I may just subscribe again granted the quick responses from the team, and also the empathetic replies and tone behind each email. We honestly didn’t expect quick feedback, and we are so grateful for... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Grateful that Flowrestling is able to convey important national and international contests, of great interest to me as a former NCAA champion and Olympic and World Team member. This said, I would add... Se mer
Företaget har svarat
Worst sports service ever. Lots of coverage , which is good, but scamy pricing, and they literal spoil the outcome of every event by putting the winner in the video title…absolute morons working there... Se mer
Företaget har svarat
I had a renewal question because there was an offer which would be a $60 reduction in my yearly subscription. Tori gave me the option to cancel and then start a new account . She provided all nece... Se mer
Företaget har svarat
4,1
Bra
710 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Flo Help/customer support
Flo is a great place to watch a wide variety of sports from a bird eye perspective. I train at a jiujitsu school with several competitors and it is awesome to support them all over the world. I appreciate this app for letting us watch and I’m greatful for the support staff, especially Katlyn when I have issues. I highly recommend Flo.
29 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thanks a lot for sharing this, Jose! It’s awesome to hear how you’re using Flo to follow athletes you train with and support them as they compete around the world, that’s exactly the kind of experience we hope to provide.
Really appreciate the shoutout to Katlyn as well. I’ll make sure she sees your kind words.
Thanks again for the recommendation!
Fast and clear response!
I accidentally left my old credit card info on file and my payment was not processed. I tried to update and couldn't get it to work. I reached out to support and they were very quick to respond. They were very knowledgeable and were able to process my payment with my new card info. Their responses were very clear and very fast. They were even responding at 9:30 at night to make sure everything went smoothly. GREAT experience!!!
27 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for taking the time to share this, Jessica. It’s great to hear that the team was able to step in quickly and get everything sorted out for you without too much hassle.
We know how frustrating payment issues can be, especially when you’re trying to update details on the fly, so it's really great to hear that the team could make the process clear and smooth from start to finish.
When games are on, our support team makes every effort to be available, so it’s nice to hear that came through during your experience.
Prompt responses and took the time to…
Prompt responses and took the time to correct errors quickly.
26 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thanks for your review, Justin. We’re glad to hear everything was handled quickly and that the team took the time to get things corrected. We appreciate you sharing your experience.
Flo Sports customer service is outstanding!
Flo Sports customer service is outstanding. I sent a letter soon after I renewed my subscription, changing it to an annual price rather than the monthly I had last year.
Then, I discovered that Flo Sports was not going to cover the Pioneer Professional Baseball League 2026 season and that was the reason I subscribed. When I explained that news in an email, they immediately responded and refunded my money. I was overwhelmed that they understood my dilemma and resolved the issue in my favor. So grateful to Flo Sports!
17 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Really appreciate you sharing this, Nancy. That sounds like a frustrating situation, but it’s great to hear everything was handled quickly and resolved in a way that worked out for you.
Great support on a Saturday night!
It was great that you even had support on Saturday night. Sasha answered all of my specific questions with specific answers, and in just a few minutes each time. I am now a new subscriber to FLO sports. It took a bit to get the app on my Firestick but it works now. Thank you!
25 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for the detailed feedback and for joining as a subscriber., Gary. It’s great to hear Sasha was able to help quickly and get everything sorted, even on a Saturday night.
If anything comes up during a live event, support is online and ready to help.
Quick response and resolution
I made an error in my purchase plan and when submitting my inquiry they responded very quickly and offered a resolution to my error. I’d highly recommend this platform.
24 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for sharing this and for the recommendation, Anne. It’s great to hear the team was able to respond quickly and help resolve the issue with your plan.
Great service
Great service. Quick response and easy to communicate with.
22 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for the kind feedback! It’s great to hear support has been fast and helpful.
If anything comes up during a live event, the team is online and ready to help.
FloSports is always responsive
FloSports is always responsive. Whenever I contact them, they respond fast and correct the issue.
22 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thanks for your review. We’re glad to hear our team has been responsive and able to resolve issues quickly when you’ve reached out. We appreciate you sharing your experience.
What a SCAM
What a SCAM. We paid our subscription to watch an event and then, and only then, were we told it was unavailable in our area. Then they can issue a refund -
BUT only after 5 days. Save your self the hassle and watch on YouTube!
24 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thanks for your feedback, Andrew. Running into a location restriction only after subscribing is understandably frustrating, especially when you were trying to watch a specific event.
Improving how geoblocking is presented before purchase is something being worked on so it’s clearer upfront and helps avoid situations like this.
On the refund timing, the request is processed on this end as quickly as possible. The 5 business days reflects the longest case scenario based on banking transit timelines, but it’s often returned much sooner.
Appreciate you taking the time to share this.
The error was corrected
The error was corrected, the tesponse was prompt, and the people were friendly and courteous.
23 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Hi Randall,
Thanks for taking a moment to share this. It’s really good to hear everything got sorted quickly and that the team came across as friendly and easy to work with.
That kind of smooth experience is exactly what’s hoped for, so it means a lot you called it out.
Problem solved without any trouble…
Problem solved without any trouble getting it straighten out.
14 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Hi John,
Thank you for sharing this. Glad to hear everything was resolved smoothly and without any trouble getting it straightened out.
Appreciate you taking the time to leave your feedback.
Excellent customer service
Quick resolution to my issue of a double subscription. Samantha was very efficient and helpful. Fabulous customer service.
20 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Hi Coleen,
Thank you for sharing this. A quick resolution on something like a double subscription makes a big difference, and it’s great to hear Samantha was able to get that sorted efficiently.
Really appreciate you taking the time to leave this feedback.
Timely Reply and Solution
I got the reply really fast and I never thought an issue like mine can be fixed in few hours. It was a great help for me from your side and Thank you for that.
20 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Hi Adarsh,
Thank you for sharing this. Getting a quick response and a fast resolution can make a big difference when something goes wrong, so it’s great to hear your issue was sorted within a few hours.
Really appreciate you taking the time to leave this feedback.
I got ahold of you because of a charge…
I got ahold of you because of a charge that I didn't want or authorized. Who ever I was talking to figured out what happened, and gave the numbers or site to contact, I did just that and got my charged fixed, thank you for your help. It was very appreciated
20 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Hi Michael,
Thank you for taking the time to share this and for explaining what happened. Glad to hear the issue with the charge was sorted out and that the right contact helped get everything resolved.
Really appreciate you following through and coming back to share the outcome.
BEST CUSTOMER SERVICE
I was trying to find my granddaughter cheering at a competition in Atlanta. I found the site, but then my son texted to say she was already finished so I thought I wouldn't sign up (or so I thought) The next morning, I saw a charge on my account from FloSports. I must have clicked the wrong button!
I reached out to their support team, explained what happened, and they quickly issued a refund. Within just a few hours, the money was back in my account. Honestly, I hate to reach out to customer service, for any reason. However, I’ve never experienced customer service this easy. If I ever want to watch my grandchildren on FloSports again, I wouldn’t hesitate to use FloSports. Their Customer Support Team is truly the BEST!
19 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for sharing this, Judy. Really glad to hear the support team was able to step in quickly and get that refund sorted out without any hassle.
Situations like that can be frustrating, especially when it feels like a charge happened by accident, so it is great to hear everything was resolved so smoothly and quickly.
It means a lot to hear that the experience changed your perspective on reaching out, and that you would feel comfortable using FloSports again in the future.
Really appreciate you taking the time to leave a review.
Flotrack cuts off the track meet coverage before it was over
I was using Flotrack and twice, they have stopped coverage of the track meet before I could see my son's event
17 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for sharing this feedback, Mike. Really sorry you missed your son’s event, that is understandably frustrating and not the experience that should happen when watching a meet.
This is something that should be looked into more closely. A request will be sent through Trustpilot to gather a few more details like the specific meet and stream so this can be reviewed and a clearer answer can be provided on what happened.
If something like this ever happens while a meet is still in progress, support is also online and available to help in real time here: https://support.flosports.tv/
Thank you again for taking the time to leave a review.
Svar från flosports.tv
Thank you for sharing this, Ricardo. Really glad to hear the support team was able to respond quickly and help out.
Fast, helpful responses are always the goal, so it is great to see that reflected in your experience.
Appreciate you taking the time to leave a review.
“They did an amazing job fixing and…
“They did an amazing job fixing and updating stats. Everything was handled quickly and correctly, and they kept me informed the whole time. You can tell they really care about getting things right. I truly appreciate their help!”
18 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for sharing this, Brian. It's great to hear that everything was handled quickly and accurately, and that updates were clearly communicated along the way.
Keeping stats correct and making sure everything is resolved promptly is a big focus, so feedback like this means a lot.
Really appreciate you taking the time to leave a review.
Absolute robbery for garbage streams
Absolute robbery for garbage streams. $20 for one game streamed (or one month, of course my college is kind enough to let students watch their friends play for free like any decent organization so for me and many other, it’s one game).
After $20 down, you’d think it’s at least worth it, well you’re in luck! After paying more for double the HBO price tag, you get an ad! And it doesn’t stop there!
Terribly laggy stream, under every 10 seconds I get a buffer, I’m not even exaggerating. I couldn’t listen to the quality announcers because it was giving me a headache (announcers are at the school, no association with FloSports so don’t let that land as a complement to the streaming platform).
To make every matter worse, they are being investigated for data breeches, so not only is your personal information being sold and stolen, but the cards you put down are at risk, too!
Whoever made this platform is a greedy jerk with a service miles worse than the dozens of streams I’ve watched for free. Any school should be ashamed to be associated, I’m so disappointed.
18 april 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thank you for taking the time to share this feedback, Claire. Really sorry this was the experience you had. Paying for access to a single game and then dealing with constant buffering is understandably frustrating, and not what should come with a subscription.
Most subscribers see value when they sign up for a month to watch a wider range of live content across different sports, but even if it is just one game you're subscribing for, the stream should run smoothly without repeated interruptions like the ones described here.
Playback issues like the frequent buffering you mentioned can often be improved with a few quick checks, and support is available to help troubleshoot in real time if a game is still in progress, or to help prevent this going forward. Help is available here: https://support.flosports.tv/
It makes sense that the ads added to the frustration. Ads are a normal part of live sports streaming and help support a broader range of content on the platform while keeping subscription prices lower. They are only placed during natural breaks in play, not during live action.
I will just note that privacy is taken seriously and there have been no confirmed data breaches involving personal or payment information on the platform. If there are any specific concerns about account security, those can be reviewed directly with support.
Thank you again for the honest feedback.
GLIAC Basketball and Lacrosse
My nephew and his wife were coaches at NMU. WE were able to watch their GLIAC games live on FloSports. Loved it!
2 mars 2026
Omdöme utan inbjudan
Svar från flosports.tv
Thanks for your review, Laurie. We’re glad you were able to watch the games live and stay connected. Appreciate you sharing your experience with us.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.