Fleetmaxx Solutions Omdömen 

124
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amber has been absolutely fantastic. She responds incredibly quickly, and even when I feel like I'm asking a lot or being a bit of a pain, she's always patient, upbeat and genuinely happy to help. She... Se mer

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Betygsatt 3 av 5 stjärnor

Terrible Customer Service .Still waiting for a Reply Back from HAJID regarding Fuel Cards. He was Calling me Everyday to Join there network For Fuel Cards. Once Joined have issues with over char... Se mer

Betygsatt 5 av 5 stjärnor

Rhiannon goes above and beyond! Was skeptical at first as last fuel card I had with a different was hassle and complicated too use. Since speaking to Rhiannon she had been so helpful and made the p... Se mer

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Betygsatt 5 av 5 stjärnor

I contacted Chris due to loosing fuel card and also another matter I had. Chris's friendly manner and reassurance calmed my nerves straight away. He talked me through different options we had an... Se mer

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Företagsinformation

  1. Leverantör av dieselbränsle

Skrivet av företaget

ABOUT FLEETMAXX SOLUTIONS YOUR TRUSTED PARTNER We are a truly independent vehicle and fleet services provider, helping our customers to reduce their risk and running costs. Whether you have one or thousands of vehicles on the road, are a start-up or a well-established business, our fuel card, Fleetloc8 tracking, EV Charging and other fleet management solutions are designed to help you to reduce your diesel & petrol, along with your other vehicle running costs, safely. As part of OILFAST , although we are now a large successful organisation, we are a family-owned business, which has been built on respecting our customers, and team members. We are proud of the service we provide our customers, competitive transparent pricing, and never any hidden extra charges. Our aim is to be your Trusted Partner


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

124 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 66 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(124)

72 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

First Class Service from Fleetmaxx

Tom has been my contact from my first enquiry through to managing my account since then. He has been excellent and communicates very well and has been keen to ensure that I have the necessary reports and data to assist me with my Fleet Management at S W Hygiene. Really good pricing of fuel and a weekly email in advance to let me know where the fuel price is going for the following week. Really is a first class service at Fleetmaxx.

2 juni 2025
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Svar från Fleetmaxx Solutions

Thank you so much for your fantastic review and for taking the time to share your experience with Fleetmaxx Solutions. We're genuinely grateful for your kind words and delighted to hear that you've received a first-class service.

It’s great to know that Tom has been there to support you from your initial enquiry and continues to deliver excellent service as your dedicated account manager. We pride ourselves on having a knowledgeable and proactive team, and Tom will be thrilled to know that his efforts are making such a positive impact on your fleet management at S W Hygiene.

We're also pleased that you're finding real value in our competitive fuel pricing and that the weekly fuel price updates are helping you stay informed and in control. Providing clear, timely data and reporting is something we believe adds real value to our customers, so it's fantastic to know this is working well for you.

Your feedback is not only appreciated—it’s exactly what motivates us to keep raising the bar. Thank you once again for choosing Fleetmaxx Solutions. We look forward to continuing to support you and your fleet long into the future.

Warm regards,
Steve Clarke - Marketing Manager
The Fleetmaxx Solutions Team - Whitstable
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 1 av 5 stjärnor

Check your invoices

Check your invoices. We weren’t aware that prices can be higher than actual price at the petrol station. We had to fill the car with supreme diesel (petrol station run out with standard diesel). The original total at the petrol station was £129.73 but Fleetmaxx charges us £153.82. Which is horrendous expensive. Bear in mind that was explained at the start that the fuel/diesel is a lot cheaper through them, nothing mentioned about supreme diesel. I checked the bills after this shocking find and it’s not worse it to go through of them. Save me £1 most of the time. Very disappointed.

27 april 2025
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Svar från Fleetmaxx Solutions

Hello Linda, very disappointed to read your review. if you can email me with your details to steve.clarke@fleetmaxxsolutions.co.uk I will pass it on to our Directors.

Betygsatt 5 av 5 stjärnor

Great company, great service

Jamie Whalen has been looking after us from the start and has helped above and beyond what should be expected. Thanks 🙏

20 april 2025
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Svar från Fleetmaxx Solutions

Hi Alex,

Thank you so much for your kind words and the brilliant 5-star review! We’re absolutely delighted to hear that you’ve had such a positive experience with us, and that Jamie Whalen has been there for you from day one.

Going above and beyond is exactly what we aim for, and it’s fantastic to see Jamie’s commitment reflected in your feedback. We truly value your continued support as a fuel card customer and look forward to working with you for many years to come.

Thanks again, Alex—it means a lot!

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Great company

Great company. Best prices. Recommend.

20 april 2025
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Svar från Fleetmaxx Solutions

Hi Vladislav,

Thank you so much for your 5-star review and kind words—it's always a pleasure to receive such positive feedback! We're really pleased to hear that you’re happy with our service and the competitive prices we’re able to offer.

At Fleetmaxx Solutions, we work hard to support businesses like yours with more than just fuel cards. From AdBlue supply to tracking, telematics, and a full suite of fleet management tools, we’re here to make life easier for our customers and help them reduce costs across the board. Knowing that our efforts are making a difference for you is exactly the motivation our team thrives on.

We truly appreciate your recommendation and your continued trust in our services. If there’s ever anything more we can do to support you or your fleet, please don’t hesitate to reach out.

Thanks again, and we look forward to continuing to work with you.

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Jamie has been a great help

Jamie has been a great help, always available on the phone too, which you don’t get with other fuel companies. 10/10 from TG Pipelines 👏

19 april 2025
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Svar från Fleetmaxx Solutions

Hi Dale,

Thank you so much for the fantastic 5-star review—it really means a lot to us! We're especially pleased to hear such great feedback about Jamie. His commitment to being available and responsive is exactly what we aim for, and it's brilliant to know that it’s made a difference for you and the team at TG Pipelines.

We pride ourselves on delivering personal service and real support—something that can be rare in the fuel card industry—so your 10/10 rating truly makes our day.

Thanks again for your continued trust in Fleetmaxx Solutions. If there’s anything else we can do to support your fuel card and fleet needs, Jamie and the team are always just a phone call away.

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Great help from Jamie helping me with…

Great help from Jamie helping me with the adblue and diesel on a period when the other competitors were sky rocckets.

15 februari 2025
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Svar från Fleetmaxx Solutions

Hi George,

Thank you so much for the great review and for sharing your experience! We're really pleased to hear that Jamie was able to support you with both AdBlue and diesel during a time when prices elsewhere were climbing. Providing stability, competitive rates, and reliable service—especially when the market is unpredictable—is exactly what we strive for.

It’s brilliant to know that Jamie’s support made a real difference, and we’ll be sure to pass along your kind words to him.

Thanks again for choosing Fleetmaxx Solutions—we really value your business and look forward to continuing to support you.

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Jamie at Fleetmaxx

Jamie at Fleetmaxx. Has done a great job for my company . And always on hand when I need answers .
OTT Light Haulage

17 april 2025
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Svar från Fleetmaxx Solutions

Hi Dean,

Thank you so much for leaving such a fantastic 5-star review – we really appreciate you taking the time to share your experience. It’s great to hear that Jamie has been doing such a great job supporting OTT Light Haulage and that he’s always on hand when you need him. At Fleetmaxx Solutions, we pride ourselves on offering not just great products, but great people too, so it means a lot to hear that Jamie is living up to that standard.

Your feedback is a real boost to the team and reinforces the value we place on building strong, reliable relationships with our customers. If there’s ever anything more we can do to help, please don’t hesitate to reach out.

Thanks again for your continued support!

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

James is a top man!

James is a top man!

17 april 2025
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Svar från Fleetmaxx Solutions

Hi Eduard,

Thank you so much for your 5-star review—it really means a lot to us! We're thrilled to hear your kind words about James. He genuinely cares about providing excellent service, so it’s always great to see his efforts recognised. “Top man” is high praise, and we completely agree!

At Fleetmaxx Solutions, we’re committed to building strong relationships and delivering great service to every customer, and feedback like yours shows us we’re on the right track. We truly appreciate your support and look forward to continuing to work with you in the future.

Thanks again for taking the time to share your experience.

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Really helpful and proactive

Really helpful and proactive

1 april 2025
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Svar från Fleetmaxx Solutions

Hi Dave,

Thank you so much for taking the time to leave us a 5-star review—it really means a lot to the team here at Fleetmaxx Solutions. We’re thrilled to hear that you’ve found our service to be both helpful and proactive. That’s exactly the standard we strive to deliver to every customer, and it’s always rewarding to hear when we’ve hit the mark.

Providing a personal, responsive service is a big part of what sets us apart, and your feedback reinforces the importance of staying committed to those values. We’ll make sure your comments are shared with the team—it’s great motivation for us to keep delivering our best.

Thanks again for your support, and please don’t hesitate to reach out if there’s anything more we can do for you in the future.

Best regards,
Steve Clarke
Marketing Manager
Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

It was an easy process dealing with…

It was an easy process dealing with fleetmax. Jamie made the process from application to the issue of cards very easy. I currently use them for fuel only, but I'll be purchasing bulk adblue in the future and discussing telematics.

16 april 2025
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Svar från Fleetmaxx Solutions

Thank you so much, Philip, for taking the time to leave such a brilliant review!

We're absolutely delighted to hear that your experience with Fleetmaxx Solutions has been a smooth one and that Jamie made the whole process – from application to issuing your fuel cards – simple and hassle-free. It's always our goal to make life easier for our customers, so it's fantastic to see that reflected in your feedback.

We're excited to hear you're considering bulk AdBlue and telematics too – Jamie and our team in Burnley is here to support you every step of the way with tailored solutions that help drive your business forward.

Thanks again for choosing Fleetmaxx, and we’re looking forward to continuing to work with you!

Regards
Steve Clarke - Marketing Manager
Fleetmaxx Solutions - Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service. I've been using fleetmaxx for a couple of months now. There fuel prices are always there, or thereabouts. Jamie checks in weekly to see how price compares, and always tries his best to either match or beat the price of the other fuel card company I use. Highly recommended.

16 april 2025
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Svar från Fleetmaxx Solutions

Thank you so much for taking the time to leave this fantastic review, Rob!

We’re really pleased to hear that you’re enjoying the service and that Jamie is continuing to go above and beyond for you. Weekly check-ins and regular pricing comparisons are a key part of how we aim to build strong, lasting relationships with our customers. Jamie’s commitment to making sure you're always getting the best possible value truly reflects the service standards we strive for across the team.

It’s great to know that Fleetmaxx is delivering what you need, and that we’re proving to be a reliable, competitive partner in managing your fuel costs. Your recommendation means a lot to us, and we’re excited to keep supporting you as your business grows.

Thanks again for choosing Fleetmaxx!

All the best,
Steve Clarke
Marketing Manager, Fleetmaxx Solutions – Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

Jamie always happy to help no matter…

Jamie always happy to help no matter what time or day.
Always passionate about looking after my account.

16 april 2025
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Svar från Fleetmaxx Solutions

Thank you, Brian, for your fantastic 5-star review!

It’s always great to see Jamie’s dedication shine through—he genuinely cares about every customer and goes above and beyond to make sure everything runs smoothly, no matter the time or day. We’re really proud to have him on the team here in Burnley.

Thanks again for your continued trust and support. We look forward to working with you for many more years to come.

Best regards,
Steve Clarke
Marketing Manager, Fleetmaxx Solutions
Burnley
burnley.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

I contacted Rachel at Fleetmax…

I contacted Rachel at Fleetmax regarding fuel cards for my new business and she sorted this out for us within 2 hours of the first call fantastic service would highly recommend.

15 april 2025
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Svar från Fleetmaxx Solutions

Thank you so much, Peter, for your lovely review of Rachel Pearson, our Key Account Manager at Whitstable! 🌟

Rachel always goes above and beyond to support her customers, and we're so pleased to hear she was able to get you set up so quickly. Helping businesses save on fuel, AdBlue, and other fleet costs is what she does best!

We really appreciate your recommendation – welcome to Fleetmaxx Solutions! 🙌💼⛽

Steve Clarke
Marketing Manager
Fleetmaxx Solutions Whitstable
whitstable.fleetmaxxsolutions.co.uk

Betygsatt 5 av 5 stjärnor

A fantastic company from day 1 they…

A fantastic company from day 1 they have been brilliant especially katy McCluskey who has helped by giving me advice along the way
As with Amber’s help as well,
Overall they are a fantastic team that give 100% highly recommended to all definitely 5*****

6 januari 2025
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Svar från Fleetmaxx Solutions

Thank you, Keith, for your fantastic review. We’re delighted to hear that Katy and Amber have provided you with the support and advice you needed. Our team always strives to give 100% to our customers, and it’s great to see that reflected in your experience.

We truly appreciate your recommendation and look forward to continuing to support you.

Steve Clarke
Marketing Manager
Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/

Betygsatt 1 av 5 stjärnor

Just started monitoring it and realised…

Just started monitoring it and realised I got charged £148.48 for £100 of diesel, this company was meant to make petrol cheaper not 50% more expensive

An absolute con

17 februari 2025
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Svar från Fleetmaxx Solutions

Hi Billy,

I'm sorry you've had this experience with us. Would you be able to contact info@fleetmaxxsolutions.co.uk so we can look into why this happened and find a solution?

Many thanks

Betygsatt 1 av 5 stjärnor

This company is a mess

This company is a mess!

I was offered a fuel card with credit already on it when i signed up to checkatrade, i used the credit thinking everything was fine but then realised that their prices were cheaper at the pump so sent them an email to confirm i no longer wanted the card.

Took me 3 attempts to get my account closed down as whoever i spoke to said they would do it and they didn't.

I thought that was the end of it, 12 months after my account being closed i get an email from a guy called steve saying i owe them £13.77p from a transaction at a fuel station in OCTOBER 2023!!!!

I called him to ask what this was for and he sent me a statement, i replied and said but this was a pre pay card so how can i go over the balance on the card?

Apparently some stations do allow you to go over the limit that's on the card, that should not be allowed to happen and i don't even remember the transaction, who remembers what date they put fuel in their car especially after 12 months!

I asked if they could just write it off as firstly i haven't had an account with them for over a year and secondly i knew nothing about this charge, he said no and if i didn't pay it they would take 'further' action.

I know i could leave it and let them chase me for £13 but running a business is hard enough and i can't be bothered with the paperwork so i will pay but told them i'd leave an accurate review.

This is accurate!

John - Lock & Key Centre Locksmiths

6 januari 2025
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Betygsatt 5 av 5 stjärnor

Top quality, professional service

What is the company doing well? Everything! All the staff I've spoken to have been only too happy to help with enquiries, requests (no matter how obscure or awkward) and any issues have been resolved quickly and efficiently. If only all the suppliers we dealt with were this good...!

14 november 2024
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Svar från Fleetmaxx Solutions

Hi Luke

Thank you for your fantastic review!

We’re thrilled to hear that you’ve had such a positive experience with our team. Providing top-quality service and quick, efficient support is what we strive for, so it’s great to know we’re meeting your expectations. We truly appreciate your kind words and your trust in us. If there’s ever anything else we can do to assist you, don’t hesitate to reach out.

Thanks again for your support!

Steve Clarke - Marketing Manager
Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/

Betygsatt 1 av 5 stjärnor

Very disappointing service

I have tried to work with this company on 2 occasions now. First attempt the set up process was quick and simple but the cards never worked when they arrived, took 2 months to get them working, I have given up at this point.

Recently gave them another chance. Again set up was nice and quick. Cards took around 3 weeks to arrive which is not an issue. Cards worked for around 1 week and now all stoped working and our account closed, no contact from the company at all and now won’t return calls, I thought these were a professional outfit but clearly not.

11 november 2024
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Svar från Fleetmaxx Solutions

Thank you so much for taking the time to provide us with your valuable feedback regarding your experience with Fleetmaxx Solutions. We truly appreciate your willingness to share your thoughts with us.

First and foremost, we would like to extend our sincere apologies for the issues you encountered while using our fuel cards and the disappointment caused.

I have passed your comments on to our management team, if you have any further feedback, please do not hesitate to contact us at info@fleetmaxxsolutions.co.uk

Once again, thank you for your valuable feedback. We genuinely appreciate your honesty and will work diligently to ensure a better experience for you and all our customers in the future.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Excellent customer service, a credit to your company.

14 oktober 2024
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Svar från Fleetmaxx Solutions

Thank you for your kind words. We’re thrilled to hear that you had an excellent experience with our team. Providing top-notch customer service is what we strive for every day.

If you ever need anything, we’re always here to help. Thanks again for your support.

Kind Regards
Steve Clarke
Marketing Manager - Fleetmaxx Solutions
https://www.fleetmaxxsolutions.co.uk/contact/

Betygsatt 5 av 5 stjärnor

great staff and very experienced

great staff and very experienced, always happy to help and i great service

10 september 2024
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Svar från Fleetmaxx Solutions

Thank you so much for your fantastic review!

We're thrilled to hear that you've had a great experience with our team, especially with Rachel Pearson, our Key Account Manager and Advanced Fors Practitioner.

Your kind words about her expertise and helpfulness mean a lot to us. We're committed to providing top-notch service, and it’s always wonderful to know we're hitting the mark. If there's anything else we can assist you with, don't hesitate to reach out!

Steve Clarke
Marketing Manager
Fleetmaxx Solutions - Whitstable
whitstable.fleetmaxxsolutions.co.uk

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