissive.

Lots of positive reviews on here. Not sure how many are verified.

23 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello

I am very sorry to hear you are not happy, as per my emails I did advise, that the other items were fresh, as they were in an oasis base, the flowers had a water supply, you ordered an item out of water? We have pictures of the flowers leaving the florist, fresh and certainly made to the full value spent.

Thank you for taking the time to leave us feedback.

Kind Regards

Katy

Flowers Same Day

Betygsatt 5 av 5 stjärnor

Excellent service under difficult circumstances

What a very accommodating and helpful company. Ordered flowers to be delivered. Unfortunately had to delay as recipient taken to hospital. Company delayed ordered then agreed to deliver several days later and to a different location 15 miles away for no extra charge. Thank you

24 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Betygsatt 5 av 5 stjärnor

Very effecient

Very effecient, very friendly and professional. The boquet was made and delivered within an hour of ordering. I was kept informed of status of flowers. The recipient was very happy. Would definately use them again

22 juli 2025
Omdöme utan inbjudan
Logotyp för Flowerssameday

Svar från Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

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